CURRICULUM VITAE

PERSONAL INFORMATION

Name​​:​ALAMU SODIQ OLANREWAJU
Gender​:​Male
Nationality​:​Nigerian
Email​​:​[email protected]​

Mobile Number: ​+971557249038

CAREER OBJECTIVE
A dynamic smart and interactive young man with experience and  a sound professional background seeking for placement in any collaborative and challenging environment where integrity and corporate growth are highly valued with the objective to improve my career and support the organization to achieve its goal too.

Self-Overview:
A result oriented self starter, still learner, effective and efficient communicator, problem solver with ability to focus on solutions and proactive.

EDUCATIONAL BACKGROUND

Bachelor of Science in Sociology​2008-2012

University of Ibadan, Oyo State – Nigeria

Proficient knowledge of:

MS Office

Internet Research

Emerging IT trends and social media  apps

WORK EXPERIENCE

Pat-Elo Travels and Tours -Lagos – Nigeria​​June 2016 – July 2018

Customer Service
RESPONSIBILITES:

Dealing with customer’s enquiries by telephone, email, letter or face to face.

Ensuring that a customer problem is brought to a satisfactory conclusion.

Involved in developing a customer service policy.

Collecting and analyzing data to monitor the level of customer service.

Making sure that all health and safety procedures are adhered to.

Completing all administrative tasks and updating records.

Occasionally having to work in the company call center.

Ensuring all telephone calls are answered within a 15 seconds time frame.

Booking appointments for sales representatives to visit potential customers.

Shoprite Hypermarket, Lagos – Nigeria​​September 2011– May 2013

Front of House Staff – Sales

RESPONSILITIES:

● Contact clients through telephone calls, corporate visits.
● Research the market for potential clients by administering market survey.
● Maintain and develop relationships with existing customers via telephone calls and emails.
● Provide customers with new products; negotiate the terms of an agreement and close sales.
● Gather market and customer information and provide feedback on buying trends.
● Sell products by establishing contacts and developing relationship with prospects.
● Provide superior and regular sales report and customer feedback.
LANGUAGE PROFICIENCY
English

References

To be provided on request