Shreeyesh M Vene
Unique Client Identifier (UCI): 1116226722
Mumbai, India
Mobile: 9702000690
E-Mail: [email protected]
LinkedIn: https://in.linkedin.com/in/shreeyesh-vene-bb901016 | Skype Id: Shreeyesh1989
Best time to call: Anytime
To obtain a challenging position, where acquired education and work experience will make a valuable contribution to the organization and facilitate continuous learning
SUMMARY
• An accomplished Sales professional with 7.3 years of total experience as Sales Manager (6.10 years) and Service Intern (5 months).
• Key strengths include: Good listening skills, participative style of management and willingness to invest time and effort in people development.
• Focused on building relationship and acquisition of new clients
• Adept in Market segment knowledge and mapping of Corporate Customers in the designated Circle along with the team.
• Proficient in multi-tasking capability with a strong ability to plan, prioritize and manage complex business tasks under aggressive timelines.
• Demonstrated excellent analytical skills and ability to deliver solutions tied to business revenue growth and optimization
• Adroit in negotiation skills, strong communication and presentation skills, ability to interface effectively with peers / senior management and Internal & External customers as well as ability to participate and facilitate group meetings.
• Excellent time management, analytical and problem-solving skills with superior communication, interpersonal and organizational skills
FUNCTIONAL SKILLS
• Analytical ability
• Understanding the buyer
• Active listening & Responsiveness
• Concise communications
• Service Orientation • Planning and Organizing
• Business Acumen
• Coaching & Mentoring
• Using Technology to boost productivity
• Leadership
COMPUTER SKILLS
• Microsoft Office
WORK EXPERIENCE
Organization Designation Duration
Pride Hotels & Resorts Deputy Sales Manager Jul 2018 – Till Date
Fern Residency Hotel Assistant Manager – Sales & Marketing Aug 2016 – Jun 2018
Fern Residency Hotel Senior Sales & Marketing Executive Nov 2014 – July 2016
Tirupati Enterprises Business Development Executive May 2012 – Oct 2014
Terrace Palace Hotel Service Intern Dec 2012 – Apr 2012
As Deputy Sales Manager
Job purpose
• To develop corporate FIT and MICE business for our Hotels
• Achieve the budgeted targets within the region.
• Relationship building and new client acquisition
• Provide seamless support to existing/new Corporate Clients
Key Areas of Responsibility
Strategy & Target
• Systematically call on Key Corporate Accounts within the designated Circle and develop opportunities
• Prequalify and target Key Corporate Accounts, utilizing the database and develop appropriate and effective sales solicitation strategies to increase hotel’s market share for the designated Circle.
• Professionally conducts routine telemarketing activities of team to identify new business opportunities from corporate clients in the designated Circle. Follows up sales leads to identify prospect.
• Prepare an annual business plan ensuring regional objectives are fulfilled.
• Explore & Develop new markets.
• Bring new corporate accounts to the company
Research & Survey
• Conduct regular Market Surveys and Competitor Research
Team Management
• Experience in being part of a vibrant team
• Explain services and facilities offered by hotels to solicit business.
Customer Interfacing
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Meets top corporate decision makers & regular travelers to solicit business.
• Plans Sales trips to different parts of the designated Circle.
Inspections & Connect
• Entertains and conducts hotel inspections to relevant representatives/delegates whenever required.
• Establishes strong contacts to source for information in regard to planned and upcoming functions/ events.
Leadership & Behavioral
• Market segment knowledge and mapping of Corporate Customers in the designated Circle along with the team.
• Strong relationship with corporates in the market and to have the ability to swing business from Competition and bring in new accounts.
• Effective “team player” attitude and spirit with a natural ability to establish consensus among cross-functional lines in a collaborative environment.
• Efficient multi-tasking capability with a strong ability to plan, prioritize and manage complex business tasks under aggressive timelines.
• Must have demonstrated team-working skills
• Strong analytical skills and exceptional clarity in thinking & delivering.
• Proven negotiation skills, strong communication and presentation skills, ability to interface effectively with peers / senior management and Internal & External customers as well as ability to participate and facilitate group meetings.
• Should possess a core set of personal values ensuring the highest level of integrity in all business practices.
• Good listening skills, participative style of management and willingness to invest time and effort in people development.
• Strong interpersonal skills, ability to generate team spirit, inspire, mentor and motivate team members in the context of the organization’s objectives and goals.
As Assistant Manager
• Abide by Mission Statement
• Abide by the Values & Rules of the Hotel
• Maintain a Pleasant & Courteous disposition
• Achieve agreed sales targets through effective market penetration and customer contact
• Recommends alternative sales strategies incorporating trends, data analysis to ensure targets are met
• Plan Sales Trips under approvals of Marketing & Sales Manager to major marketing areas
• Prepares and maintain on-line, updated relevant documentation, records formats and MIS for easy referencing and retrievability
• Assists in maintaining on-line updated directory, facilities information, competition information and MIS
• Co-ordinates and ensure the efficient operation of F&B functions, Guest Stays to ensure revenue maximization and customer satisfaction
• Maintain close contact with guests and market, earns goodwill and recommends modifications of product, services, amenities based on analysis of feedback
• Responsible for follow-up on all customer complaints
• Assist in the development and preparation of the Sales & Marketing Plan and Sales budget
• Assist in F&B promotion & Special promotional activity
• Organize PR activity, to ensure goodwill and effective market penetration, within corporate guidelines
• Attend cross department training in Front office and Food & Beverage.
As Senior Sales Executive
• Visit potential customer for new business
• Provide customer with quotations.
• Negotiate the terms of an agreement & close sales.
• Gather market & customer information and provide feedback on buying trends.
• Represent your organization at trade exhibitions, events & demonstrations.
• Identify new markets & business opportunities.
• Record sales & send copies to the sales office.
• Review your own performance on regular intervals.
As Business Development Executive
• Maintain an accurate database
• Identify & Develop sources of potential clients.
• Effectively communicate with the clients to gain commitment to purchase.
• Maintain Regular contact with key clients.
• Provide a weekly schedule of planned activities
• Maintain a current and accurate knowledge of competitor products, be able to highlight their disadvantages and promote relevant features
• Undertake any reasonable duties as specified by Managing Director & Sales & Marketing Manager.
As Service Intern
• Operation of the various groups of guests in the morning, noon, and night.
• Operation of individual guests in the Wintergarden.
• Mount the tables for breakfast and evening service.
• Using the Bar/ Beverage service and preparation of seminar rooms.
• Implementation of the HACCP-system-based cleaning and inspection.
EDUCATION
• Master of Business Administration in Global Management, City University of Seattle, Switzerland 2013
• Bachelor of Arts in Sociology & Commerce, Mumbai University, Mumbai, 2010
LANGUAGE SKILLS
• Fluent in English
AVAILABILITY
• Willing to join immediately
References available upon request