VANESSA G. ORTIZ Mobile No. +97152-478-1530
Email Address: [email protected]
To find challenging position to meet my competencies, capabilities skill education and experiences. And meeting challenges and being up to expectation of the organization.
ü Customer Service, Documentation Skills, Supply Management
ü Supply Management, Tracking Budget Expenses, Vendor Relationships, Organization
ü Manufacturing Methods and Procedures, Manufacturing Quality
ü Working for 7 years in one of the outstanding oil companies in UAE as Customer Sales Agent.
ü A passionate of retail industry.
ü Trained to do good service to each customer regardless of their nationality.
ü Handle cash and cheque payment.
ü Team player who can earn respect and is comfortable working in results originated environment
ü Cashiering and Attending to customer needs.
ü Handling the suppliers and controlling the stock level.
ü Willing to be assigned anywhere the network with additional responsibility.
Birth Date : August 01, 1981
Place of Birth: Surigao Del Norte
Citizenship : Filipino
Visa Status : Resident Visa
Gender : Female
Passport : XXX1196264
Southern De Oro Philippines College
BS Business Administration
Lourdes Colleg-College level
Ectratech Trading LLC
Purchaser/Sales (2013 at present)
ü Forwards available inventory items by verifying stock; scheduling delivery.
ü Prepares purchase orders by verifying specifications and price; obtaining recommendation from suppliers for substitute items.
ü Updates job knowledge by participating in educational opportunities.
ü Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders.
Emirates National Oil Company LLC
Customer Service Agent (2006-2013)
ü Doing marketing strategies to improve sales volume.
ü Handle cash and cheque payment
ü Processing transaction quickly and accuracy.
ü Attending calls from suppliers and customers.
ü Doing inventory to monitor stock loss.
ü Merchandising of products in accordance to plan o gram to attract customers.
ü Responsible for promoting the sales through and Retail Store at the petrol station.
ü Maintained thought knowledge about the store to provide helpful advice to customer.
ü Received employee of the month award for outstanding customer performance
Sentro 1850 Restaurant Food Attendant (2002- 2005)
· Providing a warm welcome for customers.
· Receive food & drink orders & serve customer requests to the standards required.
Provide dining service at fine dining establishment