Tabrez Pasha

TABREZ PASHA

(M) +974 33065735

Address: Flat No: 403, 4TH Floor, S5 Building,

Barwa City, Mesaimeer, Abu Hamour,

Doha, Qatar

Career Profile

Manager in health care industry with 15 years of experience in Hospital Operations and Administration, Emergency Department Operations, Oncology Operations (In-patient/Out-patient/Day Care), Regional and International Clinical Accreditation and Compliance, National Cancer Registry Management, Commissioning Multi-specialty Hospital and Oncology Center, Health Information Management (HIM) System, Research and Clinical Data Management, People and Project Management, Multi Region Client Relationship Management.

Career Objective

To obtain a position with responsibilities that utilizes my skills and experience; and keen to work in an environment where I can enrich my knowledge.

Functional and Operational Expertise:

· Management of Clinical and Non-Clinical Operations of Pediatric Emergency Center.

· Operations Management of Research Unit, Clinical Data/Information Management Unit and Multi-specialty Oncology Department.

· Commissioning of new multi-specialty hospital for Medical, Hematology, Radiation, Gynecology and Palliative Oncology services; Day Care Unit; Patient and Family Resource Center.

· Coding of topography and morphology using ICD-O, ICD-9/10 for cancer registry management.

· Multidisciplinary tumor board operations and compliance management for Medical, Hematology, Radiation and Gynecology Oncology services.

· Develop and Monitor key performance indicators for all divisions in clinical department and initiate CAPA, as per the need.

· Monitoring the quality projects and implement their outcomes to accomplish department objectives.

· Facilitate manpower planning, hiring, training and evaluation of clinical and non-clinical staff.

· Management and development of cancer registry and research data registries.

· Coordination with national health councils (Saudi Cancer Registry and Saudi Council of Health Services) to develop national cancer incidence report in the kingdom.

· Liaising with vendors in developing new registry/databases for oncology department.

· Co-ordination and implementation of the latest Health Information Management System.

· Transforming and/or scanning paper based medical records into electronic medical records.

· Transforming Hospital Health Care System into International Electronic Health Care System.

· Coordinating research projects with coordinators, PI and bio-statistician from initiation to completion.

· Development of statistical and annual reports for cancer center.

· Preparing Policies and Procedures, clinical pathways and workforce management.

· Regional and International health care accreditations (CBAHI, JCI, QOPI).

· Worked on both paper based and RDC (Remote Data Capture) clinical research studies.

· Having exposure on different phases (phase I – IV) of clinical studies.

· Knowledge in medical terminology coding, adverse events coding & SAE reconciliation.

· Worked on laboratory data management for multiple (Local and Central) laboratories.

· Multi region client liaison, calibrations, reporting and escalations management.

· Project transition management and driving internal compliance audits across functions.

Work Experience

Ø Hamad General Hospital (Hamad Medical Corporation)

Doha, Qatar

Hamad Medical Corporation (HMC) is the main provider of secondary and tertiary healthcare in Qatar and one of the leading hospital providers in the Middle East.

HMC manages 12 hospitals – nine specialist hospitals and three community hospitals – as well as the National Ambulance Service and home and residential care services.

HMC is leading the development of the region’s first academic health system – combining innovative research, top-class education and excellent clinical care – and is committed to building a legacy of healthcare expertise in Qatar. HMC collaborates with key partners who are experts in Qatar and beyond, including Weill Cornell Medicine-Qatar, the Institute for Healthcare Improvement and Partners Healthcare, Boston.

HMC is also the first hospital system in the Middle East to achieve institutional accreditation from the ACGME International LLC, which demonstrates excellence in the way medical graduates are trained through residency, internship and fellowship programs.

https://www.hamad.qa/EN/Pages/default.aspx

Designation: Medical Manager

Duration: 22-Dec-2019 to till date

Type of Contract: Full Time

Roles and Responsibilities:

Accountabilities:

· Supporting the Chairman of Clinical Departments in aspects of the operational management.

· Use clinical knowledge and expertise to facilitate the development and monitoring of Key Performance indicators

· Facilitate the Chairs in medical manpower planning and workforce utilization modeling in conjunction with the Medical Performance Management Framework

· Develop and monitor the compliance to key performance indicators including access/waiting time, and quality standards; focusing on ‘customer care’ and continuous compliance with the relevant accreditation standards.

· To provide expertise, support, training and advice in compliance to Corporate and departmental Clinical Governance standards. To ensure recommendations from the Quality council are implemented.

· Provide advice on patient safety, clinical risk and clinical governance issues to all staff as required.

· To provide support in ensuring that all staff have an understanding of corporate incident and risk management arrangements and there is adherence to those policies.

· Support the Clinical Leads by ensuring that performance information is collated to provide a service perspective of incident trends followed by the implementation and review of action plans to ensure change is implemented.

· Monitor the compliance and implementation of recommendations issued by the AMOC and risk management committee and report on progress to the Chair and the Medical Director’s office. To ensure that all recommendations arising from Clinical investigations are implemented and sustained.

· Assist in resolving complaints / concerns that are relayed from the Patient and Visitor Centre in line with the Corporate Policy.

· To assist the Clinical Department to develop a clear service vision and strategy for the Department that is closely aligned with the Hospital and Corporate objectives.

· To assist the Clinical Department to develop and implement an annual Departmental Service Plan in association with the Head / Chairman and key staff within the departments in alignment with the strategic objectives and vision of the hospital.

· To assist the Clinical Department in service improvement projects that will deliver sustained improvements in the efficiency and effectiveness of services.

· To assist the Clinical Department in the development, implementation and monitoring of the Departments Capital Programme.

· To assist the Clinical Department in preparing business cases for the procurement process for all stock and capital items in close collaboration with the ED of the hospital.

· Perform other duties as assign.

Staff Management

· To assist the Clinical Department to develop integrated workforce plans (medical and non-medical) which are in line with the Departments Service Development Plan and which supports the Qatarisation Programme.

· To ensure that all staff has their annual appraisal and that objectives are set and personal development needs identified and reviewed in accordance with HMC HR Policy.

· Ensure appropriate arrangements are in place to manage sickness absence in accordance with HMC Policy.

· To assist the Clinical Department to develop recruitment and retention initiatives that include succession planning and manpower reviews.

Communications

· Ensure effective arrangements are in place to communicate both operational and business/strategic issues to all staff.

· Involve staff in the planning, implementation and evaluation of service improvement initiatives.

· Develop amongst all staff an understanding and appreciation of the Hospital and Department targets and business objectives. Corporate Responsibilities

· Contribute to the achievement of HMC Vision, Mission and objectives.

Partake in Corporate Committees and/or service improvement projects where necessary

Ø Ministry of National Guard- Health Affairs

Riyadh, Kingdom of Saudi Arabia

Ministry of National Guard- Health Affairs is a public sector multi-specialty healthcare provider located in King Abdulaziz Medical City, Riyadh, Kingdom of Saudi Arabia commenced its operations in May 1983. King Abdulaziz Medical City includes 4 facilities namely, King Fahad Hospital (847 Beds), King Abdullah Specialist Children’s Hospital (780 Beds), King Abdullah International Medical Research Center and King Saud Bin Abdulaziz University of Health Sciences.

The hospital is of 1627 bed capacity and provides multispecialty health care services to the Saudi Arabian National Guards, their dependents and the hospital employees.

http://ngha.med.sa/English/MedicalCities/AlRiyadh/Pages/default.aspx

http://ngha.med.sa/English/MedicalCities/kasch/Pages/default.aspx

Designation: Clinical Services Manager- Oncology Department (Data Manager)

Duration: 22-Jul-2012 to 28-Nov-2019

Type of Contract: Full Time

Roles and Responsibilities:

· Manage clinical and non-clinical operations of the Oncology Department (Medical Oncology, Hematology Oncology, Radiation Oncology, Gynecology Oncology, Research and Data Management Unit).

· Works closely with Clinical Heads of all divisions of the Oncology Department to coordinate hospital services scheduling for efficient operations.

· Manager for the health information system management staff which includes data entry clerks, clinical database coordinators, clinical programmers, health information and disease coding (ICD-O, ICD-9/10) registrars, research database coordinators.

· Manager for the research and clinical information/data management teams for all divisions of Oncology Department.

· Manager for Hospital Cancer Registry, which manages the complete cancer cases/information and submits to the National cancer registry for national publication.

· Develop and monitor compliance measures for departmental key performance indicators (KPIs).

· Clinical care improvement and compliance management by improving the delinquent medical records turnover, and optimization of outpatient clinic space and schedules.

· Management of multi-disciplinary clinical care coordination, patient care coordination and tumor board functions.

· Management of suspected cancer program and patient navigation system in hospital.

· Management of in-patient and out-patient coordination improvement activities.

· Develop policies, procedures and process for clinical (Inpatient/Outpatient) and research unit.

· Active member of regional and international accreditation committees and quality leadership committee.

· Active member of bed management committee under quality and patient safety program.

· Assist in development of hospital cancer registry report, clinical department’s annual report and departmental manual.

· Developing the electronic system for chemotherapy workflow in the electronic health information management system and monitor compliance of chemo administration.

· Responsible for recruitment, training coordination and performance evaluation of the clinical and non-clinical staff.

· Develop and revise the clinical and non-clinical forms in the electronic health information management system to be compliant with hospital and regulatory standards.

· Responsible to develop and maintain the research and clinical information system.

· Jointly work with health care providers or principal investigators on projects, research studies within the hospital, assist in statistical analysis of the project and publishing the studies.

· Develop and monitor specifications for data capture to ensure consistency, quality and integrity of clinical and research data.

· Key resource involved in transforming paper based medical records to electronic medical record (EMR) system at organization level.

· Creating and upgrading the electronic medical record forms as required by the departmental and hospital policies.

· Active member of electronic health information management (HIM) and electronic medical records (EMR) committee.

· Train the medical and non-medical staff on the database management systems, health information management system, electronic forms and data compliance.

· Coordination of health information system’s access control for health care providers, clinical coordinators and non-medical staff as per the hospital policies.

· Perform need assessment and market assessment to determine feasibility of developing new Health Information Management (HIM) system or enhancement to existing system.

Ø Accenture Services Pvt. Ltd

Bangalore, India

Accenture is a leading global professional services company, providing a broad range of services and solutions in healthcare, pharmaceutical, strategy, consulting, digital, technology and operations.

Designation: Senior Clinical Data Manager (Senior Process Expert)

Duration: 10-Jan-2005 to 15-Jun-2012

Type of Contract: Full Time

Roles and Responsibilities:

· Perform expert data management, validation activities on clinical data generated during human clinical trials for new drug development to meet the medical, legal, ethical and administrative requirements of health care delivery.

· Supervision of the data quality of data managers performing data management activities.

· Supervise protocol allocation to laboratory editors for all therapeutic areas.

· Responsible to monitor internal and client SLAs or compliance.

· Training new hires and existing team members on clinical data management process.

· Drive operational excellence (OPEX) initiative to make sure smooth operations of the process.

· Coach team members on Operation Excellence.

· Oversee quality compliance on laboratory editor’s production and provide feedback.

· Rectify quality issues to deliver complete, high quality product to the client.

· Develops strategies to meet quality requirements efficiently and meet timelines set by the client.

· On-shore client calibrations regarding data quality issues.

· Liaise with other project teams to ensure quality and integrity of the database.

· Participate in cross functional and management meetings for operational discussions.

· Ensure the completeness and validity of the local and central laboratory data that has gone through data entry or electronic loading.

· Review CRFs (Case Report Forms) generated from clinical trials for completeness and accuracy using CRF listings, manual review and other appropriate guidelines.

· Generate DCFs (Data Clarification Forms) if data is incomplete, unclear, or discrepant according to the validation specifications of the DMP (Data Management Plan).

· Update the database & CRFs as a result of answered DCFs, patient profiles or edit reports.

· Assist with SAE reconciliation and database closure activities.

· Perform final quality checks on proposed clean patient groups prior to clinical team’s action.

· Provides support to develop and update I-Review reports and listings.

· Develops lab data editing SQL queries to improve the quality of lab data management.

· Identifies trends in types of errors and suggests / implements course of actions.

· Validate the local laboratory data which is received through the ICON laboratories through electronic loading process. Review medical reports in the ICON laboratories tool.

· Generate and review CRF summary report and track missing pages.

· Provide support to team leader and external data coordinators in achieving SLAs.

· Track expected data files, loading of external data files, identification of loading issues, review of external data files for data integrity, completion of vendor query templates, search for laboratory normal range documentation.

· Perform LAC (Laboratory Assignment Criteria) function for the assignment of the laboratory identification to the appropriate laboratory results in Oracle Clinical.

· Maintain external data operation data sets from first data received to final database lock.

Certifications and Forums:

· Completed Publishing Quality Improvement Manuscripts organized by British Medical Journal (BMJ) at King Saud Bin Abdulaziz University of Health Sciences, Riyadh, Kingdom of Saudi Arabia – April 2016.

· Certified in Healthcare Financial Management (CHFM) from American Institute for Healthcare Quality (AIHQ), Oklahoma, USA – April 2015.

· Completed Clinical Research Training and Conference organized by ASCO (American Society of Clinical Oncology) at Amman, Jordan in January 2013.

· Participant of scientific conference on strategic development and performance in health institution organized by King Saud bin Abdulaziz university for health sciences, Riyadh, KSA – January 2013

· Active member of Saudi Thoracic Society and Saudi Lung Cancer Group, Riyadh, KSA

Nov 2012 – Nov 2019.

· Participant of scientific research forum organized by (KAIMRC) King Abdullah International Medical and Research Centre, Riyadh, KSA – Nov 2012.

· PG diploma in computer applications from Mona Network Centre, Bangalore, India

· Certified Life Sciences Industry Generalist – April 2011

Abstract, Publications (co-author) and Presentations:

Ø The Burden, Future Trends, And Economic Impact Of Lung Cancer In Saudi Arabia

Omar B Da’ar,1 Yasmine A Zaatreh,2 Aida A Saad,2 Mohammad Alkaiyat,3 Tabrez Pasha,3 Anwar E Ahmed,1 Rami Bustami,4 Khaled Alkattan,2 and Abdul Rahman Jazieh3

http://dx.doi.org/10.2147/CEOR.S224444

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC6875252

Ø Interim functional imaging is an independent predictor of progression free survival in advanced classical hodgkin lymphoma – a real world analysis.

Moussab Damlaj, Mohsen Al-Zahrani, Ghulam Syed, Giamal Gmati, Bader Alahmari, Tabrez Pasha, Ayman Alhejazi, Ahmed Alaskar.

https://doi.org/10.1016/j.clml.2018.08.013.

Ø Limited role of bone marrow biopsy for detection of marrow involvement in patients with Hodgkin lymphoma from the Middle East and North Africa region

Moussab Damlaj,abc Gamal Gmati,a Ghulam Syed,d Tabrez Pasha,a Hend Salama,a Osama Ali,a Khadega A.Abuelgasim, a Mohsen Al-Zahrani,a Ahmad Al Askar,abc Ayman Alhejaziabc

http://dx.doi.org/10.1016/j.hemonc.2017.08.002

Ø Vitamin D Levels and Breast Cancer Characteristics: Findings in Patients from Saudi Arabia Abulkhair O1, Saadeddin A1, Makram O1, Gasmelseed A1, Pasha T1, Shehata H1, Fakhoury HM2.

http://dx.doi.org/10.1016/j.jsbmb.2015.11.003

http://www.ncbi.nlm.nih.gov/pubmed/26554935

Ø Brain metastatic disease in adenocarcinoma of the lung and type of EGFR mutation (EGFRMUT)

Nafisa Abdelhafiez, Ashwaq Aman Mohammed Alolayan, Ahmed Gasmelseed, Tabrez Pasha, Nagham Ramzi Sheblaq, Mohammad Alkyait and Abdul Rahman Jazieh.

http://meetinglibrary.asco.org/content/151478-156

http://meeting.ascopubs.org/cgi/content/abstract/33/15_suppl/e19067?sid=d802198e-8392-4a7b-a4a3-80fb3d857072

Ø Improving case presentation in tumor boards

Tabrez Pasha, Abdul Rahman Jazieh.

· Oral presentation – 1st Oncology Research Day at King Abdullah Specialist Children’s Hospital, Riyadh, Kingdom of Saudi Arabia – May 2016

· Poster presentation – 6th Annual Patient Safety Forum at King Saud Bin Abdulaziz University of Health Sciences, Riyadh, Kingdom of Saudi Arabia – April 2016

Ø Role of PET/CT for Detection of Bone Marrow Involvement in Patients with Hodgkin Lymphoma

M. Damlaj, G. Gmati, S. Ghulam, T. Pasha, H. Salama, K. Ahmed, M. Rather, M. Al-Zahrani, A. Askar and A. Hejazi

· Oral presentation – 1st Oncology Research Day at the King Abdullah Specialist Children’s Hospital, Riyadh, Kingdom of Saudi Arabia – May 2016

· Poster presentation – 6th Annual Patient Safety Forum at King Saud Bin Abdulaziz University of Health Sciences, Riyadh, Kingdom of Saudi Arabia – April 2016

Ø Enhancing timely response of physicians to critical laboratory results

F. Farooqui, A. Al Hadab, M. Al Zahrani, A. Al Olayan, A. Al Hejazi, F. Al Safi, N. Al Mutairi,

A. Al Khathami, A. Doherty, T. Pasha, A. Jazieh

· Poster presentation – 7th Annual Patient Safety Forum at King Saud Bin Abdulaziz University of Health Sciences, Riyadh, Kingdom of Saudi Arabia –March 2017

Ø Improving boarding time for patient in emergency department

F. Farooqui, A. Al Hadab, M. Al Zahrani, A. Al Olayan, A. Al Hejazi, F. Al Safi, N. Al Mutairi,

A. Al Saawi, T. Pasha, A. Jazieh

· Poster presentation – 7th Annual Patient Safety Forum at King Saud Bin Abdulaziz University of Health Sciences, Riyadh, Kingdom of Saudi Arabia –March 2017

Ø Getting Health Care In Line With Vision 2030 Understanding The Need And Lack of Public Health /Preventive Medicine’s Role in Patient Safety Issues, A Wall of Silence

Mohammed Saeed, Tabrez Pasha, Altaf Khan, Syed Furrukh Jamil

· Poster presentation – 7th Annual Patient Safety Forum at King Saud Bin Abdulaziz University of Health Sciences, Riyadh, Kingdom of Saudi Arabia –March 2017

Ø Enhancing compliance of presenting cancer cases in multidisciplinary tumor boards for improving prompt diagnosis and timely treatment plan

Tabrez Pasha, Khaled Al-Surimi, PhD, Abdulrahman Al Hadab, Abdul-Rahman Jazieh

· Poster presentation – 1st Oncology Research Summit at King Abdullah Specialist Children’s Hospital, Riyadh, Kingdom of Saudi Arabia – Sep 2016

· Poster presentation – Saudi Oncology Research Symposium at Intercontinental Hotel, Riyadh, Kingdom of Saudi Arabia – Oct 2017

Skills

· Hospital Administration and Operations

· Pediatric Emergency Department Operations

· Operations Management (Clinical and Non-Clinical)

· Cancer/Tumor Registry Operations

· Health Information Management

· Healthcare Quality Management

· Clinical and Research Data Management

· Clinical Trials Database Management

· Laboratory Data Management

· People Management

· Training and Development

· Advanced MS-office skills

· Multi-Regional Client Relationship

· Compliance and Operational Excellence

Educational Qualification

· Post-Graduation : Master of Business Administration [MBA]

Specialization : Operations Management

University : Sikkim Manipal University [Distance Learning]

Duration : 2010 – 2012

· Graduation : Bachelor of Arts [B.A]

Specialization : Psychology

University : Bangalore University [Full Time]

College : Christ College, Bangalore

Duration : 2000 – 2003

Trainings/ Achievements:

· Investigator Site Personnel ICH GCP Training by TransCelerate BioPharma, Riyadh in February 2017.

· Failure Mode and Effects Analysis in Healthcare by King Saud Bin Abdulaziz University of Health Sciences at Riyadh, Saudi Arabia in January 2012

· Completed clinical research training and conference organized by (ASCO) American Society of Clinical Oncology at Amman, Jordan in January 2013

· Designed and implemented chemotherapy order and administration process for oncology department at Ministry of National Guard -Health Affairs in February 2016.

· Designed and implemented quality control process in oncology department at Ministry of National Guard -Health Affairs in August 2012.

· Designed and implemented productivity measurement and improvement system in multiple projects within oncology department at Ministry of National Guard-Health Affairs in August 2012.

· Undergone training and got certified on Pharmaceutical Industry Generalist Certification course in April 2011.

· Undergone training on Operational Excellence (OPEX) basics at Accenture in November 2010.

· Undergone training on LLDS (Local Lab Data Services) process for ICON laboratories.

· Have trained new hires in CRF and vendor laboratory data editing within data management team.

· Undergone training on clinical data management- laboratory data at Bristol-Myers Squibb Pharmaceuticals, Belgium in March 2007

· Had been the first lab data manager to be recruited and certified for clinical data management under the Bristol Myers Squibb – Accenture Alliance in March 2007.

· Have mentored and certified new joiners in clinical data management.

· Awarded the first best data validation associate award in June 2005 for outstanding performance in data management activities.

· Received “Spot Award” in recognition of my contribution for the project by single handedly working and performing quality checks on a phase III study from Data Base Lock till Freeze of database.

· Was the key point of contact in closing out a Phase III women’s health study having 3500 patients.

· Undergone training and mentoring on clinical data management start to end activities includes clinical trials; investigative site; subject enrollment in clinical trials; data entry and data validation activities for the clinical trials data at Accenture, Bangalore – From January 2005 till March 2005 for Wyeth pharmaceuticals (Now Pfizer) USA.

Personal Details

Language fluency:

· English

· Arabic (intermediate)

· Urdu

· Hindi

· Kannada

Marital Status: Married with two (2) kids

Nationality: Indian

Referees

Available upon request

Date:

Place: Doha, Qatar (Tabrez Pasha)

Tabrez Pasha Medical Manager