MICIANO, RYANE VERGEL L.

Address:          Villa No. 55, Street 16C,

Jumeirah 1, Dubai, U.A.E.

Email Add:     [email protected]

Phone No.       +9714-3855844

Mobile No.     +97152-579 4323

POSITION APPLIED :     IT STAFF

Objective

To work with a reputed organization in a position where I can develop and utilize my versatile skills, add demanded value to the organization I work for and thus prove my worth.

Profile

>Have 5 years experience in IT Hardware and System Administration.

>Easy to adopt in new field of work environment.

>Well organized, systematic response and strong focus to every details.

>Knowledgeable with servers, MS Exchange, MS Sharepoint and Active Directory.

>Excellent on computer troubleshooting, upgrading and consultation of IT equipments.

>Able to work under pressure, fast learner, flexible and self-motivated.

>Knowledgeable with ERP and CRM softwares.

>Photography (landscape, portrait, macro and etc.) and editing using Adobe Lightroom CC 2015

>CLI commands(Windows, Linux(RHEL 7)).

Employment Background

IT SUPPORT EXECUTIVE

DNB Construction LLC, Al Quoz 3, Dubai, United Arab Emirates

October 2016 – November 2016

>Implemented a Pfsense server for the office with VPN for site office.

>Configure Microsoft Outlook and mobile company e-mails on IMAP. POP, SMTP.

>Setup Domain server (Windows Server 2012 R2) for company, joined 40 clients for

domain server.

>Setup an FTP server for back-up of recorded files of CCTV camera.

>Setup a NAS Server for sharing documents within the company office and site office.

>Coordinating with the suppliers of IT equipment for the project of the company.

>Telecommunication concerns to be follow-up on the provider.

>Biometric attendance administration for HR records.

>Working independently for IT Department.

>Weekly back-up of NAS Server.

IT SUPPORT SPECIALIST CUM ADMINISTRATIVE ASSISTANT

Exact Sign LLC, Al Quoz Industrial Area 2, Dubai, United Arab Emirates

May 2015 – July 2016

>supervise and coordinate activities of staff

>conduct orientation programs for new employees

>be involved in staff training and development, preparation of job descriptions, staff assessments and promotions

>prepare annual estimates of expenditure, maintain budgetary and inventory controls and make recommendations to management

>maintain management information systems (manual or computerized)

>review and answer correspondence

>provide secretarial or executive services for committees.

>Maintenance of network connection.

>Troubleshooting of desktop and networks.

>Providing support for employees for some troubles of their systems.

>Repairing, formatting and replacing parts for upgrade of software and hardware parts of the systems.

>Microsoft Outlook configuration. Implemented a network configuration for the new office.

>E-mail marketing via Google sheets, sending bulk e-mails for prospect customers/clients for projects.

JUNIOR SYSTEM ADMINISTRATOR – NOC Department

Yondu IT Solutions(Globe Telecom), Taguig, Philippines

September 2013 – December 2014

>Monitoring servers and traffic control (Nagios and Cacti application on Centos).

>Processing requests of Business team for other confidential information and data from    the database (SQLyog) via ticketing system.

>Maintaining the storage and capacity of servers in good condition (Nagios).

>Keeping confidential reports, information and files internally.

>2nd line support for troubleshooting the abnormalities of the application.

>Checking, correcting, and deleting data for possible double charging of an application.

>Management of services for efficient flow when sending it to the subscribers.

>Exposed to PHP and Java Applications services of the company.

>Working on shifting hours for 24×7 operations of the company.

IT Technician/Computer Technician

The Big Shop Computer Rentals, Quezon City, Philippines

November 2010 – January 2014

>Operating system installations, formatting and repairing.

>Maintaining the network, computer operations, servers and other hardware.

>Installations of computer peripherals

>Repairing and upgrading for hardware and software issues.

>Downloading appropriate software applications for customers.

>Cable management and installation for the organization.

>Researching fresh software in the market for the organization’s functions.

>Troubleshooting problems for printers, photocopy machine and scanners

>Performing regular updates for servers and hosts.

>Configuring routers for more security behind the network.

>Ensuring an anti-virus software is fully updated and working for all hosts and servers.

>Installing, configure and building new hosts or any other IT equipment.

>Diagnose hardware and software problems.

Education Attainment

College Degree

FEU –East Asia College, Manila, Philippines                           2008-2012

Bachelor of Science in Computer Engineering

Mapua Institute of Technology, Manila, Philippines                 2005-2008

Bachelor of Science in Geological Engineering

Software Proficiency

>LAMP Stack Server installation                   > Linux RHEL CentOS 7.0

>Cacti Installation 0.8.8h                               >Nagios Core Version 4.0.8 installation

>MS SQL 2008                                               >GNS 3

>Cisco Packet Tracer                                      >VMware

>Oracle Virtual Box                                       >MPLAB Integrated Development Environment

>Multisim 8 and 10 Electronic                       >Microsoft Windows Server 2012 R2

Workbenches                                                >Adobe Lightroom CC 2015

>Microsoft Windows OS(XP,Vista,7,8,8.1)   >Microsoft Office(2003,2007 2010, 2016)

>Autocad 2000                                               >Microsoft Exchange 2013

>Microsoft Sharepoint 2013                           >Xshell ssh application

>MySQLyog                                                   >Putty

>Salesjunction CRM                                      >Microsoft Outlook configuration

>Bridging Connection (Windows)                 >Imaging OS

>Teamviewer remote configuration support  >Knowledge in Adobe Illustrator /Photoshop

>Google Sheets(E-mail marketing)                  CS6/CC 2015

>Pfsense                                                          >OpenVPN

>OpenDNS

Hardware Proficiency

>Cisco 1760, 2650, 2600MX Routers                        >Cisco 2950, 3550 Switches

>Basic Computer Hardware Troubleshooting            >PC networks,consultations,troubleshoot

>Microprocessor and Microcontroller Operations     >Canon 1200D APS-C camera

>Construction of Electronic Modules                         >Soldering skills

Trainings

>Cisco Certified Network Associate Module 1- 4 Fast track Training, April 7 – May 5, 2013

>Basic Linux and System Administration, Mnet IT Training Center, April 2013

>Advance Linux and System Administration, Mnet IT Training Center, May 2013

Seminars

>Organizer, Windows 8: Reimagine Windows, FEU-East Asia College, 2012

>Android Mobile Applications Programming and Development, FEU-East Asia College, 2012

>Ethical Hacking, FEU-East Asia College, 2012

>Software Development, FEU-East Asia College, 2012

Personal Details

Civil Status                 :           Single

Gender                        :           Male

Date of Birth               :           April 29, 1988

Nationality                   :           Filipino

Passport no.                 :           EB7776889

Visa Status                   :           Tourist Visa

References – Available upon request.