RUCHIKAR ADHIKARI
Kathmandu, Nepal +977-9860170059, [email protected]
SUMMARY
• Possesses inter personal and managerial skills acquired through course work and practical hospitality experiences
• Skilled at leading and training staffs and effectively working in diverse teams to deliver customers best satisfaction
• Astute problem solver with quick thinking ability and extensive experience in coordinating teams
EDUCATION
Bachelor in Hotel Management oct 2016- oct 2019
Golden Gate International College, Tribhuvan University Kathmandu, Nepal

RELEVANT EXPERIENCE

Intercontinental Sanya Haitang Bay Resort Sanya, Hainan, China
F&B and Housekeeping Trainee June 12 2108 – June 10 2019
• Took initiative to gather customer feedback and improve guest services based on gathered client feed back increasing guest satisfaction.
• Assisted customers in organizing events, meeting and celebrations to their satisfaction boosting customer satisfaction
• Trained as lower level of management of room division department as a house keeping attendant and as a f&b attendant at all day dining buffet banquet and aquarium restaurant .
• Maintained guest satisfaction by enabling guest with excellent service and ensuring outstanding experience.

Dhaulagiri Multi Cuisine Restaurant Kathmandu, Nepal
Part-time supervisor July 2017 – June 2018
• Managed and trained staffs and maintained outlets to ensure best services to the guests and increased sales
• Organized events, conferences and celebrations to the need of the guests boosting positive client experience
• Maintained accounts and handled transactions ensuring smooth operations and reliable data gathering
Cuisine Hut Restaurant Kathmandu, Nepal
Manager/Owner July 2014 -Dec 2015
• Established and operated the F&B outlet and over saw total budgeting and planning function ensuring smooth operation of the Restaurant
• Designed and customized the F&B menu to the expectations of our customers boosting outlet’s reputation and sales
• Hired as well as trained staffs in best practices of hospitality industry to make sure the food and services were to the best satisfaction of our customers
LEADERSHIP
GoldenGate Welcome and Farewell Committee Apr 2016 – May 2017
Student Body leader
• Conducted Welcome and Farewell Program along with a team for a group of more than 80 students ensuring coordinated efforts
• Supervised procurement, finance, program and culinary selection for the event, along with other members of the committee integrating all the functions to execute a successful event
• Organized a talent competition prior to the Welcome Program and ensured fair competition among the freshers selecting deserving candidates
ADDITIONAL
IT Skills: Proficient in Microsoft Office suite specifically Excel and Property Management System(PMS)
Language: Fluent in English, Hindi , Nepali and basic Mandarin
Interests: Hiking, cooking, writing a