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shoyab khan BDE/Customer Support/Procurement Officer

UAE, Dubai
“Put simplyI execute.”

Key BS DMCC – UAE, April 2016 – 13 Dec 2016
Purchasing Officer – Kiosk Machine
 Manage all purchasing activities and supporting category managers’ initiatives.
 Handling international suppliers and customers for overseas kiosk order.
 Proficient in handling with Logistic terms for International shipping and air freight.
 Develop and maintain a systematic, analytical and results-based method for savings cost and monitoring supplier’s performance and time commitment delivery to customers.
 Lead negotiation efforts on purchase agreements and vendor contracts to obtain quality, delivery, cost containment and process improvement.
 Drive standardization of the regional procurement processes and procedures from finding suppliers up to delivery and meeting customers’ requirement.
 Monthly reporting including spend analytics, savings, RFQ comparison models and supplier KPI’s.
 Prepares and present oral and written reports to all levels of the organization and handling administration task and coordinating with Finance team in term of payments reminder and financial planning.
 Develop and maintain risk management strategies.
 Proven abilities to lead change.
DULSCO – UAE, March 2014 – April 2016
Sr. Sales cum Customer Support/IT adviser – ACER Brand
 Capable of explaining all the information of the products as well as communicating the use of all the products in the most professional and efficient way
 Perform direct marketing and sales activities to generate sales as per the agreed sales and marketing plan.
 Implement the sales strategy within the showroom.
 Having a track record of over-achieving quota.
 Got certified for best customer service and sales skills of ACER.
End 2 End Solutions Ltd. – Delhi, India, March 2012 – Jan 2014
Team Leader/Manager – Debt Settlement Program
 Work for international US process on business to customers.
 Train and make strategies to guide the team on handling debt settlement/proper customer service and how to send out reports.
 Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information database, and/or asking questions of the consumer in order to understand potential objections to payments.
Transgenez Solution & Engineering PVT, LTD – Bangalore India,
Sr. Debt Settlement Officer/Manager – Jan 2010 – Feb. 2012
 Worked in Debt Settlement program, generating leads, collecting all required information & enrolling Clients into program, getting compliance call done, designing program for Client as per Client flexibility, Promoted as Sr. Debt settlement officer, handling team of 5 officers and updating to our Client.
 Got certificate as best performer of the month.
 Got certificate as top performer of the year.
 Worked as Debt settlement officer, settling unsecure debt (credit cards & personal loans) & assisting Clients with the program.
2007 SGT India Pvt Ltd. – Bangalore, India, May 2008 – Dec 2009
Business Development Executive – Business to Business
 Worked for international US process (Business to Business)
 Worked in B2B campaign, as BDE business appointment.
 Doing market research & Generating clients pipeline.

Education

2010 Bachelor in Commerce at CMJ University, India.

Bachelor in Commerce – 2012 – CMJ University, India.

Experience

April 2016 – 13 Dec 2016 Purchasing Officer at Key BS DMCC – UAE, April 2016 – 13 Dec 2016

Manage all purchasing activities and supporting category managers’ initiatives.
 Handling international suppliers and customers for overseas kiosk order.
 Proficient in handling with Logistic terms for International shipping and air freight.
 Develop and maintain a systematic, analytical and results-based method for savings cost and monitoring supplier’s performance and time commitment delivery to customers.
 Lead negotiation efforts on purchase agreements and vendor contracts to obtain quality, delivery, cost containment and process improvement.
 Drive standardization of the regional procurement processes and procedures from finding suppliers up to delivery and meeting customers’ requirement.
 Monthly reporting including spend analytics, savings, RFQ comparison models and supplier KPI’s.
 Prepares and present oral and written reports to all levels of the organization and handling administration task and coordinating with Finance team in term of payments reminder and financial planning.
 Develop and maintain risk management strategies.
 Proven abilities to lead change.