Objective:
To work in an organization where I can apply the various management and decision making skills acquired during academic career built at one of the best institutions of the country
Education:
MBA (Marketing) (2011)
Mohi-Ud-Din Islamic University
B.A (Economics) (2005-2007)
Punjab University
Banking Experience:
Relationship Manager Bank Al Falah Ltd Sep-2016 to Date
Manage Liability portfolio and client relationships with Top 100 customer of the branch.
Responsible for deposit mobilization and NTB account Opening.
Cross-selling various products such as Consumer and Insurance products.
Provide highest level of customer service.
Strict adherence to Guidelines, accounts opening policy & procedures, SBP policies & Circulars and Foreign Exchange Manual
Complete adherence to Sales Process and Sales Maximize.
To identify customer needs and match solutions accordingly.
Focus on customer centricity and ensure high level of customer satisfaction.
Operation Officer Bank Al Falah Ltd July 2011 to Sep-2016
Establishing strict adherence to Sales Process Flow
Taking ownership of portfolio and review account maintenance
Ensuring CVR and KYC processes at account opening and account maintenance stages
Maintaining market intelligence to bring about efficiencies in all areas of management and optimize portfolio output
Worked as of account opening, Cheque Book balancing and clearing department.
Also worked as Remittance Officer (Locker, DD, PO, CDR)
Associate Relationship Manager Nib Bank Ltd Dec 2007 to July 2011
By Ensuring the liability sales targets are achieved as set by Management
Establishing strict adherence to Sales Process Flow
Taking ownership of portfolio and review account maintenance
Ensuring CVR and KYC processes at account opening and account maintenance stages
Maintaining market intelligence to bring about efficiencies in all areas of management and optimize portfolio output
Also worked as back up of account opening, Cheque Book balancing and clearing department.
Non Banking Experience:
Sales Manager in Warid Telecom Franchise May 2005 to Dec 2007
– During my job I worked the all surrounding area in the region of gujrat
– Monthly target Achievement
– Keeping Record of town wise Sales
– Maximum retail Coverage in all sections
Sales Officer in Paktel GSM Telecommunication Aug 2004 to May 2005
Customers services
To achieved targets
– Effective implementation of Promotional Activities
– Managing Credit and recovery matters of branch
Sales Officer in Insta Phone Aug 2003 to July 2004
To increase the sales in the assigned territory
To increase the 100% coverage & 85% Productivity.
To achieved the target monthly and daily basis.
Controlling Distribution Network
Monitoring Display & POS work
Professional Trainings:
Credit and Deposit training in NIB Bank Ltd (Feb 2008)
Attend three day account Opening Course in Bank Al Falah LTD
Sales and finance collection training in Warid Telecom (Feb 2006)
– Basic sale training in Paktel GSM Telecommunication
Achievements:
Maintaining Deposit Level equivalent to Rs.512 Million at Bank Alfalah Ltd Gujrat.
Received appreciation letter from Bosch Pharmaceutical Ltd (Aug 2005)
Received basic selling certificate for excellent performance from Paktel GSM (Jun 2004)
Recently I have received the Pan Pakistan 4th Best in Auto Champions League Award from Bank Al Falah in Turkey Convention (April-2016)
Received Award Area 4th best Referee for the Year of -2016
Received Award Top Ten Employee of year 2016
Computer Skills:
Basic Software diploma from Unique College Of Information Technology (2006)
Good Command on MS Office, Word Pad
Other Skills
Proficient in speaking English
Good command on driving
References
Will be furnished on Demand