SCOTT   TATOY VELOSO

187 F. PACANA STREET LABANGON,

PUNTA PRINCESA, CEBU CITY

0921 543 3828

[email protected]

OBJECTIVES

To obtain a position at your company where my strong organizational and communication skills, experience, educational background, quality assurance and ability to work well with people can be utilized to improve customer satisfaction.
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.
CORE AND ADDITIONAL SKILL

Customer service
Salesmanship
Rapport building
Account collection and remittance monitoring/reporting
Account management
EDUCATION

Primary:

Colegio del Sto. Nino

Magallanes St. Cebu City

1993 – 2001

Secondary:

Don Bosco Technology Center

Pleasant Homes Subdivision, Punta Princesa, Cebu City

2001 – 2005

Tertiary:

Bachelor of Science in Electronics and Communications Engineering

Major in Electronics

Don Bosco College

Pleasant Homes Subdivision, Punta Princesa, Cebu City

2005-2014

Bachelor of Science in Business Administration

Major in Marketing Management

Cebu Institute of Technology – University

CIT Bldg., N. Bacalso Ave., Cebu City

2013-2014

PROFESSIONAL EXPERIENCE

Call Center Agent

Western Wats Philippines Incorporated

PIPC Building #7 MEPZ II, Basak, Lapu-lapu City, 6015

2008

Call Center Agent– Email & Technical Support Representative

Teir3-escalation(handles issue with supervisors)

Qualfon Philippines Inc.

9th Floor Skyrise 3  Qualfon Bldg. Asiatown IT Park, Apas, Cebu City 6000

(032) 479 9976

2008 – 2013

Customer Service Representative- Banker

JP Morgan Chase and Company

E-Block Tower1 Asiatown IT Park, Apas, Cebu City 6000

(032) 401 9899

2013 – 2014

Key Account Manager

Brandlines Enterprises Inc. – FMCG

Megaland Warehouse Mandaue City, Cebu, 6014

2014 – Present

REFERENCES

Ms. Jessa Monares
0932 419 1952

Key Account Manager

Brandlines Enterprises Inc.

Megaland Warehouse Mandaue City, Cebu, 6014

Mr. Kevin Lumapas
0932 768 2229

Assistant Supervisor

Qualfon Inc.

9th Floor Skyrise 3  Qualfon Bldg. Asiatown IT Park, Apas, Cebu City 6000

Arlene Manzanades Uy
0998 843 4786

Human Resource

Benby Enterprises

Megaland Warehouse Mandaue City, Cebu, 6014

Dave Anthony Mayol
09178374345

Financial Advisor

East West Bank

Magallanes St. Cebu City