RESUME
Sylvester Zeeshan
Mobile # 0092302-8221451
0092344-7657834
Email: [email protected]
Profile:
• Excellent interpersonal skills, confident and poised in interaction with individuals at all levels readily developing rapport with clients and colleagues.
• Highly trustworthy, committed to superior customer service.
• Dedicated individual; achieving a reputation for consistently going beyond what is required.
• Detail oriented and resourceful in the completion of projects with ability to multi task and meet strict deadlines.
• Proven ability to collect consolidates, organize and prioritize business needs.
Professional Experience:
Pakistan Safety Glass Works – (Current Job)
Operations/HR Manager
Karachi Pakistan
Responsibilities Operations:
• Manages the stock control, and checks that inventory records are accurate.
• Ensures the production team has enough time to manufacture and deliver products based on the client’s request.
• Identifying business process risks.
• Developing testing methodologies to evaluate the adequacy of controls.
• Documenting the results of the evaluations.
• Coordinates activities that affect operational decisions and business requirements.
• Responsible for the production, procurement, and planning of daily operations.
• Communicates with all relevant employees to ensure delivery times are met.
• Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis.
• Planning and controlling change.
• Managing quality assurance programs.
• Researching new technologies and alternative methods of efficiency.
• Setting and reviewing budgets and managing cost.
• Overseeing inventory, distribution of goods and facility layout.
• Confirms that health and safety regulations are followed.
• Overseeing special projects and tracking progress towards company goals
Responsibilities of HR:
• Recruit personnel and allocate responsibilities to admin staff.
• Overseeing recruitment efforts for all personnel, including writing and placing job ads
• Conducting new employee orientations and employee relations counseling
• Developing and administering human resources plans and procedures that relate to company personnel
• Implementing and revising a company’s compensation program
• Overseeing exit interviews
• Maintaining department records and reports
• Participating in administrative staff meetings
• Maintaining company directory and other organizational charts
• Recommending new policies, approaches, and procedures
Serco Middle East – UAE MELABS – AUSTRALIAN / AMERICAN / NEWZEALAND ARMY AIR BASE
Facility Manager
Dubai UAE
Responsibilities:
• Oversees plans, directs, and prioritizes the work activities of the assigned maintenance personal.
• Oversees repairs and corrective maintenance in areas such as HVAC, Electrical, Plumbing, General maintenance Reactive and PPM.
• Prepares written reports of actions and results for management. Maintain logs, work order documents, materials requisitions etc.
• Participates in and coordinates training for subordinates, and evaluates work performance in accordance with board approved policies and procedures.
• Allocating/resolving Reactive work orders, monitor scope of work, make sure tasks are being accomplished within provided SLA time frame.
• Conduct Pre-Start meetings, discuss safe system of work, fill up all supporting documents including JSEA’s and assigning routine Jobs for all team members.
• Complete all PPM work orders for the month; resolve them into the system (CAFM), Keeping track of KPI. Generate performance reports.
• Implementation of HSE, make sure safety procedures are in place and being followed by team members.
• Site inspections and submission of survey and quotes accordingly as per client requirement.
• GOG Engineering (HVAC Supervisor/Office Incharge)
Karachi Pakistan
Responsibilities:
• Receive reactive complaints from customers and provide feedback, assign technicians in order to attend complaint.
• Regularly work independently of others to handle on-site machine repairs of a less complex nature, troubleshooting and other technical issues.
• Inspects malfunctioning or damaged product to determine nature and scope of problem Investigates and resolves customer reports of less major significance with consultation of higher level Field Service Engineers, recommends repair, replacements, or makes other corrective actions.
• Coordinates problem resolutions with applications engineering, spare parts team members, and other personnel to expedite repairs
• Maintains records of performance reports; analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems
• Develops and maintains service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product
• Provides communication between the customer and the company
• Any other tasks as assigned from time to time by any manager.
• SBM Contracting and Maintenance LLC. (HVAC Technician)
Dubai UAE
Responsibilities:
• Start Up, Trouble Shooting, Maintenance and Servicing of Various Types/brands of Chillers, Refrigeration Units, Packages, Self-Condensing units Air Handling units and other HVAC equipment
• ALPHA Engineering & Maintenance (HVAC Technician)
Karachi Pakistan
Responsibilities:
• Start Up, Trouble Shooting, Maintenance and Servicing of Various Types/brands of Chillers, Refrigeration Units, Packages, Self-Condensing units, Air Handling units and other HVAC equipment.
Skills:
• A customer-focused approach, possessing impressive communication skills.
• Represents Company by serving as direct customer contact.
• Read and interpret products concerning installation, operation, maintenance, serviced and repair Provides technical support to customers.
• An Excellent command of English Language – Spoken and Written
• Completely literate and well versed in MS-Office.
• Operational Excellence in business correspondence and reports.
Education:
• PRESSURE SYSTEM – TUV
• MS-OFFICE ADVANCE TRAINING
• AIR-SIDE AWARENESS TRAINING
• IOSH-Health & Safety Environment
• MBA – Business management [Continue]
• BTECH – Pass (Bachelors of Technology Mechanical Engineering)
Indus University of Technologies Karachi Pakistan
• DAE (Diploma of Associate Engineer)
St. Patrick Institute of science & technology Karachi Pakistan
• High school
St. Joseph high school Karachi Pakistan
Personal Details:
Nationality : Pakistani
Date of Birth : May 1, 1988
Place of Birth : Karachi, Pakistan
Marital Status : Single
Language : English, Urdu, Punjabi, Hindi
Certified True and Correct
Sylvester Zeeshan
References:
Available upon request