Sashalee Henry
Hampstead Runaway Bay PO
St. Ann Jamaica
(876) 973-5121/(876) 427-5538/ (876) 884-0472
[email protected]

Receptionist
Career Objective:
Hardworking and enthusiastic customer service professional looking to grow personally and professionally.

Core Strengths:
Strong organizational skills
Team worker attitude
Energetic work attitude
Accomplishments:
Gain recognition of my good work obtaining employee of the month (numerous times)

Work Experience:
Decameron Club Caribbean May 2017- Present
Salem Runaway Bay St. Ann
Front Office Agent
• Telephone Operator
• Cashier
• Receptionist
• Reservation Agent
The Streets Fashion March 2013 – January 2017
Main Street, Discovery Bay, St. Ann
Customer Service Representative
• Responsible for greeting customers upon entry at the store
• Advise customers on purchase of items which includes what size and colour is suitable for them
• Accept payment for good purchased via cash, debit and credit cards
• Conduct monthly stock taking of goods
• Ensure that work area is always clean and welcoming to all customer
• Re stock shelves with goods daily
• Ensure that all sale items are advertised accordingly
• Ensure that display areas are always clean and neatly organized

Braco Beach Resort and Spa (training ) January 2013-March 2013
Rio Bueno Trelawny
Front Office Operation
Checking in and out of guests
Answer guests queries

Courts Jamaica Limited September 2011 – March 2012
Ocho Rios, St. Ann
Customer Service Representative
• Answer all incoming telephone calls to the customer service department
• Log and report problems associated with faulty products ensuring problems are resolved in a timely manner
• Ensure that all customer queries were dealt with professionally and in a timely manner
• Register and assign to the relevant departments all faulty products to be repaired.

Breezes Resort and Spa February 2010 – April 2011
Rio Bueno, Trelawny
Front Desk Clerk
• Checking in and out of guest on a daily basis.
• Answer phone calls coming into the Front Office Department.
• Assist all guests with their queries
• Issue to guest their room keys
• Ensure that work area is always clean

EDUCATION:
Runaway Bay HEART Training Institute June 2012 – March 2013
Runaway Bay, St. Ann
Level 2 Front Desk Agent Certificate

Moneague Community College September 2004 – August 2006
Moneague, St. Ann
CAPE Diploma

St Hilda’s Diocesan High School September 1999 – June 2004
Browns Town, St. Ann
High School Diploma