Sindri Shtepani Sales Associate

Calgary, AB, Canada

Sindri Shtepani
#14, 1720 11 Street SW, Calgary, AB
403-615-6489 / [email protected]


Bachelor of Arts, Economics                                                                                           (2013 – 2018)  University of Calgary

GPA in last 20 courses 3.5/4.0


Communication: Strong oral communication skills obtained throughout customer service experience

Goal Setting: Driven by setting performance goals for myself and striving to achieve them

Self-Motivation: Display initiative and leadership in both team collaboration and in independent work and internally motivation to strive for perfection

Time Management: Efficient in completing multiple tasks through organizing priorities, budgeting time accordingly and ability to adapt


STEP Market Research Analyst                                                                       June 2017 – Sept. 2017        Alberta Collage of Art + Design                                                                               (40 hrs/week)

·       Led economic & social impact portion of a feasibility analysis which will be presented to provincial government to gain funding for an online digital content creation academy

·       Researched the market environment for intellectual property production and digital content creation at the international, federal and provincial level

·       Studied government and business reports, articles, and academic papers to develop a rigorous framework in order to form robust arguments for the feasibility analysis

·       Utilized Microsoft Excel in order to analyze data and to generate statistics, tables and graphs in order to provide quantitative evidence to support qualitative arguments


Sales Associate                                                                                                 May 2015 – Sept. 2015
Nordstrom                                                                                                                    (40 hrs/week)

·       Sold an average of $3500 a day during pay-period intervals

·       Met customer’s high expectations through prompt and attentive service in a luxury retail environment which resulted in new and repeat clients

·       Continually kept up to date on products, processes and also fashion trends to provide appropriate advice and suggestions

·       Worked with team and was flexible and adaptable to varying staffing needs

Keyholder/Shift Leader                                                                                      July 2013 – Feb. 2015
Tutti Frutti Frozen Yogurt                                                                                             (15-40 hrs/week)

·       Identified opportunities to drive results by analyzing customer trends such as hot selling toppings and flavours

·       Partnered with store owner to develop to-do-lists for employees to ensure operations ran efficiently

·       Coached and supported 10 employees’ by teaching operational standards

·       Successfully resolved customer inquiries or complaints efficiently and respectfully in a timely manner


·       Student Success Centre – STEPS Seminar Mentor                                Sept. 2017 – Dec. 2017

o   Assisted in running 2 weekly seminars targeted to high risk students placed on academic probation

o   Provided short presentations relating to my studying, time management, goal setting and information processing techniques in which I implement in my daily life to students in my seminars


·       Bank of Canada Governor’s Challenge                                                    Sept. 2017 – Dec. 2017

o   Researched and collected data from CANSIM, FRED, and Statistics Canada to visualize and interpret data

o   Utilized online resources to build VAR models and work with time series data in EViews to forecast inflation


Available on Request