Shaelin Richard
5 Alexander Drive, Charlottetown, PE. C1A4Z8 (902) 330-5504 [email protected]
Objective
A self-motivated, professional college student looking for full-time employment following my graduation in August. Looking to use my 4+ years of customer service skills, and hard work ethic to deliver great health care service to my patients .

Demonstrated skills & abilities
Customer Service:
● Exceptional and clear communication skills
● Great eye contact
● Problem solving and working under pressure
● Time management skills
Administration:
● Exceptional computer skills and knowledge of many Microsoft programs
● Bookkeeping and accounting skills
● Great knowledge in Medical Mathematics and Medical Terminology
● Flawless organizational skills and great at meeting deadlines
Medical Support:
● Sensitivity to the cultural and linguistic needs of others
● Very trustworthy; Confidentiality of documents and personal information
● Working in a fast pace environment and under pressure
● Handling medical billing and claims
● EMR and EHR management skills

Experience
July 2017 – Present
Rogers Wireless. Charlottetown, PE ​- Sales associate
● Assisting customers in a professional and respectful manner with their cellular devices, complaints, and set up of new technology
● Cleaning, dusting, sweeping, mopping floors/shelves
● Working effectively to meet sale deadlines
January 2017 – June 2017
Fido Wireless. Charlottetown, PE​ – Customer service representative
● Assisting customers over the phone, in a call centre environment.
● Handling confidential information
● Working under tight deadlines and pressure
November 2016 – January 2017
Bath and Body Works. Dieppe, NB​ – Seasonal retail sales associate
● Stocking shelves with new product
● Assisting customers in finding and testing products
● Cleaning, dusting, mopping store/shelves
April 2014- October 2016
McDonald’s. Summerside, PE​ – Drive-Thru
● Cleaning, dusting, mopping
● Taking orders/preparing small foods; coffee, ice cream
● Working in a past pace environment
Education
September 2017 – August 2018
Academy of Learning College, Charlottetown, PE ​- Medical Administration diploma
September 2013 – August 2016
Three Oaks Senior High School, Summerside, PE ​- High School diploma

References
Martha McLeod – Manager at McDonald’s Summerside, PE
(902) 436-5462
Jeff Brine – Manager at Rogers Charlottetown, PE
(902) 566-4315