Summary

A highly capable, result-driven, & achievement-oriented resource offers 22+ years experience largely in the telecom sector in the  information & communication technology (ICT) industry, including 16 years international exposure in the middle east region, with proven track record to leverage domain knowledge & technical expertise to handle project life cycle through stages of design, installation, testing, & commissioning; apply industry best practices to devise & handover innovative solutions, while operating in a complex & challenging global work environment

Experience

Taqnia Space Co • July 2017 – date
Head of Business Development • Technical Lead Aero Integration
• Defines requirements for integration of in-flight connectivity platform including GSM roaming & live TV systems for the onboard IFEC project in-line with the specification and the set key performance indicators
• Provides project management guidelines & supports the integration of multiple components of the aero connectivity project.
• Monitor, analyzes requirements, write technical updates, & improves collaborations among all stakeholders of airborne services.
• Interface the technical discussions between all parties on behalf of the company & ensures adequate representation and delivery of requirements for onboard internet, GSM data & voice, & live TV.
• Coordinates design with international vendors & supports in house team to prepare network connectivity proposals for multiple fixed and mobility customers.
• Assists team to prepare technical proposals for potential aero clients and projects
• Drives to business operation, liaises & creates partnerships as a part of the market development strategy.

Alsharq International Co • March 2015 – July 2017
Director Operations
• Oversee day-to-day technical operations in line with set objectives & set key performance matrices.
• Directed team to design & deploy the company’s internal network expansions, including inter-branch connectivity over high-speed fiber infrastructure.
• Coordinated with consultants to design & deploy OpenStack enterprise cloud, offering multiple applications for in-house & customer needs.
• Produced updated product portfolio, revamped product list & bundles, and produced development roadmap.
• Mentored and coached new Network Administrators and Network Engineers.
• Participated in important events to expand business relations & strengthen presence in the target markets.
• Coordinated planning, budgeting, & execution of projects with a focus on the delivery of efficient operations
• Attended site meetings with the client to address potential problems & ensure early resolution to build up control scope.

Gulfnet Communications Co • January 2013 – February 2015
Head of Product Management & Carrier Services
• Coordinate hand-off to the core and operations teams to manage the installation of new capacities with carriers as per project objectives.
• Operated as a subject matter expert to guide the product management department and define processes to manage existing products as well as develop & introduce new products.
• Produced updated product portfolios, revamped residential product list & bundles, & etched roadmap for product development.
• Worked closely with contracts, billing, operations, and project teams to ensure overall ordering & implementation besides provided documentation for circuits.
• Designed n deployed network PoPs in London, Milan, Marseille, Amman, Riyadh & Dubai and established connectivity with Gulfnet’s core network in Kuwait

Gulfsat Communications Co • June 2005 – December 2012
Planning Manager, Voice & Data
• Implemented project execution plans as per approved programs & deployed international network PoPs in London, Singapore, Amman, Riyadh, & Dubai.
• Adeptly smoothened workflows & upgraded MOFA international network connecting 60 embassies to the dSCPC satellite network
• Introduced changes to eliminate bottlenecks & suggested possible avenues to improve procedures & processes to upgrade the data network of existing POPs in Kuwait & assist in the integration of voice network.
• Championed efforts to provide specialist service by deploying IPv6 on the core of the company’s global network.
• Dexterously designed & implemented voice & data networks in London to provide services to voice carriers & enterprise-based customers.
• Introduced measures to design global data, voice & video network for MOFA Kuwait to interconnect nearly 90 foreign missions

Previous Employment History

Alharbi Telecom, Riyadh, KSA • May 2002- June 2005
Technical Support Engineer
• Assisted the manager in designing network expansions for new services & customers & manage project execution with rapid, innovative, & agile technology fusions to uniquely deliver solutions to global customers & strategic partners as per specified key performance indices.
• Provided pre-sales assistance to sales and marketing team and post-sales technical support to corporate customers

KIMCOT Est., Riyadh, KSA • Dec 2001- May 2002
MIS Admin
• Implement accounts, payroll & inventory control systems Design a Soft, Multan, PK • Jun 1998- Nov 2001

Independent Consultant
• Guide team of programmers in develop accounting, inventory control & payroll systems for client companies; conducts courses on MCSE Track 4 & advanced computer networks in NCCS Multan & Preston University Multan
Campus; Instructed MCSE 2000 Track & completely maintains MCSE lab; Also assists CASTECH’s Lab Manager on the maintenance of Windows 98/ 2000 Networks & Cisco Labs

Data Management System, Multan, PK • Oct 1996- May 1998
• Recognized for outstanding performance with fast track promotions twice within a short duration from QC Staff to Programmer and eventually to Database Team Leader