Umesh Singh Rathaur

[email protected]

Telephone – +1-917-698-7764, 91+11+9910290128, +65-90174654

D.O.B – 11 Sep 1967

Management Graduate with 15+years Experience in Sales/Marketing

Objective Job in FMCG/ IT Products/Durable at the Middle/Senior Management Level. To contribute and

utilize my 15 years experience for achieving organizat ional growth at a galloping speed.

Summary Experience in Sales and Marketing in Direct Selling as well as Dealer Network i.e. Distribution

Channel in Non-Consumer Durables, FMCG, Consumer Durables, IT Products .

– Results- focused management professional offering more than 15 years of experience in Sales and

Marketing management for start up, early stage growth and global operations.

– Recognized for ability to incorporate innovative sales and marketing management techniques,

systems, processes and procedures to enhance business practices, increase productivity and boost

revenues.

– Talent for forging strong relationships with key decision makers, channel partners, suppliers and

customers.

Core Competencies:

*Strategic Market Planning *Market Identification/Penetration

*Customer Acquisition & Penetration *Business Development *Territory & Time Mgt.

*Channel Sales Strategies/Management *Merchandising & Promotions *New Product Launch

*Recruitment/ Resourcing *Sales Force Development *Sales Best Pract ices

*Competitive Analysis *Customer Relat ionship *Quality Assurance

*Client Satisfaction *Negotiation Skills *Process Compliance

*Data Centre Management *Operations Management *Kaizen Practices

Education Graduation/ Degree B.Sc (Other) 1989 – Delhi University, India

Post Graduation/ Degree MBA(Marketing) 1992 – Lalit Narayan Mithila University, India

Experience She iConsulting Pte Ltd

July 12, 2013-till date as Director (Start up Business in IT

Services, Web Development).

Bizgram Asia Pte Ltd Dec 02, 2011- April 19, 2012

General Manager

Profile Handled Business operations in offline team including corporate & retail sales, purchase, inventory

management, Business Development & general administration. Added few new potential corporate

in the portfolio of company thereby ACHIEVED Annual Turnover within first 4 months & even was

able to get annual contract with those corporate for next 2 years.

TechMahindra Limited Sep 2006 – July 12, 2010

Profile

Worked with Techmahindra Ltd, Noida, India from Sep 2006 to July 12, 2010.

(i) Customer Care Associate – TTSL Process (Sep 2006 – Aug 2007)

Achievement From Pilot Batch

(ii) Associate/Internal Business Manager- BTGS -MCS Process

(Aug 2007 – Aug 2008)

Achievement From Pilot Batch

 Handled different contracts of BTGS like Norton Rose, Airbus, Satellite Direct etc.

 Responsible for Billing activity, Business Forecasting, Query Mgt. from End Customer

(Coordinat ing with different department of BTGS), Novation/Movation, Resource

Reconciliation etc.Achievement of98%correction inBillingProcess within first6 Months.

 Imparting Training for the new contracts to others after learning from discovery team for

billing activity and having fair knowledge of Transition.

 Worked on ERP (Enterprise Resource Planning) applicat ion.

 “Awar de d as Star performer for Value Addi tion of 6500 GBP for NORTON ROSE

contr act in Fe b’08.”

 From (Aug 2008- Dec 2009) worked wi th BT-Freedom Process as Order Manager &

worked on SAP application.

 Worked wi th BT- CCH (Contract Clearing House) Process as CCH Analyst from Jan

2009 to July 12, 2010.

Profile in CCH

Worked for British Telecom Global Services (BTGS) in Contract Clearing House (CCH)

Division as CCH Analyst supporting Sales & Marketing Teams in different territories of

globe like Europe, America, Australia, APAC region etc. & helping them to submit

claims with proper documentation to CCH as per pre-set guidelines.

Worked on One Siebel CRM application in CCH.

– Checking Contrac t’s details of B T & its cor por ate client’s in One Sie bel CRM.

– Checking relevant documents in support of the contracts in One Siebel CRM.

– Checking contract details assigned to sales team & their accounts in One Siebel

CRM.

– Analysis of business trends in terms of Sales volume value wise, quantity wise,

product wise after verifying the data for a particular contract/account in One

Siebel CRM.

– Handling Billing activities in One Siebel CRM.

Hospiline Equipments Pvt.

Limited

Feb 2005- Aug 2006

Marketing Consultant-Overseas & Indian Distribution Channel Development

Profile Worked with Hospiline Equipments Pvt. Ltd., Delhi as Marketing Consultant (part time) for setting

up their overseas markets& streamlining the Distribution Network from Feb 2005 to Aug 2006.

Responsibilities:

*Development of Distribution Channel across the Country.

*Providing Training& guidance to the Marketing Field Force to tap the market share in a

professional approach.

*Tapping the New Overseas Markets.

Achievement  In a short span of six month, the revenue increased by 90% thereby reducing the cost of

imports for their refurbished products in endoscopic surgical equipments.

 Established 3 overseas joint ventured offices i.e. in UK, USA and China.

Implemented New Training Programmes i.e. TQM (Total Quality Management) and

Kaizen Practices with in the organization to enhance the Distribution Channel across the

country thereby 280% growth achieved.

Padmini Technologies

Limited

Feb 2001 – Feb 2005

Manager-Marketing

Profile Handled the selling & distribution of the products CD GREETING CARDS, Replication of CDs,

Multimedia Tit les through C&FA (Depot), Distributors across the country and a team of Astt.

Managers& Sales Executives & Representatives

in Delhi as Manager-Marketing.

Responsibilities:

* Responsible for making &devising the policies for the marketing of the CD products.

* Expansion of Dealer and Distribution Network.

* Responsible for Primary Sales and Secondary Sales.

* Developing an Advt. according to the requirements for the CDs.

* Responsible for MIS, Inventory Control at the C&f , distributors point.

* Coordination with the different Deptt. such as Production and Sales & Marketing, Despatch etc.

* Responsible for Revenue generation.

Achievement Launched a unique product CD-Greeting Cards in National Market in 2001 successfully. Achieved

increased coverage across 25 cities (A, B & C class) in INDIA thereby revenue growth of 28%.

J.K.Dairy & Foods Limited June1999 – Feb 2001

Area Sales Manager

Profile In J.K.Dairy & Foods Ltd., I handled Deale r & Distribution Network & C&F’A (Depot) in Rajasthan

State based at Jaipur as Area Sales Manager.

Achievement In J.K.Dairy & Foods Limited, I handled the selling & distribution of the products “Umang Desi

Ghee , Dairy Top Milk Powder, Milk Star & White Magik Milk Powder” & Rajasthan

CF&F’A(Depot), a team of Sales Executives & Representatives. 30% Coverage increased in Rural

Areas thereby over-achieved 22% sales turnover than previous year.

Godrej Foods Limited Aug 1994 – May 1999

Sales Officer

Profile In Godrej Foods Ltd., I handled Dealer Network in 2/3 rd Market of Delhi as Sales Officer. I also

handled & focused specially on the Coverage & Distribution of the company to promote the sales of

our products.

*Responsible for Primary Sales

*Responsible for Secondary Sales

*Effective Coverage & Distribution of Products in the assigned Region with the help of Dealers and

Distributors and effective Retailing through a team of Sales Representatives.

*Appointment of Dealer and Distributors

*Monitoring Competitors Activity in the region

Achievement In Godrej Foods Limited, I handled Dealer Network in Delhi & appointed two new distributors for

East & West Delhi who are working still with Godrej successfully, I launched Imported Roasted

Blue Diamond Almonds from California (in Tin -Pack) in Delhi Market in 1995 & achieved alone in

Delhi 70% sales turnover of planned National Sales successfully by covering S ME’s as well.

Eureka Forbes Limited Nov 1992 – Aug 1994

SR to Group Leader

Profile In Eureka Forbes Ltd., I was in the Direct Selling of Consumer Durables (Aqua-Guard Water

Purifier, Vaccum Cleaner, Air Purifier).

In Eureka Forbes Limited, I handled selling of Aqua-Guard Water Purifier. I firstly

launched Euro-Air(For Air Pollution)successfully& achieved 120%Sales Quotas in 1993 inDelhi.

PERSONAL DETAILS:

Address 4/2923, Near Mani Ram Mandir, #09-308, Block 110,

Bhola Nath Nagar, Jurong East,

Shahdara, Delhi-110032,INDIA Singapore-600110

Ph. +65-90174654(M)

Present Address Singapore

Present Phone No: +65-90174654, +65-82107014  (M)

E-mail [email protected]

Marital Status Married to PR of Singapore

Nationality Indian

Languages Known Hindi, English, Punjabi & Haryanvi , SPANISH

Co-Curricular Activities Reading, Traveling, Chess, Badminton, Judo ,Compatible & well versed with Co mputer

knowledge i.e. MS word, Excel, Internet etc. Well versed in Online Market ing.

Technical Skills One Siebel CRM, SAP (SD,MM& HRM), ERP, Tahiti.

At present pursuing self study of SAP (HANA).

Special Achievements Done a Junior Course of instruction in “The First Aid

To the injured” from ST John Ambulance, Delhi.

Completed Certificate Course in “Anti- Mone y Laundering in US” in Aug’2012.

Completed 6 week Course from Coursera in Association with University of Virginia

on “Foundati ons of Business Strategy” in April’2013.

Other Remarks Have full confidence. An Appetite for challenge.

An Aptitude for Selling and the Burning Desire to Excel.

Employee Code 23670

Passport No. G 1843281 (Presently holding 10 Yrs B1/B2 US Visa)

References 1. Mr. Narender Tyagi (Sr.System Analyst) in

IBM Global Services Ltd., Delhi, India. Ph.: (O) 9810512668

2. Mr. Sanjeev Sharma (Director-Hospiline Equipments Pvt. Ltd., India)

Ph.: (O) 91-9810021997.

(Umesh Singh Rathaur)