Shiela Tano Dumayas
Al Rigga, Dubai
Mobile number: +971564310946
Email address: [email protected]
OBJECTIVE:
A position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.
Capabilities:
Work well under pressure, willingly assisting new peers and subordinates in a teamwork
environment.
Work experience:

Date : January 9, 2012 to March 10, 2012
Company : IBM Company
Address : Meralco Village, Pasig City Ph
Position : Customer Service Representative
Job Description : Resolve customer concern via phone, email, mail or social media.

Use telephones to reach out to customers and verify account
information.

Greet customers warmly and ascertain problem or reason for calling.
Date : May 10, 2012 to November 30, 2012
Company : Diana Stalder Professional Skin Care
Address : Greenfield, Pasig City Ph
Position : Receptionist
Job Description : Receives customers to a Spa and attends to their inquiries about
services offered.

Welcoming and greeting clients warmly and ensuring that
they feel comfortable and happy.

Promote the image of his/her organization by ensuring they look good
at all times to give customers a positive impression about the Spa.
Date : January 18, 2013 to March 25, 2014
Company : Solaire Resorts and Casino
Address : Entertainment City, Parañaque City
Position : Executive Clerk/ Count Room Clerk
Job Description : Responsible for collecting and counting coins, bills and chips from
various part of casino.

Receiving deposits from individual dealers, croupers and other workers
and validating their accurancy.

Retrieve bills from change-making machines, and coins, bills from slots
machines and other devices.

Date : March 27, 2014 to November 22, 2016
Company : Solaire Resorts and Casino
Address : Entertainment City, Parañaque City
Position : VIP host
Job Description : Welcome VIP client to the organization. Act as escort for

VIP client, inform VIP client about details of services

provided. Ensure VIP client enjoy themselves.
Training:
Skin Therapist and Body massage
Date: August 20 – 25, 2012
Where: Flawless

Food and Beverages Attendant
Date: January 18 – 25, 2014
Where: Banquet of Solaire

Data Controller
Date: December 17 – 22, 2016
Where: Al fada Company

EDUCATIONAL BACKGROUND:
Tertiary Bachelor of Science in Nursing
Our Lady of Lourdes College Foundation
Daet, Camarines Norte

2007-2011
Secondary Camarines Norte College
Labo, Camarines Norte

2003-2007
Primary Labo District Elementary School
Labo, Camarines Norte
1997-2003
SKILLS/QUALITIES:
Soft Skills
Problem Solving
Adaptability
Collaboration
Strong Work Ethic
Time Management
Critical Thinking
Self-Confidence
Handling Pressure
Leadership
Creativity
Hard Skills
Data Analysis
Basic Computer (MS)
Foreign Languages
Mathematics
Planning
PERSONAL INFORMATION:

Age: 26
Date of Birth: August 25, 1990
Place of Birth: Labo, Camarines Norte Philippines
Civil Status: Single
Citizenship: Filipino
Gender: Female
Religion: Roman Catholic
Height: 5’3
Weight: 55kgs
I hereby solemnly swear with the best of my knowledge that all the information contained herein is true and correct.
SHIELA T. DUMAYAS
Applicant