UGBEH SYLVESTER CHUKWUYENUM

4, Lanre Close, Off Obokun Avenue, Ojodu Berger, Ikeja , Lagos Nigeria

E-mail: [email protected]

Tel: +2348064414511
Personal Profile:                              To obtain a position as a team player in a people oriented                                      organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals and to develop and implement an effective and efficient operational process and facilitate service delivery, aimed at the ultimate delight of clients.

Core Competence:

·                     Business development skill

·                     Management Skill

·                     Report writing skills

·                     Decision making

·                     Motivation – putting in additional effort

·                     Problem solving

·                     Integrity

·                     Adaptability

Skill Profiles:

·                     Ability to manage pressures

·                     Ability to work as a team

·                     Decision making skills

·                     Leadership skills

·                     Accuracy/ positive attitude

·                     Sales skills/customer skills

Computer skills:

·                     Microsoft Office Proficiency

·                     Microsoft Word Proficiency

·                     Microsoft Excel

·                     Painting

·                     Industrial Cleaner

·

Experience:

WILLIAMS PROFESSIONAL FRUITS FARM LIMITED 2015 till Date

Position:    FRUIT PACKER SUPERVISOR

Job Description: Ensure that fruits are properly packed for shipment purposes. In grocery stores, take fruits orders from customers, Monitor the store, Give daily report to the Farm Manager. Determining the right type of packing for each fruit item and packing fruits. Making sure fruits (Cashew, Apple, Orange, Walnut, Pear) packed at the right time and right store and separating the bad once.

PRESIDENTIAL HOTEL AND SUITES             2009–2014

Position:      HOUSEKEEPING SUPERVISOR

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.

Scheduling staff shifts and organizing replacements as required.

Investigating and addressing complaints regarding poor housekeeping service.

Providing training to the housekeeping staff.

Regularly taking inventory of cleaning supplies and ordering stock as needed.

Issuing cleaning supplies and equipment to housekeeping staff as needed.

Screening housekeeping applicants and recommending promotions, transfers, and dismissals.

Performing various cleaning duties in instances of staff shortages.

Training:            SHARPHIRE GLOBAL LIMITED,(PUSHCV) LAGOS.

Course:                         Certified Customer Service.      May 2015

Training:                             TELEMARKETING DIPLOMA, HOUSTON TEXAS, USA         March, 2015

Course:                 Certified Customer Service Professionals,(CCSP) Inbound and outabound calls.

Training:   TELEMARKETING DIPLOMA, HOUSTON TEXAS, USA. 2015.

Certified Telesales Professional (CTP) Practical in outbound and inboud calls.

Training:                              SHARPHIRE GLOBAL LIMITED,(PUSHCV) LAGOS                                                    2015

Course:                                  Certified Verbal, Logical and Analytic Thinking

Training:                    DIAMOND BANK PLC IN-HOUSE TRAINING                        2014

Course:                       FLEX-CUBE UBS 4.0

Training:                   CRUSADER-STERLING PENSIONS LIMITED                            2013

Course:                      T24 TERMINOS GLOBUS

Education:                          UNIVERSITY OF LAGOS, YABA AKOKA.                                        In-View

Lagos State.

B.SC Accounting

INSTITUTE OF MANAGEMENT & TECHNOLOGY (IMT)   2007 – 2009

Enugu.

Cooperative Economics & Management, (OND) Ordinary National Diploma (3YRS)

OBIAYIMA SECONDARY SCHOOL                                                                    2000– 2005

Obiayima

Senior Secondary School Certificate (SSCE)

C.S.S. BOLOU-ORUA                                                                                             2012

Balyesa State

National Examinations Council (NECO)

ADEGE PRIMARY SCHOOL, NDEMILI,                                            1999

Delta State.

School Leaving Certificate

Bio-Data:                            Marital Status: Married

State/LGA:         Delta State, Ndokwa West

Nationality:       Nigerian

Date of Birth:     18th February, 1986

Place of Birth:   Ndemili, Delta State

Interest:                               Cooking, Travelling, Dancing, Playing Musical Instrument, Sports (Football), Reading books, Computer and Socializing.

References:                         Available On Request.