SHIMELS YITBAREK KESSETE

Mobile +971588713316

E-mail- [email protected]

Abu Dhabi, Khalidiyah Street

Recreation attendant, Health and safety officer

Objective

To bring a difference as a self-motivated, assertive and dedicated individual, I am determined to achieve the desired goal. My positive attitude towards changes, people and willingness to learn give me confidence to acquire more Skills and pursue a bright uprising career.

Key Skills

ü  Risk assessment

ü  Analysis

ü  Problem Solving

ü  safety

ü  Coordination

ü  Attention to detail

PERSONA DETAIL

Date of birth                          28/11/1985

Place of birth                         Addis Ababa, Ethiopia

Nationality                             Ethiopian

Marital Status                       Single

Visa status                             Employment visa

Experience

Le Royal Meridien Hotel UAE, Abu Dhabi

Health Club attendant

October 2018 – now

Duties & Responsibilities

Ø  Ensure the overall safety of the pool area, fitness center and massage rooms

Ø  Check water balance (PH, Cl, and temperature)

Ø  Conduct risk assessment and enforce preventative measures

Ø  Operate daily plant room activities as the procedure (vacuuming, backwashing, draining and check the pool water heater and dosage pump)

Ø  Ensure procedures are compliance to ESH polices procedures

Ø  Carryout daily accident/incident investigation and reporting precedes

Ø  Serve guests before and after using health club facilities and provide towels

Ø  Check the stock of pool chemicals, bath amenities and drinking water in fitness center

Ø  Follow proper way of opening and closing procedures of health club

Ø  Ensure the sate up and neatness of pool sun beds, cabanas hammocks and umbrellas

Ø  Check availability and functionality of all emergency equipment

Ø  Resolve guest complains; provide detail information about health club

Ø  Report daily base activities according to the format

Ø  Answer telephone calls as the hotel standard, book massage, swimming class and membership

Ø  Assist swimming classes with the standard

Ø  Handle credit card and cash payments

Safety net and food security program Government and WPF project Addis Ababa, Ethiopia

Safety officer

Nov 2016 to March 2018

Duties & Responsibilities

Ø  Assess risk and possible safety hazards of all aspects of production

Ø  Insect production equipment and processes to make sure they are safe

Ø  Focus on prevention by keeping up with equipment maintenance and employee training

Ø  Create safety plan ,include suggested improvement on root causes

Ø  Investigate causes of accidents and other unsafe conditions on the job sight

Ø  Review and report on the staff’s compliance with health and safety rules and procedures

Ø  Meat the company with health and safety goals

YAHA integrated bio-farm institute Addis Ababa, Ethiopia

Customer service assistant

June 2014 to Aug 2016

Duties & Responsibilities

Ø  Always greet guests in a friendly and professional manner according to Hotel standards

Ø  Engage each guest as a unique individual and listen attentively to their requests

Ø  Answer the telephone in a timely and professional manner

Ø  Distribute checklists and keys to housekeeping attendants in timely manner of their shifts.

Ø  Receive checklists and keys from housekeeping attendants at the end of their shift.

Ø  Ensure throughout the day that rooms are regularly updated to the correct status.

Ø  Run daily reports to check reservations for accuracy and identify any special requests.

Personal profile

v  Ability to work under pressure.

v  Excellent time management skill.

v  Possessing of friendly, approachable personality.

v  Good interpersonal skill.

v  Self-motivated and target oriented.

v  Ability to work effectively in a team.

Education

·         Occupational health and safety professional, OSHACADEMY, Beaverton, OR February 2019, USA

·         BSc in animal production from HARAMAYA UNIVERSITY, July, 2009, Ethiopia.

CERTIFICATE

§  CPR, FIRST AID and AED certificate, August 14, 2019, National CPR foundation.

§  Certificate of Migration to ISO 45001: 20018 from OHS 18001:2007, 3FOLD education center on January, 2019, Abu Dhabi, UAE.

§  Animal welfare club certificate 2009 from Hramaya University

§  Advanced excel formulas and functions, March 23,2020,udumy academy

§  HACCP level 3 certificate, Training Express, April 32, 2020.

DRIVING LICENSE

§  UAE manual vehicle driving license, license NO  2526236

ACHIEVEMENTS

o   Acknowledgment letter of fine level of customer service, July 9, 2019

o   Acknowledgment letter of fine level of customer service, July 16, 2019

o   Recognition of the sprit to serve from Marriott international

ONJOB TRAINING

Micro soft excel

Micros payment

Information security and protection

Your role in preventing human trafficking protection

Health and safety awareness

Loyalty, the business we do

Digital learning platform

Next generation service culture

Reference

Mr. Joseph Utanes   health club coordinator

Email: [email protected]

Mobile: 0561118010