Personal details:

Name : Sridhar Babu Nune
Rama Sai Apartement, Flat no 104, 1st Floor
Peda Waltair Junction, Visakhapatnam – 530017
Mobile: +91 7799169988, E-mail ID: [email protected]
Marital status – Married
Date of Birth : 17/07/1980

Qualifications:

S.S.C, Jassver English Medium School. 1995 – 1996 , Visakhapatnam, A.P, India
Intermediate, Vignan Vidyalayam. 1996 – 1998, Visakhapatnam, A.P, India
Bachelors of Arts in Hospitality Management from Indo American Hotel Management Academy. India in 2002. Accredited by the American University of Hawaii, USA.1998 – 2002– Visakhapatnam, A.P,
EDEXCEL BTEC (HND) in Hospitality Hotel & Business Management & P.G. Diploma in Hotel & Business Management from IHMES International Hotel School, 2002 – 2004. Isle of man, UK.
Master of Business Administration major in Hospitality Management. 2005-2007 from College of Applied Sciences. London. UK.

Work experience

Hotel Sri Satya, Visakhapatnam. As Housekeeping Manager from Feb 2014 till date

Establish and implement operational procedure for Housekeeping Department
Plan and co-ordinate activities of Housekeeping Supervisors and staff
Maintain financial records, budgets, payrolls, forecasting, and staff wages and staff Rota
Recruitment, Disciplinary actions, Performance evaluations and appraisals.
Laying down service standards regarding cleanliness, amenities and maintenance in rooms and public area and ensure adherence to these.
Conducting regular inspections of rooms and public areas ensuring standards of cleanliness is maintained at all times

Chhatrapati Shivaji International Airport Pvt. Ltd. Mumbai. As Duty Facilities Manager from April 2009 to Jan 2014.

Over viewing of complete operations in the Terminal
Co-ordination with Projects as the Terminals is undergoing a structural change.
Co-ordination between Airlines and Passengers.
Over viewing of cleanliness and improving the ambience of the Airport.
Handling of Medical Emergencies and Security related Emergencies.
Ensure serviceability of CCTV / FIDS / PA system / Fire alarm system / various installations like lift, conveyor belt, escalators, aerobridges, lighting, air conditioning etc.
Monitor the performance of the various operational facilities like passenger baggage trolleys, housekeeping, operation of inter terminal coaches plying from airside, high standard of cleanliness of lounges, airline office premises etc.
Achieve a satisfactory cleanliness rating for 95% of all inspections as per OMDA requirement.
To improve the services/facilities/cleanliness provided at Airport.
Oversee that emergency procedures are followed in the terminal in the event of an emergency.

Ramada Jarvis Hotel, Tunbridge Wells, UK. Head Housekeeper from June2007 to December 2008

Maintain financial records, budgets, payrolls, forecasting, and staff wages and staff Rota
Recruitment, Disciplinary actions, Performance evaluations and appraisals.
Laying down service standards regarding cleanliness, amenities and maintenance in rooms and public area and ensure adherence to these.
Staff Training, Stock Control, Health & Safety, Laundry Control
Monitoring and controlling consumption of guest cleaning, supplies, devise methods for optimal usage of cleaning supplies.

Thistle Hotels, Stevenage, UK. Head Housekeeper from August 2006 to May 2007

Establish and implement operational procedure for Housekeeping Department
Plan and co-ordinate activities of Housekeeping Supervisors and staff
Checking all rooms prior to VIP check-ins. Handled the day-to-day operation
Handled guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
To check cleaning standards and set renovation procedures.
Chemicals, linen, amenities, improve standards of cleaning (public areas, rooms) Liaising with Sales, Front office and Maintenance departments.

De Verve Venue, Sunningdale Park, UK. Deputy Head Housekeeper from December 2004 to July 2006

Assisted in preparing and controlling weekly requisitions, usage of chemicals and supply. Prepares Monthly activity reports.
Inspects guest rooms and public area daily. Controls quality of service for rooms. Schedule and supervise all extra cleaning schedules.
Assists in conducting inventory in linen and other operational equipments.
Conducting training program for the team leaders and room attendants on soft and behavioral skills.
Conducts short and daily briefings to hand out assignments and to keep employees informed of special events and instructions.

Marriott Hotel, Swiss Cottage, UK. Housekeeping Supervisor from September 2003 to November 2004

Delegate appropriately duties and responsibilities to equip and resource employees, nurturing and developing them whilst ensuring the standards of operation and safety maintained.
Conducting training program for the department includes skill based, behavioral, soft skill and Management based.
Worked in co ordination with the housekeeper and supervised the entire operation of the hotel.
Conducting regular inspections of rooms and public areas ensuring standards of cleanliness is maintained at all times.

CO-OP MANX Store. Isle of Man, UK.Sales Associate from March 2003 to September 2003.