BRIEF: I am a driven, hardworking and enthusiastic individual, flexible in my approach to problem solving and am always willing to take on new ideas so as to further broaden my vast skill set and experience. I am a quick learner and approach any new endeavours with excitement and enthusiasm. I have mastered the ability of clear and precise communication skills, confident and capable of taking on the tasks and challenges that present themselves during my work.

COMPETENCIES: Committed, hardworking, positive attitude, always keen to learn new things, good listener, excellent customer service, focused, strong willed, team player, excellent communication skills, stress endurance, smart, flexible and decent. All these competencies having contributed and given me a strong background in the Sales, Customer and service consultancy field.

WORK EXPERIENCE

COMPANY: APPAREL GROUP
POSITION: Sales Associate (Sept 2015-Present)
Duties and responsibilities: -Courteously engage potential customers and initiate conversation to determine customer requirements

-Guide and assist customer in selection of products as well as suggestive selling in order to increasing sales

-Possess up to date product knowledge and ensure minimum loss by handling the billing counter efficiently

-Maintain the instore visual merchandising standard

-Tally money in the cash counter during the beginning and end of shifts

-Maintain up to date store retail audit records

COMPANY: Junior Achievement Zimbabwe (JAZ)
Position: Finance and Admin Assistant (Jan 2014-Sept 2015)
Duties and responsibilities: -Administering Petty cash reconciliations with programming sites

-Maintenance of a neat and professional working environment and up to date filing system

-Support of programs and logistics, disbursement of monitoring schedule preparation

-Processing of payments and monitoring against budget

-Preparation of payment vouchers

-Review of Liquidations from programming sites

-Preparation of budgets and invoices for prospective funders and consultancies

-Posting Harare journals and the cash book in pastel -Updating of Financial Records in the accounting package-pastel -Work with and support the Finance Manager

COMPANY: ECONET WIRELESS ZIMBABWE (Feb 2013-Dec 2013)
Position: Sales and Customer Service Consultant
Duties and responsibilities: —Respond to follow up enquiries by post and telephone

-Maintain and develop existing and new customers through planned individual support, and liaising with internal order processing staff -Monitor and report on activities and provide relevant management information

-Execute market research , competitor and customer surveys

-Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development

-Manage the external marketing agency activities of telemarketing and research

-Attend training and to develop relevant knowledge and skills

EDUCATION:
 INSTITUTE OF CERTIFIED BOOKKEEPERS, SOUTH AFRICA (ICB-Professional Level)
o NATIONAL DIPLOMA: TECHNICAL FINANCIAL ACCOUNTING (NQFL L5-SAQA ID 36213)
o NATIONAL DIPLOMA: FINANCIAL ACCOUNTING (ADVANCED NQFL L6-SAQA ID 20366)
COMPUTER LITERACY
 MS WORD
 MS EXCEL
 MS POWERPOINT
 INTERNET EMAIL
 PASTEL ACCOUNTING
 FINCON
HOBBIES
Interacting, travelling, swimming, cooking, baking
REFERENCES – Upon request