SHRUTI GALWANKAR

3427, Martin’s Pine Cres, Mississauga, ON, L5L 1G3

Phone: 647-920-5228/647-504-0735

Email: [email protected]

SUMMARY OF SKILLS:

• Self motivated with excellent written, verbal and interpersonal skills

• Knowledgeable in clerical tasks, well organized with multi-tasking ability

• Good use of office equipment such as photocopiers, scanners, printers

• Excellent ability to make decisions and judgments; accuracy with attention to details

• Leadership skills, able to relate well to the public, very personable and good on the telephone

• Quick learner, adaptability to various situations

• Knowledge of MS Office, Adobe, Eviews, and SAS

• Business level Spanish

EXPERIENCE:

Teaching Assistant                                                                                                      (Sept 2017-Apr 2018)

University of Northern British Columbia, Prince George, BC, Canada

• Coordinated grading exams and assignments for over 390 students for the course Introduction to Macro-economics (ECON 101) and Introduction to Micro-economics (ECON 100)

• Conducting office-hours and tutorials to assist student in problem solving

• Optimized the grading process by significantly reducing time taken for feedback to students by employing tools and features of the data assessment software and basic excel features

Economic Analyst                                                                                                      (May 2017-Aug 2017)

Government of Antioquia Colombia, Colombia

• Conducted research by collecting data and analyzing patterns

• Wrote policy debriefs, reports and made presentations for the governments internal departments and outside agencies.

• Helped the government to formulate and implement policies at municipal levels

Teaching Assistant                                                                                                       (Jan 2017-Apr 2017)

University of Northern British Columbia, Prince George, BC, Canada

• Coordinated grading exams and assignments for over 390 students for the course Introduction to Macro-economics (ECON 101) and Intermediate to Macro-economics (ECON 311)

•  Conducted office-hours and tutorials to assist student in problem solving

• Optimized the grading process by significantly reducing time taken for feedback to students by employing tools and features of the data assessment software and basic excel features

Office Administrator                                                                                                  (May 2016-Aug 2016)

Good Health Rehab Centre, Mississauga, ON, Canada

• Applied excel features to schedule patient appoints in excel

• Maintained and organized financial accounts and archives

• Dealt with lawyers, insurance companies and patients on a regular basis.

• As a manager also had the responsibility of holding the clinic keys

• Managed supplies required for the daily functioning of the clinic

• Other clerical work

Store Associate                                                                                                            (May 2016-Aug 2016)

Payless, Mississauga, ON, Canada

• Customer service

• Cashier

• Stock Management

• Sales

• Accounting

• Key holder

Cashier and Sales Representative                                                                             (Nov 2013-Apr 2015)

Target Corporation, Mississauga, ON, Canada

• Customer Service

• Handled Cash

• Promoted and sold Target Master Cards

Barista                                                                                                                         (Nov 2013-Mar 2015)

Starbucks (Target Corporation), Mississauga, ON, Canada

• Customer Service

• Cash Handling and Barista

• Promoted and sold newly introduced products

• Managed inventory

Customer Service and Sales Representative                                                           (Sept 2012-May 2013)

Cox Communications (Back Office), Mississauga, ON, Canada

• Promoted new deals to existing customers

• Sold products to existing and non existing customers

• Performed data entry

• Coordinated with the company’s USA office

Assistant Manager                                                                                                     (Dec 2012-May 2013)

Rogers Communications (Back Office), Mississauga, ON, Canada

Fill- in Manager                                                                                                          (Sept 2012-Nov 2012)

Rogers Communication (Back Office), Mississauga, ON, Canada

• Performed data entry into Excel sheets

• Coordinated with the booking department

Customer Service Representative                                                                            (May 2012-May 2013)

Rogers Communications (Back Office), Mississauga, ON, Canada

• Made telephone calls and introduced new services

• Followed up on customer inquiries and service requests

Placement Coordinator                                                                                              (Jun 2011-Apr 2012)

Dept. of Bachelors of Management Studies, Sydenham College, Mumbai, MS, India

• Conducted student interviews and assisted in filling up placement forms

• Invited people to give seminars

• Contacted companies for campus placement

• Prepared brochures, flyers and posters providing information about the college

EDUCATION:

Maters in Development Economics                                                                           (Jan 2017-Apr 2018)

University of Northern British Columbia

Honours Bachelor of Arts                                                                                            (Sept 2012-Apr 2016)

University of Toronto (Major- Economics, Minor- Environmental Management and Political Science)

VOLUNTEER EXPERIENCE:

Volunteer- Shraddhanand Mahilashram Nursing Home, Vasai, MS, India.     (Oct 2011-Apr 2012)

Volunteer- Career fair organizer, Sydenham College, Mumbai, MS                    (Jan 2012)

Volunteer- Hindu Student Council at UTM                                                              (Jan 2013-Apr 2016)

Volunteer- Juguemos en el Bosque (Colombia)                                                       (Jun 2017)

REFERENCES: Available upon request