Shama Parveen

Address:  Al Sherhan Tower, Flat #209, Al Rigga, Dubai, UAE

Mob:  0558769443

Email: [email protected]

Skype: shama8921

PERSONAL PROFILE:

With a Diploma in Hospitality Management, and several years of hospitality work experience, I am looking for a challenging & rewarding career in Hospitality Sector in order to explore my skills and add value to the organization. I am flexible to travel anywhere internationally. My key strengths include strong analytical and numerical skills, a keen eye for detail and quality and positive communication and interpersonal skills with an exposure of different International languages. I enjoy working in a team and helping others to progress and the same time I work well independently as well.

SKILLS
–          Communication & Interpersonal skills, ability to build relationship with different stakeholders.

–          Good attitude toward customer and passionate about work. Flexibility, Multitasking and technical skills

–          Ability to deliver under pressure and achieving most challenging timelines for deliverables.

Specialization

–          Customer Relationship

–          Events Planning, Conferences, Seminar and Incentives

–          Food and Beverage- Service and Management.

AREA OF INTEREST :  Sales

PROFESSIONAL EXPERIENCE:

Around 8 years of experience in the hotel industry. Completed 3 year Diploma in Hospitality Management.Proficient in making daily sales report, monthly report, yearend report and also budgeting for the department.

Novotel & Ibis Gate Hotel:

Position held:

Sales Executive (November 2016 – Present)

Radisson Blu, Yas Island, Abu Dhabi:

Position held:

Meeting & Events Sales Executive (September 2014 – November 2016)

The Lalit Suri Hospitality Group (Intercontinental – Earlier):

Position held:

Assistant Sales Manager – Regional Sales Office Hyderabad (August 2013 – May 2014)

The Westin Hyderabad Mindspace

Position held:

Assistant Sales Manager – Events (April 2012 – June 2013)

Taj Krishna Hyderabad

Position held:

Catering Sales Executive (May 2010 – March 2012)

Fortune Inn Srikanya, Visakhapatnam

Position held:

F&B Supervisor (July 2008 – February 2009)

EDUCATION & QUALIFICATION:

Diploma in Hospitality Management from MSHM (West Bengal) from 2004-2007

Intermediate passed in 2004 from Xavier’s English School, West Bengal

ICSE passed in 2002 with West Point Academy, West Bengal

TRAININGS:

– Stress Management

– Revenue Management

– Sales & Marketing Plan

– Up selling

– Guest relations

PERSONAL DETAILS:

Birth Date: December 16, 1985

Gender: Female

Nationality: Indian

Residence Location: Dubai–UAE

Visa Status: Residence Visa (Work)

Marital Status: Married

Languages: English, Hindi, Bengali

FOR REFERENCE:

Ranjith Aranhikal

Assistant Reservation Manager

Radisson Blu, yas Island, Abu Dhabi

Ph: 00971 528848831

Amit Kak

Executive Housekeeper

Radisson Blu, yas Island, Abu Dhabi

Ph: 00971 555974195