Sounak Halder Retail Store manager

"Canada', "New Zealand"
Business DevelopmentCustomer careInventory ControlProfitabilityRetailingShrinkage ControlStore OperationsTeam Management

 I have an extensive knowledge in Retailing and day-to-day work in the retail business (Especially in Supermarket, Hypermarket, Garments and Food Chain).
 I am very analytical and concentrate in every minute detail for a very smooth retail operation.
 In my job, I always need to do Multitasking.
 I can mange my Subordinates/Team very efficiently.
 I can market and sell products (FMCG), Apparels, Financial products like insurance, mutual funds, etc.
 I can work with ‘SAP’, ‘REM’ & ‘MS Navision’, ‘Ginesys’.
 I have a sound knowledge in dealing with computers.
 I am very much adaptable with new things and system.
 I am flexible enough to cope with the environment, both internal & external.

 Feb 2016 – Present, Store Manager, Pantaloons,
Aditya Birla Fashion and Retail Limited, (Leading Garments Chain)
 July 2013 – Jan 2016, Store Manager, Reliance Trends Ltd.,
Reliance Industries Limited, (Leading Garments Chain)
 July 2010 – June 2013, Store Manager, Lourdes Textiles Pvt Ltd.,
MOBILE (+91) 9836273442/8479901965 • E-MAIL- [email protected]
Experienced Retail Person with more than 12 years of selling experience.
 Store Management
 Inventory Control
 Cash Management
 Team Management
 Floor management
 SOP Compliance
 Profitability
 Department Management (Hypermarket Operations)
 Sales Analysis
 Stock Control
 Staff Management
 Dealing with Figures & Numbers
 SOP Compliance
CITI MART, (Leading Garments Chain)
 Feb. 2010 – June 2010, Department Manager, Future Value Retail India Ltd, Kolkata
(Big Bazaar, Leading Hypermarket)
 Oct. 2007 – Dec. 2009, Store Manager,
Aditya Birla Retail Limited, Kolkata, (more., Leading Supermarket)
 Jul. 2006 – Oct. 2007, Duty Manager, New Look, London
(Leading Garments Chain, UK)
 Nov. 2004 – Apr. 2006, Sales Manager, OM Kotak- Life Insurance, Kolkata (Leading financial Institution, Kotak Mahindra group Joint Venture with Old Mutual, USA)
 Comprehensive (30 days) On-The-Job training in the landmark store (under direct supervision of the Store Manager) covering all the aspects of a Store, Processes (SOP), Profitability, P&L Analysis, , Stocks, Shrinkage, SAP operation, Store Management, Staff Management, Audits etc.
 Comprehensive (40 days) On-The-Job training in the landmark store (under direct supervision of the Store Manager) covering all the aspects of a Department, Profitability & Productivity, P&L Analysis, Margin Analysis, Stocks, Shrinkage, SAP operation, Store Management, Staff Management, Audits, SOP etc.
 Extensive 30 days training undertaken by Aditya Birla Retail team regarding each & every aspect of a store (SOP-Standard Operating Procedure).
 I have been trained by the New Look HR team for the betterment of a store from different aspects like Customer Satisfaction, Selling Store cards, Service, Quality, Dos and Don’ts, Maintaining the Checklists etc.
Store Manager, Pantaloons, Kolkata.
1. SOP Adherence.
2. Achieving revenue target.
3. Handling 15 Departmental Heads.
4. To become a Hub of the entire cross functional verticals inside
the store and ZO/HO.
5. Working as a signatories head between all internal/external bodies.
6. Maintaining all operational parameters.
7. Providing a High-End customer service.
8. Shrinkage control.
9. MIS Analysis.
10. Handling a large team of staff (Team Management – 245 staffs).
11. Inventory Management.
Store Manager, Reliance Trends, Kolkata.
12. SOP Adherence.
13. Achieving revenue target.
14. Handling 4 departments which are as follows : Garments (Men’s, Ladies & Kids), Jewellery & Ornaments, Luggage & Accessories.
15. Providing a High-End customer service.
16. Shrinkage control.
17. Maintaining all operational parameters.
18. MIS Analysis.
19. Cash Management (Imprest i,e. Sales, Float, Petty & Reserve)
20. Handling a large team of staff (Team Management – 80 staffs).
21. Inventory Management.
22. Floor management.
23. Maintaining security system & vigilances through different types of security mechanisms.
24. Few vendor dealing & negotiations regarding stocks & staffs.
25. Compliances with different types of licences via local & government authorities.
26. Dealing with Mall management.
 MBA – LACE – University Of Norway – 2007 – 72.4%
 BBA (H) – IIMT, Pailan – Visva Bharati University – 2004 – 58%
 35 (April 21, 1980)