STEPHANY POLICARPIO AMPO

Al Mutaredh Al Ain Abu Dhabi UAE

Contact no. +971 50 253 6189

Email: [email protected]

Position applied for:

·       Customer Service Representative

·       Receptionist

·       Sales Admin

·       Accounting Clerk

·       Admin Assistant

·       Hr Assistant

OBJECTIVE

To work in a company where I can make a meaningful contribution and to acquire an interesting and challenging job with an opportunity for career growth and professional advancement.

HIGHLIGHTS OF QUALIFICATION

·       Ability to work independently and ensure the quality of work

·       Ability to continue working towards a goal despite of difficulties

·       A person with Integrity

·       Self motivated and hardworking

·       Good therapeutic communication

WORKING EXPERIENCE:

Company             :  Royal Care Medical Center

Position               :  HR and Admin Assistant

Inclusive Date    :  November 11. 2018 – Present

Sector                   : Private

JOB DESCRIPTION

·       Involved with nearly all programs and services that relate to a company’s human resources division.

·       Involves documenting grievances, terminations, absences, performance reports, and compensation and benefits information.

·       Involved in recruiting, hiring, and training new employees. Typical tasks, therefore, include posting job openings, gathering information on new applicants, contacting references, and informing employees of their hiring status. Responsible for handling everything from scheduling the office holiday party to handling travel arrangements for company executives.

·       Provides administrative support to ensure efficient operation of the office.

·       Supports managers and employees through a variety of tasks related to organization and communication.

·       Responsible for confidential and time sensitive material.

·        Familiar with a variety of the field’s concepts, practices and procedures, effectively communicate via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality and in a timely manner.

·       Direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

Company             :  Louzan Group of Companies

Position              :  Accounting Clerk/ Sales Admin

Inclusive Date    :  October 20, 2015 – September 23, 2018

Sector                   : Private (Retail)

JOB DESCRIPTION

·       Handle accounts, payments, refunds and restore accounting or documentation problems and discrepancies

·       Assists accounts with quarterly and yearly end

·       Processing invoices for all sales transactions

·       Dealing with and responding to high volume of emails

·       Prepare and maintain accounting documents and records

·       Daily entry key data of financial transactions in database

·       Monitoring customer accounts

·       Processing staff timesheets

·       Processing a high volume of product orders

·       Supporting the sales forces with general operations to help reach the team’s target

·       Taking phone calls from the customers

·       Providing data and reports to help the sales team

Company                : Abu Dhabi Farmer’s Services Centre

Position                  : Cashier

Inclusive Dates     : September 8, 2013 – September 8,2015

Sector                     : Government

JOB DESCRIPTION

·       Addressing customers complaints

·       Receive and process  payments as per standard procedures and respond to routine customer billing issues

·       Conducting purchase order

·       Open and close accounts in retail outlet including cash handling.

·       Validating the money in the register at the beginning and end of shift, and ensuring that it balance correctly

·       Handle customer returns, refunds and exchange at register to maintain friendly work attitude.

Company                 : Chevrolet Cebu Genesis Motors Corp. Cebu City,

Position                   : SALES CONSULTANT / RECEPTIONIST                                                                               Inclusive Dates      : April 12, 2011 – June 12, 2013

Sector                     : Private

JOB DESCRIPTION

·       Meeting and Greeting the Customers when they enter the showroom.

·       Present to them the car and the showing them the special features, applications and explaining the uses and advantages compare to the other brand.

·       Negotiating with the client regarding with the transaction.

·       Conducting product presentation.

·       Conducting market research

·       Conducts Telemarketing

·       Arranging papers what is need to be accomplished by the client for their car loan.

·       Accepting cash from the client when the pay for the reservation and down payment and turn over it to the cashier or accounting department

PERSONAL BACKGROUND

Birth Date                  :         April 17, 1988

Age                             :         30 years old

Birth Place                 :         Tacloban City, Philippines

Sex                              :          Female

Citizenship                 :         Filipino

Religion                      :         Roman Catholic

Weight                       :          110 lbs.

Height                        :          5 feet 3 inches

Language Spoken    :      Fluent in English and Average of Arabic Language

EDUCATIONAL ATTAINMENT

COLLEGE                    :       Eastern Visayas State University

Bachelor of Science in Business Marketing

Tacloban City

SY 2007-2011