Contact: UAE: +971508967338. India: +91-9820869738 | E-Mail: [email protected]
~ International Immigration Specialist with stellar process improvements and HR-Mobility service management credentials~
Expert in: • International Assignments • Mobility Related Practices Improvement •High Performance Team Leadership• Transformational/Automations Project Expertise
Self motivated, diligent management executive with 12 years of exhaustive experience with expertise in strategic and innovative immigration, talent deployment management practices and global operations among multinational, multicultural work settings; Change agent and partner capable of proactively creating and implementing a work culture that supports business objectives and collaborating with various business units in driving the workforce strategy.
Lastly associated as Senior Consultant-HR & Mobility, EMEA/Inbound Lead &Deployment Head – All Geographies with Capgemini India Private Limited, Mumbai.
Builder and Manager of work environments that capitalizes on planning, developing new processes, and using technology to achieve organizational objectives. 360 degrees hands-on exposure to facilitating quality execution of overall Global Mobility objectives. In-depth knowledge of all the Schengen business visa rules. Collaborative working style with proficiency in improving and automating operational processes that bring tangible business outcomes.
AREAS OF EXPERTISE
Immigration & Deployment Operations Management, Inbound & Outbound Deployment Management/Mobility Functions, Policy Formulation & System Re-engineering, Global HR Operations, Visa Operations and Documentations, Change Management/ Process Automations, Compensation & Benefits Management, Competency Mapping & Training Interventions, Performance Management, International Salary Compliances, Customer Service, Organizational Development, Vendor and Stakeholder Relations, Embassy/ Consulate Coordination and Relationship Management
SUMMARY OF ACHIEVEMENTS
At Capgemini India Pvt Ltd., Mumbai
4 Stood at the vanguard of implementing and automation of various services during the onsite assignment at Capgemini Sverige AB, Sweden.
4 Appreciated with Project Start Award for Outstanding performance in HR – Mobility Service in Q2 for 2009 and 2011.
4 Played a key role in handling visa applications for Middle East (Dubai). Achieved relevant knowledge of TECOM visit visa/ employment permit/medical process/renewal and cancellation/Emirates ID
4 Instrumental in automating various immigration processes for productivity improvement & scalability; extensive 9+ years of experience regarding immigration filling procedure & formalities in Europe & Middle East
4 Selected as Authorized signatory for Capgemini India Pvt Ltd.
4 With expertise provided all round visa assistance to expats traveling to India encompassing Visa application (Business and work), FRRO registration & extension and accommodation search.
4 As Deployment Head displayed prowess in improving mobility related practices, policies, systems and procedures and providing mobility expertise, consultation and cost estimates.
4 HR Generalist (Recruiting, interviewing, Employee relations, payroll and benefits, training and administrative functions)
4 Active participation in Integration
At JP Morgan Chase, Mumbai
4 Successfully spearheaded a team that achieved the Team of the year award in 2005.
At 3 Global Services, Mumbai
4 Promoted twice within a span of 18 months as Lead Advisor in Oct 2005 and Senior Advisor in Jan 2005
4 Assigned with the dual responsibility of managing all facets of Customer Service and Training functions.
Capgemini India Private Limited, Mumbai
Senior Consultant-HR& Mobility, EMEA/ Inbound Lead & Deployment Head – All Geographies, 18 Oct 2007 – 14 Dec 2016
Efficiently handled Onsite Assignment, Capgemini Sverige AB, Sweden, Jan 2014 to Aug 2014
4 Managing all functions as Immigration Specialist for EMEA and India Inbound – Business visa and Work Permit processes.
4 Accountable for managing overall functions entailed in managing business visa and work permits for Europe & Schengen, Middle East(Dubai/Abu Dhabi/Saudi Arabia and others) and India Inbound;
4 Managing end to end activities from identifying visa type based on nature of activities to assisting in all general inquiries concerning Immigration and HR matters. Experienced in maintaining and updating visa records.
4 Actively involved in the preparation of complete finding reports based on the compliance reviews within agreed time frames.
4 Spearheading all functions to facilitate international minimum salary compliance & relevant legal requirements for employees traveling.
4 Additionally shouldering functions of providing advice on legalization related queries and vendor management.
Managerial Result Areas: Management of operations team of EMEA-India Inbound-Deployment ~Assessing and meeting business requirements of Business Units / Leaders ~Project Travel Planning~ Automation and Process Improvements ~Visa and Travel Analysis/Reports Generation ~Client Relationship Management ~Travel Desk Management ~HR Support Functions ~Customer Grievances Handling ~Team Leadership/Trainings~ Embassy and Consular Relationships
4 Seamlessly managing transfers/mobility responsibility for all employees traveling to international countries, thereby ensuring an enriching experience.
4 Coordinating onsite payroll/allowances on regular basis/Travel Insurance/Accommodation and Forex
4 Extending key assistance in ensuring onsite arrival and India payroll input for employees transferred to onsite.
4 Managing all aspects of functions entailed in Compensation and Benefits for all Capgemini resources traveling; policy making and revision; preparing Salary fitments; conducting overseas orientation; risk and compliance review and new country penetration.
4 Preparing e-Learning and Travel Modules apart from mentoring new recruits for immigration and mobility functions.
Onsite Assignment- Capgemini Sverige AB, Sweden
4 As a member in internal enabling function, provided key mobility & immigration assistance to Capgemini Sverige AB in day to day PRM work.
4 Managing visa’s/applying and obtaining work permits for Swedish Nationals traveling from Sweden to rest of the world.
4 Efficiently providing immigration assistance to clients/employees traveling to Capgemini Sverige AB from all over the globe; obtaining appropriate visas and permits as per rules laid down by Swedish Migration Board and Union.
4 Acting as a pivot in implementing new online work permit routines introduced by Swedish Migration Board in 2014.
4 Establishing minimum wage requirement process for Capgemini India resources traveling to Capgemini Sverige AB for employment purposes.
4 Pioneering the process of cross culture training between India and Sweden.
4 Streamlining the existing immigration process and procedures of Capgemini Sverige AB through effective automation of operations.
JP Morgan Chase, Mumbai
Customer Service Advisor, Aug 06 to Oct 2007
4 Handled US customer queries regarding their Chase Credit Cards with success.
4 Extended key assistance to chase card members with online banking.
4 Provided First Call Resolution to resolve customer issues and enhance client satisfaction.
4 Efficiently organized and conducted internal team training for improvement of processes.
4 3 Global Services, Mumbai, Lead Advisor, April 2004 to June 2006
B.Com. from Bhavans College of Commerce, University of Mumbai
IT Skills: Well versed with Operating Systems, MS Office (Word, Excel & PowerPoint) and Internet Applications
Date of Birth: 1st July 1981 || Language Proficiency: English, Hindi and Marathi
Address: B33 A 101 Nilgiri Bldg RMMS Gokuldham, Goregaon (East) Mumbai, 400063, Maharashtra, India
~ References to be furnished on request ~