Sarah Joy Crispino CALL CENTER REPRESENTATIVE
PhilippinesProvided technical support for clients on a wide range of company products
•Resolved customer issues ranging from technical support to billing and sales questions.
•Worked well with a team
•Maintained attendance expectations
•Handle 30+ calls interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction
Education
- 2009-2011 Hotel and Restaurant Management at Polytechnic College of davao del sur
Experience
- Year 2011-2014 TIER 2 support Customer Service at Sutherland
- Year 2014-2015 Technical support Representative at Teleperformance
- Year 2015-2018 Billing and sales Representative at Ibex
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Provided technical support for clients on a wide range of company products
•Resolved customer issues ranging from technical support to billing and sales questions.