Objective : To be highly competent person in whatever field that would suit my skills
To enhance my skills and knowledge for self-growth and be able to share it to the team that I will work with
Areas of Expertise:
Customer Service Related
Technically competent with various software programs, such as Word, Excel, PowerPoint, Microsoft project, and etc.
Minimum typing speed of 50 WPM
Strong written and oral communication skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Maintain document control (such as contracts, permits, service entry sheet), database management, track project activities and team communication
Work Experience:
Bonzai Japanese Restaurant
Abdal Receuitment Manpower Services
Al Waha building, Al Waha Square othman ibn affan road Riyadh, Kingdom of Saudi Arabia
October 01, 2018 up to present
Restaurant Supervisor
Responsible on day-to-day operation of the restaurant
Responsible in conducting a preshift haddle with the captain waiter
Responsible and knowledgeable in handling customer complaint in well mannered
Knowledgeable in setting up point of sales
Knowledgeable in basic set up and troubleshooting of micros point of sales
Responsible in handling and closing sales transactions
Responsible and knowldegeable at end of the day sales report to be submitted to operations manager
Reaponsible and knowledegeable in performing monthly and annual inventory stocks
Reaponsible in scheduling of staff thru the entire operation for a week
Reaponsible and knowledgeable in monthly sales graph to be discuss and submitted to operations manager
Bonzai Japanese Restaurant
Abdal Receuitment Manpower Services
Al Waha building, Al Waha Square othman ibn affan road Riyadh, Kingdom of Saudi Arabia
February 07 to September 30, 2018
Waiter
Order Taker
o Assists the guest and guide them in choosing food on the menu.
Food Runner and Buss Boy (Dispatch)
o Serves food to the customer, and dispatch empty dishes immediately
Padi House Me Time Bakery and Restaurant
OTK Sepang II (Old Town White Coffee Sdn Bhd)
Mitsui Outlet Park Selangor Sepang Kuala Lumpur Malaysia
May 17, 2016 to July 05, 2017
Restaurant Supervisor (Officer-in-Charge)
o Responsible daily smooth flow of the restaurant
o Responsible in training new staff to be comprehensive and efficient on their workplace
o Responsible in ensuring customer satisfaction
o Responsible in adhering customers complain if necessary
o Knowledgeable in daily sales activity such as end of the day sales report, weekly and monthly to be submitted in manager on duty
o Responsible in assisting and ensuring stocks of the outlet for the whole operation
o Knowledgeable and responsible on monthly stock inventory
o Responsible in cashier and settlement of the end of the day sales
o Ensure daily activity of the staff thru scheduling
Baked Fish BBQ Skewers
OTK Sepang II (Old Town White Coffee Sdn Bhd)
Mitsui Outlet Park Selangor Sepang Kuala Lumpur Malaysia
November 13, 2015 – May 15, 2016
Outlet Supervisor / Officer-in-charge
o Responsible in assisting customer thru their orders
o Suggest product to obtain high sales
o Ensure product and stocks
o Responsible and knowledgeable in order taking of the customer
o Responsible in cash flow of the outlet and make daily sales report to be submitted to the manager on duty
o Follow up order from the kitchen and dispatch food from customer
o Responsible in checking monthly stocks inventory
o Responsible and knowledgeable in manpower scheduling and task
o Ensure staff motivation in performing job well
Let’s Eat Drink Restaurant
OTK Sepang II (Old Town White Coffee Sdn Bhd)
Mitsui Outlet Park Selangor Sepang Kuala Lumpur Malaysia
August 26, 2015 – November 12, 2015
Service Crew/Waiter
Bartender
o Prepare drinks and desserts for the customer
Order Taker
o Assists the guest and guide them in choosing food on the menu.
Food Runner and Buss Boy (Dispatch)
o Serves food to the customer, and dispatch empty dishes immediately
Straith House Restaurant
OTK Sepang II (Old Town White Coffee Sdn Bhd)
Mitsui Outlet Park Selangor Sepang Kuala Lumpur Malaysia
July 05, 2015 – August 26, 2015
Service Crew/Waiter
Bartender
o Prepare drinks and desserts for the customer
Order Taker
o Assists the guest and guide them in choosing food on the menu.
Food Runner and Buss Boy (Dispatch)
o Serves food to the customer, and dispatch empty dishes immediately
TEYSEER CONTRACTING AND SERVICES
Dutest Qatar W.L.L.
Building 125, Road 105 Al Wakalat Street Industrial Area Zone 57
Doha Qatar P.O Box 40523
2011 to 2014
Administrative Assistant
o Assume receptionist duties, greet public and refer them to appropriate staff members, answer phone, route calls, and take messages
o Assist staff with administrative duties as requested
o Assist with completion of necessary statistical reports as requested
o Distribute incoming mail and prepare outgoing mail including bulk mail
o Type and word process documents as needed
o Produce mailing labels and reports as requested
o Facilitate special event registration and execution
Project Coordinator / Secretary
o Coordinate daily activities of each project to respective project supervisors / foremen
o Follow-up reports from each respective project in daily basis
o Responsible in co-operation in Offshore Security Department for gate pass processing
o Responsible in co-operation in Onshore Security Department for gate pass application
o Responsible in consolidating project reports to be submitted to Project Manager on a weekly, monthly, and bi-annual.
o Knowledgeable and responsible in preparing Health, Safety, and Environment (HSE) report for each project to be submitted to HSE Manager / Department
o Responsible in monitoring Personal Protective Equipment (PPE)
o Responsible and knowledgeable in document control such as contracts, reports, service entry sheet (SES), application, passes, etc.
o Responsible and knowledgeable in making a pre-bid Technical Tender
Project Handled:
OFFSHORE SERVICES
o RasGas Offshore – Call of Maintenance support services for offshore pedestal cranes
o Qatargas (North Field Bravo Platform) Offshore – Inspection Service on Call-off Basis
o FSO Africa (Offshore Maintenance Services on Call-off Basis)
o Shelf Drilling (Inspection Services)
o Dolphin Energy Limited (DC-QOP-551) – Offshore crane maintenance
o Qatar Petroleum Offshore Projects Contract No. LC08108333 Maintenance Service at Pedestatl Cranes at Offshore Locations NFA, PS2, PS3
o Maersk Oil Offshore Project
ONSHORE SERVICE
o Qatar Primary Materials Company, QPMC – GABBRO Berth Project (Crane and Service Maintenance)
o Qatar Aluminium Limited, QATALUM (Crane and Service Maintenance)
o Qatar Petroleum – Call-off Maintenance Services for all Lifting Equipments in various site in QP – Dukhan
Contract No. GC091147A0 (Arab D – Dukhan)
Contract No. GC091147B0 (NGD Plants)
Contract No. GC091147C0 (Field Support)
Contract No. GC091147D0 (Production Plant)
Contract No. GC091147E0 (Gas Processing)
Contract No. GC091147F0 (Refinery Plant)
o Kahramaa Water and Electricity Company – Inspection Testing, and Maintenance of EOT Cranes at Primary Substations – LTC / 411 / 2010
o Kahramaa Water and Electricity Company – Routine Maintenance and Testing of EOT Cranes at Various Water Pumping Stations – LTC / 387 /2010
Email Marketer
o Responsible in sending product catalogue and brochure to client through email
o Follow-up and assist customers for their requirements
o Attend outgoing/incoming calls from the clientele
o Responsible in distributing inquiry to designated salesman as much as possible
o Prepare and submit daily, weekly, and monthly report to the sales officer-in-charge / Sales Manager
Sales Support Team
o Prepare daily sales activity of each and every outdoor salesman
o Coordinate with salesman for current unsettled dues of the customer to be follow-up
o Prepare weekly and monthly sales activity to be submitted to sales manager
o Responsible in handling customer needs in Showroom
o Assists and ensure customers satisfaction at all times
Assistant Accountant
o Prepare and tabulate monthly attendance of the organization
o Prepare and tabulate monthly overtime of the organization
o Submit report in timely basis for the closing of the payroll in each and every month
Tamayo’s Catering
Villa Immaculada Intramuros Metro Manila
September 2009 to February 2010
On-Call Event Waiter
o Food Runner and Buss Boy (Dispatch)
Serves food to the customer, and dispatch empty dishes immediately
o Stockman
Daily inventory and make report to be submitted to the Manager
Golden Estate Realty Corporation
Nueno Avenue, Imus Cavite
April 20, 2007 to May 20, 2008
Administrative Assistant
o Handle correspondences: Agents/Suppliers and all incoming/outgoing documents
o Facilitate timely submission and monitoring of liquidation, request for payment, cash advances request
o Handle incoming/outgoing calls and other clerical/messenger
o Preparation of materials (manuals, give-aways, product awards and the likes)
o Arrange all logistic requirements for supervisors and managers
o Ensure timely communication, coordination and consultation with the Field Force Group internal resources
o Facilitate/organize marketing team meetings schedules (its venues and other logistical requirements)
Pica Chow Bar and Restaurant
Nueno Avenue, Imus Cavite
October 30, 2006 to March 30, 2007
Bartender
o Prepare drinks and desserts for the customer
Order Taker
o Assists the guest and guide them in choosing food on the menu.
Food Runner and Buss Boy (Dispatch)
o Serves food to the customer, and dispatch empty dishes immediately
Stockman
o Monitor out-going and in-coming stocks
o Daily inventory and make report to be submitted to the Manager
Accutype Medical Services, Incorporated, Philippines
G/F Urban building Senator Gil Puyat Avenue
Buendia, Makati City
July 18, 2006 October 7, 2006
Medical Transcriptionist
o Transcribing
o Editing
o Proofreading
Qualifications
o Familiarization of Medical terminology, Pharmacology, Anatomy and Physiology, Human Diseases, Surgical Procedure and health Care Records
o Transcribe 450 lines per minute (45 WPM)
o Accurate in handling medical reports
North Park Noodle House Incorporated
Ayala Alabang Town Center
Zapote-Alabang Road Muntinlupa City
October 31, 2004 – March 31, 2005
Food Checker
o Ensure food items to be served to the customer
Bartender
o Prepare drinks and desserts for the customer
Order Taker
o Assists the guest and guide them in choosing food on the menu.
Food Runner and Buss Boy (Dispatch)
o Serves food to the customer, and dispatch empty dishes immediately
Delivery Coordinator
o Coordinates with the rider the food to be delivered to the customer on time
Stockman
o Monitor out-going and in-coming stocks
o Daily inventory and make report to be submitted to the Manager
Knowledgeable in computer software such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Print shop, Internet
Trainings Attended:
Food Handler Training School – Ministry of Health Malaysia
ORACLE System Training Seminar – Dutest Qatar W.L.L.
OPMAN System Training Seminar – Dutest Qatar W.L.L.
Crosby Training and Seminar – Dutest Qatar W.L.L.
Safety Induction Training Seminar – Dutest Qatar W.L.L.
Customer Service Representative Seminar at cherry’s Pavillion Kawit Cavite, Philippines
Malikhaing Paglalakbay, Vigan, Ilocos Norte, Philippines
Leadership Training, Mini Hostel Philippine Cambridge School, Philippines
BSP Money Museum, Philippine Trade Training Centre, Diamond Hotel, and at the Super Ferry 12
Cooking Seminar held at the Juluis Maggi at Rockwell Makati City
Self-invented Snack Competition, Cavite State