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Shannen Cyrille Lee Front Desk Staff

Manila, Philippines

SHANNEN CYRILLE R. LEE
1187 1st St. Carebi Subd. Angono, Rizal
+639651102072
[email protected]

Objective

Pursuing opportunity which will allow me to grow professionally, while effectively utilizing my versatile skill set to promote your corporate mission and exceed team goals.

Educational Background

Tertiary ABE International Business College
Bachelor of Science in Tourism
Cainta, Rizal
2011-2016
Tourism Organization 2014-2015-Secretary

Secondary Angono National High School
Angono, Rizal
2007-2011

Grade School Angono Elementary School
Angono, Rizal
2001-2007

Skills and Competencies

 Excellent in communicating people from a variety of culture.
 Can work efficiently in a team environment.
 Responsible, realistic, flexible and dependable.
 Friendly and has the ability to deal with conflicts and to work under pressure.
 Knowledgeable in Microsoft Office.

Work Experiences

Bioessence Facial and Slimming Center Inc.
September 2017-Present
Front Desk Staff
JOB DESCRIPTION
• Assisting customers with good service for their total satisfaction.
• Answering phone calls and queries of clients.
• Preparing daily, weekly and monthly reports.

Jollibee Foods Corporation
Aug 2016-May 2017
Assistant Restaurant Manager
JOB DESCRIPTION
• Planning and working to budgets, maximizing profits and achieving sales targets set by the head.
• Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations.
• Ensure high standards of customer service are maintained.
• Implementing company policies, procedures and ethics.
• Handling customer complaints and queries.
• Preparing reports and other performance analysis documentation.

Red Ribbon Bakeshop
Southern Pastry Corporation
September 2014-March 2015
Service Crew
JOB DESCRIPTION
• Receiving deliveries and arranging the items.
• Assisting customers with good service for their total satisfaction.

Red Ribbon Bakeshop
June 10, 2013-November 20, 2013
Service Crew
JOB DESCRIPTION
• Assisting customers with good service for their total satisfaction.
• Replenished, arranging and cleaning of merchandise.

Jollibee Foods Corporation
October 31, 2012-March 12, 2013
Service Crew
JOB DESCRIPTION
• Responsible in handling cash and other transactions.
• Maintain cleanliness and orderliness of work area to ensure systematic flow of work.

Personal Information

Date of Birth: May 30, 1995
Place of Birth: Angono, Rizal
Weight: 50 kg
Height: 5’3
Religion: Iglesia Ni Cristo
Citizenship: Filipino

Character References

Rodriza Dela Gracia
Restaurant Manager
Red Ribbon SM Taytay
09333477774

Angelica Domingo
Wellness Consultant
Bioessence Facial and Slimming Inc.
091798351615

Mark Anthony Sumonod
Shift Manager
Burger King
09063377960

Shannen Cyrille R. Lee