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SHWETHA KOTIAN customer service excutive

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CURRICULUM VITAE
Name : Shwetha Kotian
Address Flat 106, Garden Plaza Building, opp Lulu Hypermarket, Al Nahda, Sharjah
E-mail :[email protected]
Phone Number: 055 1059647

Courses
Institution
Year of Passing
Percentage
HSC
St Philomena College, Darbe Puttur
2011
42%
SSC
Sudana Residential School, Nagara, Puttur
2009
60%

CAREER OBJECTIVE :
To seek a challenging and responsible position in a large and professional organization where I will have the opportunity to make a positive contribution to business growth and to achieve a personal development and a career advancement, where it would strongly help in motivating my capabilities to fully prove my worth and my soon to be team to a substantial target beating performance.

EDUCATIONAL QUALIFICATION :
 

 

PROFESSIONAL QUALIFICATION :
successfully completed 1 year course in aviation hospitality and travel management in 2011-2012 from FANKFINN INSTITUTION OF AIR HOSTESS TRAINING.

Incorporating the following subject:

Grooming,air travel-reservation and ticketing[Galileo],hospitality and reservation, f&B research project.
WORK EXPERIENCE :
1.working as an Security Executive in  Security Department in SPICEJET PVT LTD
2.Worked with LIVEWEL AVIATION SERVICE as a Passenger Service Agent .

At Mumbai international airport since 3 year with EMIRATES AIRLINE and UNITED AIRLINES
3. Worked as Security customer executive.
JOB FUNCTION :

·      Arrival-Baggage belt/Meet and Assist/Direct transit passenger .

To maintain record of mishandled bags/ Damaged and pilfered bags/unclaimed bags.

·      Departures: check-in, boarding gate, special service.
RESPONSIBILITIES :
** Handling the Problems of Customers.
** Coordinating with Seniors for solving the issues.
** Seemless chek-in.

STRENGTHS :
Good communication skill.
Can adapt to any kind of situation.
Positive Attitude
HOBBIES AND INTEREST :
Interact with new people
Visiting new places.
Always try to make thing easy

PERSONAL INFORMATION :
Date Of Birth : 07/11/1992
Marital Status : single
Languages Known : English,Hindi,Kannada,Marathi
Nationality : Indian

Passport Number: M2209766

VISA Status: Tourist Visa

DECLARATION :
I do hereby declare that all the above mentioned facts are true to the best of my Knowledge.

SHWETHA KOTIAN