Rowyn Arthur Ontal sales and marketing

dumaguete philippines
communicationSales and Marketing




Mobile: +63 915-401-5881 or +63 999-480-5297

Pinero Subdvision, Mangnao

Dumaguete City

E-Mail: [email protected] or [email protected]




A Territory Sales Manager of Sonic Steel industry Inc., The leading manufacturer of galvanized roofing in the Philippines.  A Publishing consultant of Author Solutions Philippines Inc., Customer Service Representative of one of the most stable and one of the pioneer call center in the Philippines Sykes Asia Inc. in Mabolo, Cebu city and Convergys Inc. TGU IT Park Lahug Cebu City. An Operator/Manager of Tacobox Food Hauz in running my own food hauz I have learned to be patient in accommodating the needs of the customer and providing the best customer service. As well as learning to persevere in every obstacle I face every day in doing the business. A Business Management graduate of Silliman University. I am Strategic, flexible, idealistic, innovative and result-oriented.





Territory Sales Manager

Sonic Steel Industries Inc. | Central Visayas, Philippines

March 2015 – April 2018


>Assisting Hardware stores on their purchases.

>Attending issues and concerns regarding prices and damages of the stocks.

>Providing customers/clients information on the prices and the fluctuating market of the galvanized roofing industry.

>Opening of new accounts and re-opening of the account that is inactive for a period of time.


Publishing Consultant

Authors Solutions Inc. Cebu City Philippines

August- December 2014


> To determine the needs and satisfaction of the customer in its Publishing process.

> Provide information to the customer about the services.

> Sell the publishing services.


Customer Service Representative

Convergys Inc. Cebu City Philippines

December 2012 – August 2014


> Handles technical troubleshooting to customer services like high speed internet connection, cable services and telephone services. Provides billing and account information to customers, process online and over the phone payments, resolve and educate customers’ complaints.


Customer Service Representative

Sykes Asia Inc. Cebu City Philippines

March 2011 – July 2012


> Handles customers’ inquiries, billing information, update account information, process online and over the phone payments and troubleshooting online concerns and resolve customer’s complaints.



Tacobox Food Hauz – Dumaguete City

February 2009 – November 2010:


> To provide top Mexican food in the city and the best customer service.

> To satisfy the wants of the customers.


Technical Sales consultant

Creative Commodities Corporation

Quezon City Metro Manila

August 2007 – May 2008


> To determine the needs and satisfaction of the customer in its Construction component.

> Provide information to the customer about the supply.

> To sell the construction component.


Money Sorter

Equitable PCI Bank, (BDO) Dumaguete City, Philippines

April 2007 – July 2007

> Sort money from new to old.




December 2009 Coach Negros Oriental Junior Chess Team

Cagayan de Oro Philippine Olympics

October 2006 Team Captain Silliman University Chess Team

Bacolod City University Games Philippines

March 2006 Silver Medallist National Chess Games

Zamboanga City, Philippines

November 2005 Team Captain College of Business Administration Basketball Team (Silliman Intramurals)

October 2005 Gold Medallist

National University Games Bacolod City

October 2004 Co-Team Captain

National University Games (Cavite City Philippines)

June 2001 – Co-Team Captain

March 2006 Silliman University Chess Team

June 2001 – Silliman University Athletic Scholarship

October 2006

November 2000 Member College of Business Administration Basketball (Silliman University Intramurals)

June 1998- Team Captain

March 2000 Colegio de Santa Catalina de Alejandria Basketball Team

November 1998 Member Silliman University Chess Team

Dumaguete City Fiesta Open Champion

June 1994- Co-team Captain

March 1996 West City Elementary School Chess Team




October 2008 – City Livelihood Training Program – Dumaguete City Philippines

February 2009 PLUMBING CLASS

August 2005 Philippine Management Values Symposium: Inculcating Filipino Values in Business Management

August 2005 Philippine Management Values Symposium: Inculcating Foreign Management in the Philippine Business Setting

March 2006 Feasibility Study: Hotel and Spa

May 1998 Youth for Christ Spiritual Training Education

June 2000 – Silliman University

October 2006 Bachelor in Business Administration – Major in Management

Dumaguete City Philippines

June 1996 – Colegio de Santa Catalina de Alejandria High School

March 2000 Dumaguete City, Philippines

June 1990 – West City Elementary School

March 1996 Dumaguete City, Philippines




To be provided upon request