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Shawneca Hamilton-Morgan Customer Service Representative/ Verification Officer

Jamaica (Kingston)

SHAWNECA HAMILTON-Morgan

 

 

 

Cottage Hill, Gordon Town

 

P.O. St Andrew

 

Tel: 403-2105

 

Email: [email protected]

 

 

 

 

 

 

 

 

 

CAREER OBJECTIVE

 

To use my ability to work in a team environment, I am self motivated and able to work both in dependently and as collaborative team member to obtain a position where I can maximize my organizational and inter personal skills and knowledge which will contribute my experience, that will allow me to grow personally and professionally.

 

 

 

 

 

EDUCATION

 

2008-2009  HEART Trust NTA – Rockfort VTC

 

 

 

2000-2006              Mona High School

 

 

 

 

 

QUALIFICATION

 

 

 

NVQJ Level 2 Certification in Business Administration

 

 

 

NVQJ Unit Competency Certification in Microsoft Word, Microsoft Excel, Microsoft Power Point

 

 

 

Caribbean Examination Council (CXC) Passes 2005 & 2006

 

English Language                                Grade 3

 

Office Procedure                                 Grade 3

 

Religious Education                             Grade 2

 

Home Management                             Grade 2

 

Clothing & Textile                                   Grade 2

 

Social Studies                                     Grade 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL EXPERIENCES

 

 

 

Work Study – Two Months – HEART Trust NTA Enterprise Based Training

 

 

 

I obtain experience in:

 

Filing

 

Data Entry

 

Organizing files

 

Making & receiving phone calls

 

 

 

Tuck Shop Duties

 

Stock Control

 

Customer Representative

 

 

 

Access Financial Services Limited     (2009-Present)

 

 

 

I obtain experience in:

 

 

 

Data Entry

 

Filing

 

Cambio Services

 

Cheque Disbursement

 

Bill Express Services

 

Teller Duties

 

Preparing Bank Lodgments

 

Cheque Printing

 

Verifying Loans

 

 

 

 

 

 

 

 

 

 

 

SPECIAL SKILLS

 

 

 

Excellent Organisational, Communication and Customer Service Skills

 

Ability to multi-task and perform under Pressure.

 

Proficient in: Microsoft Office.

 

 

 

 

 

References: Available upon request.