Victor Anthony
G-60, 303 Top Floor Rainbow Apartment Mahavir Enclave, New Delhi 110045
Cell: (+91) 9871014172
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/victor-anthony-a87a09197
Professional Summary
I am a well presented, efficient and experienced professional with over eight years experience in travel and tourism industry. Experienced in providing excellent customer care and ensuring the best travel and accommodation for customers, including corporate. I am confident and outgoing able to build good relations with customers and proven to help as much as possible by arranging tailor made holiday/travel package for short and long haul destinations. As a self-starting person, I am highly motivated and able to exceed targets and enjoy the challenge of working in a high pressured environment.
I am seeking a new and challenging role within an ambitious and successful team that will enable me to make an effective contribution to the business while continuing my own career development.
Professional Experience
Visa Submission Officer December2011-July2012
Visa Facilitation Services Global, New Delhi
Worked in GERMAN section as collecting relevant documents for visas, checking of documents, giving the dates for the visa interview, data entry to sorting of passports, extern of online application forms and do the final audit and send it to embassy.
Senior Travel Executive/Travel Facilitator August2012-October2015
Easy Tours of India, Gurgaon Haryana & head office in Austin, TX (US)
Designing itinerary, costing & tailor made packages for the inbound clients.
Airport Transfer & Assistance to the Guests / Clients coming to India from abroad.
Well verse with handling the Inbound Queries and experience of preparing tailor made itineraries such as Golden Triangle, South & North India, Culinary, and Village Tours for all the Inbound Customers.
Senior Travel Consultant March2016-April2017
Holiday Carnival DMC, New Delhi & main branch in London, (UK)
Deal with Cooperate, Leisure, ADHOC, Mice, Student, Religious, Adventure and Group Tours.
Designing itinerary, costing & tailor made packages for the outbound clients.
Outbound Destination knowledge of Europe & UK sectors.
Senior Travel Consultant April2017-June2018
VCH Corporation Private Limited, New Delhi
Targeting B2B Indian market and selling Domestic packages.
Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary, and other last-minute problems.
Network with representatives of hotel chains, airlines, tourist attractions, and other destinations to create deals that saved clients and average of 25 percent per trip.
Coordinate transportation, accommodations, and itineraries for domestic and international trips for clients based on clients needs, budgets, and expectations.
Senior Manager July2018-Present
MIIVIC Tours, New Delhi
Designing itinerary, costing & tailor made packages for the inbound & outbound clients.
Deal with Asia, Schengen, Middle East visa documentation
Experienced in advising on currency, visas passport.
Researching other rates and discounts within the travel industry to maintain competitive rates and deals.
Responsible for the accurate booking of all travel and accommodation.
Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, canceled flights, overbooked hotels, and other travel emergencies.
Extensive knowledge and education of the top tourist destinations around the world, including the best restaurants, hotels, and attractions.
Education
Bachelor of Arts (General)
Eastern Institute for Integrated Learning in Management, University Sikkim
(July2009-June2012).
Passed 12th grade from Delhi Tamil Education Association Sr. Sec School (The Central Board of Secondary Education) in 2009
Passed 10th grade from Delhi Tamil Education Association Sr. Sec School (The Central Board of Secondary Education) in 2007
Certification
From 2001-2009 I have passed in UNITED ORGANIZATION exam
References
Available on requests