SREENIVASAN KATTOOR

Manager /Accounts /Admin

Email: [email protected]

Hand Phone: +971502580398

Objective:

Seeking a dynamic and challenging career in Accounts/Administration/secretary or Store management department where my knowledge and experience can be shared and enriched.

Extra Qualification:

• Computerized accounting/administration/secretary

• Retail management

• SAP Experience

Computer Knowledge:

MS Office, word, excel, SAP,

Professional Experience: 1. Organization Name :

Designation Industry Period

: : :

:

: : :

:

: : :

Choithram & Sons Retail & wholesale store Admin/accounts Supermarket From May 2010

2. Organization Name

Designation Industry Period

MR Trading LLC Retail &wholesale store Store manager Supermarket From February 2015

3. Organization Name

Designation Industry Period

WestZoneGroup West zone super market & Dep. Store LLC, Dubai Store manager Supermarket From march 2016

West Zone Group was incorporated in 2005 and has progressed formidably to become one of the top rated corporate houses in the UAE. It is one of the largest retail chains in Middle East more than 50 outlets in the U.A.E. Duties and Responsibilities

• Develop business strategies to raise our customers’ pool expand store traffic and optimize profitability.

• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

• Ensure high levels of customers satisfaction through excellent service

• Complete store administration and ensure compliance with policies and procedures.

• Maintain outstanding store condition and visual merchandising standards.

• Deal with all issues that arise from staff or customers (complaints, grievances etc.)

• Be a shining example of well behavior and high performance.

• Process & Follow up on all orders as necessary.

• Maintain stores sets/testers/merchandising units/displays/product literature as warranted.

• Getting update about the product promotion

• Maintains store shelves by observing displays of company products; removing damaged products & providing optimum display of products

• Maintains inventory by restocking shelves with product from inventory & Observing Inventory Levels

• Checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management;

• Removing promotions at end of special promotion period

• Make Product display area clean and attractive.

• Be ensuring that the customer gets that product awareness in the way of value and quality of product. It can meet consumer need

• Assign employees to specific duties.

• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

• Provide customer service by greeting and assisting customers and responding to

customer inquiries and complaints.

• Instruct staff on how to handle difficult and complicated sales.

• Examine products purchased for resale or received for storage to assess the condition

of each product or item.

• Keep records of purchases, sales, and requisitions.

• Formulate pricing policies for merchandise, according to profitability requirements.

• Establish credit policies and operating procedures.

WORKED

➢ To Manage – SAP operation Business Workflow ➢ Database administration.

➢ SAP administration in SD and MM modules for entire warehouse department ➢ Providing month end reports to the management.

➢ Handling the projects such as Implementation of HHC, SAP- SD , MM ,FICO Modules ➢ HHC trouble shooting.

➢ Transfer the data from HHC to System through Network. ➢ Taking Reconciliation Report from SAP.

➢ Price and promotion settings for HHC.

➢ Maintaining customer Records in HHC

Educational Background

➢ CTTC (Computer) ➢ SSLC,PLUS TWO, BA ➢ AUTOMOILE ENGINEERING ➢ AUTO ELECTRICIAN

Professional Certification

➢ Best stocker certificate ➢ Hygiene certificate ➢ PIC CERTIFICATE

Personal Details

➢ Date of Birth ➢ Nationality ➢ Gender ➢ Marital Status

: 25/09/1990 : Indian

: Male : Single

Current Job Title

Working as a supermarket manager in west zone supermarket on last 1 year

Language Known

➢ English, Tamil, ➢ Malayalam, Hindi,

Personal Details

➢ Passport No. ➢ Place of Issue ➢ Date of issue ➢ Date of Expiry ➢ Visa Status

DECLARATION

: S3159969 : Kozhikode : 14/10/2009 : 13/10/2019 : EMPLOYEMENT

I hereby declare that the information furnished above is true to the best of my Knowledge and belief.

SREENIVAS