Sherine Elliott-Hylton
Grenada Court, Cornwall Court
Montego-Bay, St. James
Jamaica W.I.
Tel#: (876) 403-7590 E-mail: [email protected]
OBJECTIVE
To effectively and efficiently execute my strong organizational and communication skills, educational background, and ability to work well with people thus leaving a positive impact on all I come in contact with.
EDUCATION
Northern Caribbean University, Jamaica W.I.
Bachelor of Science, Management Studies –Human Resource Mgmt. August 2012
Related Courses Include:
Principles of Management Business Communication Human Resource Management
Business and Economics Statistics Oral Communication Negotiation skills
WORK EXPERIENCE
Tourism Concession Management Group September 2017- May 2018
Human Resource Assistant
Be the first point of contact for all HR related queries
Assist with the recruiting of new employees – onboarding and off boarding
Conduct training sessions for new employees
Preparation of contracts and new employee files and packages
Conduct employee evaluations
Preparation of job letters, NHT letters etc.
Prepare and submit work permit applications
Ensure filing system is kept up to date
Assist with conducting interviews
Keep HR system up to date with employee information eg. banking information etc
Printing and distribution of monthly pay slips
Handling of office petty cash
Other duties assigned by manager
Daniels Communication July 2017 – September 2017
Learning Specialist (Contractual-Part time)
Deliver group and individual instruction and professional development courses
Assist to develop training content to ensure learning goals are met
Identify Learning needs by evaluating strengths and area of opportunity
Prepare training outlines
Create innovative materials for learning workbooks, handouts etc.
Perform miscellaneous job-related duties as assigned
e-Services –Xerox (Human Resource Department) February 2015 – March 2017
Human Resource Sr. Assistant
Efficiently handle incoming phone calls
Preparing and distribution of job letters
Complete job letters and employee verifications/ reference checks
Conduct exit interviews and provide reports upon request
Assist in health insurance enrollment ensuring all forms are correctly filled out for processing and distribution of health cards and life insurance upon receiving same
Preparation of suspension and termination letters
Assist in conducting investigations as it relates to disciplinary hearings which includes but not limited to – taking statements and doing follow up calls
Preparing minutes for disciplinary hearing
Conduct follow up investigation for employee who make complains to Global Compliance
Assist with benefits
Assist in keeping employees’ files up to date
Preparing files for disciplinary hearing
Preparing orders for office supplies etc.
Providing excellent customer service
Other duties assigned by Manager
ACS- Xerox (Operational Support Shared Services Center) May 2013- February 2015
Administrative Assistant (Virtual)
Handle all incoming request from assigned mangers and direct reports inclusive of but not limited to:
Provide administrative support for six (6) international managers all Vice Presidents along with their direct reports
Creation and approval of invoices
Assisted with onboarding and off boarding
Use of i-Procurements system to order office supplies and equipment
Setting up of meetings, conference calls inclusive of ordering refreshments and ensuring all multimedia equipment is present and in working condition.
Handle all travel arrangements for managers and their direct reports
Create power point presentations for monthly and quarterly meetings
Creating certificates awarded to employees of the month, for outstanding achievements etc.
Preparing managers expense reports ensuring reports are up to date
Assist with the training and induction of new hires
Maintain accurate records of escalation logs and staff attendance- inclusive of noting sick days, vacation days etc. in addition to supplying weekly and monthly reports
Providing excellent customer service
Use of various systems designed for specific purposes for eg. onboarding and for the purchasing of electronic devices for management.
Other duties assigned by supervisor
May Day High School July 2010 to May 2013
Clerical Assistant
Providing excellent customer service
Manage day-to-day operation of busy school office. Efficiently handle all incoming phone calls and provide visitors with requested information.
Responsible for all major photocopying inclusive of organizing and supplying on time all midterm and end of year examination papers for all forms 1-5
Faxing, typing of letters, transcripts, recommendations etc.
Keep students file updated
Writing of purchase orders and receipts
Other duties given by supervisor
Electoral Office of Jamaica December 2011
Presiding Officer
Oversea the effective running of polling station
Northern Caribbean University August 2003 to May 2009
Library Aide
Provide visitors with information regarding the use of the library and its facilities
Assist students with the use of books and online system for research etc.
VOLUNTEER WORK
May Day High School December 2009 to February 2010
Computer Tech Assistant
Learned new software application during the computer system upgrade. Assisted other staff members in accessing the system and the entering of students’ data and grades.
Canada Youth Challenge
Student Literature Evangelist
Going door-to-door sharing Christian literature 2005-2008
AWARDS
Employee of the month (ACS-Xerox- Admin competency Center ) 2014
Employee of the month (ACS-Xerox- Admin competency Center) 2013
1st speaker (Business and Secretarial Student‘s Ass.) 2007-2008
Debating Team (Northern Caribbean University)
Most outstanding Library Student Worker 2004
SKILLS AND COM PETENCE
1. Proficient in Microsoft Office suite
2. Able to work under pressure
3. Excellent customer relations skill
4. Excellent oral and written Communication
5. Very detailed and organized
6. Excellent time management skills
7. Strong Negotiation Skills
8. Very creative in coming up with new ideas and designs for any task at hand
REFERRENCES: 1.Ms. Felecia Robinson
Montego-Bay, St. James
Cell: 889-9271
2. Mrs. Judith Forbes
125 Manchester Road
Mandeville
Work: 962-2284 Cell: 490-1572