Information Science Engineer from Visvesvaraya Technological University, India. Holds close to 3 years experience of IT Service Desk management and exposure of serving Indian and international IT companies with overall responsibility of managing systems, as well as troubleshooting and resolving issues relating to computer systems, hardware, software, and network. Equipped with solid communication and interpersonal skills and capable of building positive and long-term working relationships with professionals of all levels. Experienced in implementing pragmatic IT infrastructure support solutions and working with clients spread over different countries across the world.