Roxanne Maglanga Barista
United Arab EmiratesROXANNE L. MAGLANGA
United of Emirates, Dubai
Mobile No.: (+971) 563187084
Email Address: [email protected]
SUMMARY
As an ambitious person, I am enjoying having an actual exposure where I can assist other while challenging and expanding my knowledge and understanding the task at hand. I am seeking a position that will utilize my skills and offer the change for advancement where I could constantly learn and gain additional skill and expertise.
SKILLS
• Service- Oriented
• Espresso and Coffee Knowledge
• Courteous and Professional demeanour
• Up selling
• Excellent and multi-tasker
• Energetic work attitude
• Adaptive time player
• Strong organizational skills
WORK EXPERIENCE:
BARISTA- Starbucks Dubai
JUNE 10, 2018- Current
• Provide legendary customer service to all customers.
• Create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and modelling a clean andcomfortable store environment.
• Clean Act with integrity, honesty, and knowledge that promote the culture, values and, vision of Starbucks.
• Maintain a clean and organised workplace.
• Led coffee tasting, showcasing seasonal items and reinforcing staff expertise.
BARISTA- Sessions hub Cafe, Baguio City
December 2017- April 2018
• Preparing and serving light food and snacks
• Cleaning work areas, coffee machines, and equipment
• Keeping track of inventory and placing new orders
• Maintains the highest quality, consistent product standards.
WAITRESS / SERVER
Adjaman Safari Café and Restobar
October 2015 –December 2017
• Delivered exceptional service by greeting and serving customers in a timely and friendly manner.
• Extensive menu knowledge, memorization of special, detailed oriented, leadership skills, over-the-top performance, and training abilities.
• Suggested additional items to customers, as appropriate, to increase restaurant Sales
• Routinely cleaned table linens, table settings, glassware, carpets, counters, and floors.
• Assisted cashiers in preparing checks and transaction cash payments.
EDUCATIONAL BACKGROUND
Tertiary EducationBachelor of Science in Hospitality Management
June 2014 – May 2016
University of the Cordilleras
June 2011- May 2014Bachelor of Science in Tourism
University of the Cordilleras
Secondary EducationLa Trinidad National High School
June 2007- April 2011
Primary EducationPhilex Elementary School
June 2001- March 2007
ACHIEVEMENTS
2015 Certification of Accomplishment
On- the-Job Training
Safari Resto-Sports Bar and Café
191 Leonard Wood Road, Baguio City
2014 National Certificate llI –in Food and Beverage Services TESDA
2014Certificate of Accomplishment
On-the-Job Training