Experience:

Liverpool Period: May 2018 to February 2020 Line of business: Retail, Financial, Distribution. Position: Human Resources Specialist. Responsibilities: Ensure Human Resources processes, focused on Organizational Development, guaranteeing the productivity of the departments and foreign work centers of different regions, recruitment, training and staff development according to the objectives according to the position and responsibilities of each collaborator. Direct Report: Corporate Human Resources Manager.

Personal project / Talent Search in Latin America Talent search for vacancies in Montreal and Quebec in the area of mechanical metal, processing and monitoring of Canadian embassy documentation.

Bradescard Period: May 2017 to July 2017 Line of business: Retail, Financial. Position: Human Resources Coordinator. Responsibilities: To be the front with the agencies in charge of filling vacancies at the national level, supervising the strategy of each one and jointly generating action plans to achieve the objectives, monitoring KPIs and Human Resources Dashboard, preparing DNC for Training, Institutional Induction and On Boarding. Direct Report: Team Leader Human Resources.

AT&T Period: May 2016 to February 2017 Line of business: Retail, Telecommunications, Technology. Position: Recruitment and Selection Coordinator. Responsibilities: Responsible for Organizational Development, development of DNC and follow-up of STPS folders, training and on boarging, supervise the content of publications, job profile description, compensation review, experience in templates for new business and replacement openings. Direct Report: Corporate Human Resources Manager.
El Palacio de Hierro Period: August 2012 to November 2015 Line of business: Retail, Financial. Position: Chief of Staff. Responsibilities: Manage and provide service to operational and administrative collaborators in two work centers, supervising the work team and focused on the objectives and strategy of Human Resources, implementation of the Human Resources strategy, institutional induction of personnel, training, registration and Discharge negotiations, organizational movements, pre-payroll and preparation of monthly, quarterly and annual KPIs. Direct Report: Director of Organizational Development.

Interceramic Period: April 2007 to November 2011 Line of business: Manufacturing, Retail and Distribution. Position: Head of Human Capital (August 2008 – November 2011). Initial position: Internal Auditor (April 2007 – July 2008). Responsibilities: Follow-up and implementation of the Human Resources strategy in the central area of the country, fulfillment of staff objectives, discharges, leave negotiations, business partner in Human Resources. Direct Report: Human Capital Manager.

Professional practices and social service:

Grupo A.D.O. Period: March 2006 to December 2006 Line of business: Land Passenger Transport. Position: Internal Audit Fellow. Responsibilities: Carrying out reviews of the different points of sale within the Metropolitan area; tonnage, evaluation of procedures, validation of inventories regarding processes and veracity of information, review and restructuring of policies and preparation of activity reports. Direct Report: Audit Manager.

Secretaria de Agricultura, Ganadería, Desarrollo Rural, Pesca y Alimentación. Internal Comptroller’s Office. Responsibilities: Preparation and maintenance of the file of complaints and denunciations.

Achievements:

• Among the achievements that I have had and consider to be of greater impact are the modification of incentives in Interceramic, the same action that generated an increase in the percentage of achievement of objectives from 82% to 98%, decrease in delays and absenteeism. • Improved perception of the services provided by RH at El Palacio de Hierro. • Implementation in AT&T of Dashboard, standardization of action plan by zone and cumulative rotation improvements nationwide from 37% to 19%, improvements in training. • Review of service contract with Outsoursing providers, improving monthly coverage linked to the FIL and compensation of each provider in Bradescard. • In Liverpool, I defined the Job Profile Description by department and functions at the national level, redesigned the training and on boarding by p