O B J E C T I V E
To join your prestigious company where I can apply my ability and knowledge through my enhanced experienced that will lead to the success of the company.
S U M M A R Y O F S K I L L S
§ 10+ years’ experience in Hotel Industry
§ Diversified experience from Kitchen to HR Department
§ Exceptional organizational, resource management and communications skills
§ On spot decision taking ability
§ Locating, gathering and organizing information using appropriate technologies
§ Budget forecasting & planning skills
§ Highly confident
§ Brilliantly smart working
W O R K E X P E R I E N C E
Holiday Inn Albarsha
Public Relation Officer
Dec 2007 – To Date
– Currently working as a Public Relation Officer in HR department of Holiday Inn Al BArsha. Holiday Inn proved to be a stepping stone of my career; my loyalty and passionate nature was valued and honored year after year in form of constant promotions, salary increments and training opportunities. My career with Holiday Inn is as old as Holiday Inn Al-Barsha itself
– Human Resource Driver
I started my career as an Human Resource Driver – the duties include but were not limited to
o Pick and drop of hotel staff (airport arrival and departure, medical emergency etc.)
o Pick and drop of Directors and managers for important meetings
o Collection of cash/cheques of Finance Department
– Staff Accommodation In-charge
Besides the responsibility of HR Driver, Company also assigned me as Accommodation In-Charge within the first year of my joining. The responsibilities included but were not limited to
o Management of effective allocation of space for new recruits and ensure minimum occupancy levels are met.
o Accommodation Orientation to new Staff
o Accommodation Inspection
o Enforcement of Accommodation Rules & Regulations
o Handling, Investigation and Documentation of Incident (if any happened
o Providing immediate medical attention to sick staff and taking them to hospital (24/7)
o Order Placement and Purchase of accommodation supplies
o Ensure all maintenance requests from employees are answered and fulfilled in a timely and cost effective manner
o Supervising and monitoring the proper accommodation of employees and visitors, and ensuring that employees/visitors are granted accommodation as stated in the set procedures.
o To ensure all staff accommodation living in /out or transfer requests are processed in compliance with existing policy and procedures.
– PRO Assistant
While providing the services of HR Driver, I also used to assist PRO on day to day important tasks; used to be PRO’s replacement during his vacation/sickness or any other emergency. The duties I covered included but were not limited to
o Arranging Emirates ID appointments
o Taking Staff for visa, medical, occupational and health cards tests
o Applying and arranging entertainment license
– Public Relation Officer
Due to my communication, public dealing and exposure of handling matter at immigration and government offices, my organization officially assigned me as PRO of the company.
Being the PRO of the company, my duties included but were not limited to
o Issuing employment visa, family visas and new trade license
o Online Immigration contract typing, emirates ID, medical & visa stamping
o Arabic & English Translate (Legal & Normal)
o Up-to-date knowledge of online immigration rules & regulations
o Renewal of Trade Licenses and other permits
o Entertainment permissions from DTCM
Ramada Continental Hotel, Dubai
Pastry Chef (Commis II)
Nov 2004 – Dec 2007
I started my career in Dubai, as a Pastry Chef Commis II in Ramada Continental Hotel. Duties included but were not limited to
o Preparing a breakfast, lunch and dinner buffet.
o Making cakes, wedding cakes, cookies, pastries, and special desserts.
o Reporting to superiors regarding any difficulty, guest or internal customer comment and other relevant information.
o Participation in daily briefings and other meetings as scheduled.
o Preparation of requisition request of food, material and equipment needed for the service.
o Cleaning and re-setting working area for next day.
M A J O R A C H I E V E M E N T S
Holiday Inn Al Barsha
Awards & Achievements
o Received Achievement Awards in Food Hygiene Awareness From Ramada hotel in 2005
o Received Certification of Achievement from Holiday Inn in 2008
o Received Letter of appreciation on recognition of handling difficulty from Holiday Inn in 2010
o Received 2nd certification of Achievement on Successfully completing Basic Food Hygiene Training in 2010
Employee of the Month:
Due to my work performance and professional approach I was earned employee of the month award twice in Holiday Inn Al Barsha.
E D U C A T I O N
Matricullation
1996
Guardian Public School
Karachi, Pakistan
I N T E R E S T S & S T R E N G T H S
Sports of Interest
Cricket and swimming
Personal Interests
movies watching, traveling and eating out
Major Strengths
Confident, passionate, reliable, responsive, self starter and smart working
Computer
Ms Word and Excel, email correspondence and net surfing
L A N G U A G E S
Language
Spoken
Written
English
Intermediate
Intermediate
Urdu
Advance
Advance
Punjabi
Intermediate
–
Hindi
Intermediate
–
Arabic
Basic
Basic
P E R S O N A L I N F O
Birth Year
1979
Marital Status
Married
Nationality
Pakistan
Visa Type
Transferable
Driving License
UAE Valid License No. 3 & 5