SANTIAGO URBANO VILLAREAL  JR

Blk33 08-15 tangling halt road Singapore 142033

E-mail Address: Jhay_joy @yahoo.com

Mobile no.  +639174955667

Dear Sir/Madame,

Greetings!

I wish to apply for any vacant position that suits my knowledge at your Company.

I believe that I have the necessary skills and abilities to perform an excellent customer service.  I have attended several trainings to be more effective & efficient and other than that, I am good in talking with people in term of delivering services to them. I also possess good initiative, adaptability, interpersonal skill resourceful, personable and fast learner which I know this will be advantageous for my job.

Your company excels at customers service, a field in which I would like to pursue a career and with the ability I possess, I can also contribute to the development of the company.

I’m very eager to become part of a winning team like yours.

Joining your organization would give me a chance to also develop useful skills that will aid in pursuing my long-term career goals.

I’m available for personal interview and I look forward to hearing from you.

Santiago Urbano Villareal  Jr

SANTIAGO URBANO VILLAREAL JR

Blk33 08-15 tanglin halt road Singapore 142033

E-mail Address :Jhay_joy @yahoo.com

Mobile no.  +639174955667

Objective

I aspire to be an efficient employee of a reputable organization in a position that will

Enhance my skills and offer good opportunities for personal and professional growth.

April 8, 2015to February 29, 2017

Sir Williams hotel and restaurant

Quezon City

Housekeeping department

: Cleaning and tidying of guest room

: Report discrepancy and maintenance requirement

: Communicate guest requests

: Preparation of service trolley and mini bar

April 24, 2013 to February 29, 2015

Nids catering and restaurant management

Malate manila

Kitchen assistant

: Keep kitchen area, processing equipment and cooking utensils clean at all times

: Supporting chefs in a specific work section

: Washing, peeling and preparing food items

: Unloading deliveries

: Organizing storeroom

: Sorting, storing and distributing ingredients

: Organizing linen laundry

: Disposing of rubbish

November 24, 2010 to February 22, 2013

Stardash bicycle shop

Manila/phillippines

Store crew

:    Identify Internal Customer needs and act on them

:    Handle Internal complains and enquiries effectively

:    Cashiering

:     Responsible for opening and closing the shop

:    Keyed- in transfer Stocks

:    Monitoring the sales & stocks and ensure accurate price tags are in place

:     Doing visual merchandiser

:     Replenishing stocks ensure optimum size/stock availability

December 2007- Sept.2010
City Hall Pasay City (Government Office)

Barangay Action Center
: Barangay coordinator

:    Public Servant

Data Encoder.

:     Clerical work like typing, filling, answering incoming calls.

Treasury office

Data Encoder

:     Clerical work like typing, filling, answering incoming calls.

:     Payroll department

:    Coordinating with different private & Government agencies on request

requiring

:    Preparation of payroll

:    Preparation of documents required for loans & C.O.L.A application

:    Requisition for voucher

:    Computation of earn leaves incentives & compilation of leave application                    :    Assist V.I.P Guest

June 2005 – Nov. 2007

NAIA I &

CENTENNIAL II AIRPORT PASAY CITY

Airport wheelchair attendant

: Customer Service Assistance

: Assist V.I.P- P.W.D Passengers

: Assistance on the luggage of P.W.D passengers

: Assistance on check in of P.W.D passengers

Education

LYCEUM OF THE PHILIPPINES                          June 30 2017

Bachelor of Science in Hotel and Restaurant Management

Specialized in cruise line management

ADAMSON UNIVERSITY                              March 30, 2003

ADAMSON UNIVERSITY                              March 30, 1999

Certificate Received

Certificate Program in Casino Dealing     – May 25, 2010

Phil. Amusement & Gaming Corporation

Asian Gaming Academy
Pagcor House, Roxas Blvd.

Skills & Strengths       Technical Skills

Computer literate Excel, MS Word, Power Point,

Other Skills     Good oral and Communication skills,Good analytical skills Organized, Goal-Oriented,   Discipline, People-Person and Hardworking

Personal Data

Date of birth                              August 19, 1985

Place of birth                             Binmaley, Pangasinan

Age                                            32 years old

Religion                                    Roman Catholic

Citizenship                                Filipino

Civil Status                               single

Passport No.                             P3777930A

Expiration date                       – July 23 2022

References