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Víctor Operations Manager

Querétaro, Mexico Victor Hugo Campero Reyes
administration of forecast & profit & loss financial statement (P&L). IT: Telecomagile projectsAS/400 server. Applications: WMS (JDAAS400 (TOPEX)Change ManagementContinuous improvement (DMAIC) & Lean Manufacturing.cross dock. Transportation: design and implementation of milk run (BID)ERP System & Power BI. CTPAT knowledgehardware & softwareinfrastructurenegotiation & organizational change. Financial controls: development of annual budgetoutboundPc supportpickingSAP)SCRUM & Lean Six Sigma. Leadership; Leading teamssequencing centerSequencing System (Glupex) Cross Dock System (XMS) & Transportation Management System (TMS)storage & inventory controlTrack & Tracetransportation rates review & customer service. Project Management: PMP implementationsWarehousing management: inbound

Goals

Generate significant savings within the supply chain, improve operational processes through analysis and experience of more than 20 years, customer satisfaction focused on increasing the level of service, reducing costs by managing the budget established by the company, achieving objectives established by the client and organization.

Experience

Logistic Advisor

Grupo SID (November 2019 – Present) Calamanda, Querétaro

Advice to tender 2 warehouses 46,000 m2 and 26,000 m2 for Bridgestone of Mexico, focused on the definition of operative workforce, productivities, procedures, visual aids, work instructions, revision of the cost model and presentation of the proposal.

Marketing Agency Owner

Marketing Digital VM (January 2019 – Present)

Owner of marketing digital agency throughout social media for different clients, such as doctors, dentists, restaurants, real state and local business.

Account Manager

Grupo SID (August 2018 – December 2018) Calamanda, Querétaro

  • In charge of 2 distribution centers 45,000 & 8,000 sqm for Colgate/Palmolive, domestic distribution, receiving, shipping, inventory control, damage product managed, product rejections, raw material control, operation 7/24.
  • Operation stabilization due to a several customer complaints, inventory differences, damaged product, non – compliance of shipping program.
  • Implementation of security & quality controls (SHE & QA), updating & training procedure according with methodology of ISO 9000 & KPI’s implementation.
  • Decrease of operatives damaged product.
  • Compliance with the daily shipment program & schedule time.

Logistic Advisor

Grupo SID (June 2018 – August 2018) Calamanda, Querétaro

Advisor into the new business area, working on a different biddings of tire sector such as Bridgestone, Michelin and others.

Operations Manager

DHL Supply Chain (December 2015 – May 2018) El salto, Jalisco

In charge of warehouse for Cemex operation (diversified products division) to delivery products to national  Construrama & hardware stores.

  • Preparation, start-up & coordination of the operation from the construction of the warehouse, haring of personnel & working with project areas such as all areas such as PMO, solutions design, SHE, QA, RH, IT, finance & legal.
  • Managing the startup operation using Project Management (PMP) to obtain a successful start-up.
  • Reduction of transportation cost modifying transportation unit vs original cost model.
  • Implementation of the transport system (TMS), definition of the area, quadrants, routes and loading rates.

Operations Manager

DHL Supply Chain (January 2013 – November 2015) Ciénega de Flores, Nuevo León

In charge of 18,000 sqm of Trane climate & spare parts distribution center for domestic market, receiving, shipping, customer picks up, inventory control, transportation management.

  • Increased warehouse productivity by 10% more implementing reengineering, times & motion, layout design & personnel.
  • Reduction of operating damage claims client from 3% to 0.02%.
  • 10% Reduction in overtime impacting the stablished KPI’s with customer & monthly billing.
  • WMS (JDA) Implementation, improving picking, put away process time, & implementation a cycle counts program.
  • Implemented best warehousing practices, such as storage, material handling, use & management of forklift & layout design.
  • Implementation of good storage practices, such as product compaction, forklift operator training & certification, visual aids & layout definition.

Operations Manager

DHL Supply Chain (August 2006 – December 2012) San Luis Potosí, SLP

In charge of 23,000 sqm Continental tire distribution center for both domestic and international markets, receiving, shipping, inventory control, finance manage P&L, operation 7/24.

Manager responsible for a second facility of 7,000 sqm in SLP working for a Chinese client (Sypka) in the supply chain of autoglass from Shanghai to a SLP warehouse, including receiving, sub assembly and delivery of these parts to GM Plant in SLP.

Responsible for Cross dock of P&G and Unilever of 1,000 m2, shipping to end customers, grocery, commercial stores.

  • Reduced operating staff turnover by 30%.
  • Certified the warehouse by ISO 9000 regulations.
  • Increased IRA (Inventory Record Accuracy) results up to 99% effectiveness.
  • Increased warehouse productivity by 15% more, implementation of conveyors.
  • Increased from 3% to 10% the profit margin to the business because of better operational controls & savings.
  • Implemented best warehousing practices (BPA) that enabled better working conditions for employees.
  • Leader Negotiation and training with this client processes developed in Shanghai, China.
  • Cost reduction synergies with other operations in my charge, such as Procter & Gamble, Nextel (AT&T) located in the same facility.

IT Sr. Supervisor

DHL Supply Chain (February 2004 – August 2006) Toluca, State of México

In charge of IT area for Toluca & Saltillo Operations, telecom, hardware & software, Pc, Support, Cross Dock & WMS system.

  • Reduced by 95% in unload & load time & mistakes implemented a cross dock system.
  • Relocation of 2 Chrysler operations from Tepotzotlan to Toluca & Monterrey to Saltillo implementing network, PBX, local servers, WMS & sequence system.
  • Reduced by 80% of sequence mistakes implementing a sequencing system for Chrysler Toluca & Saltillo & last national project Ford Hermosillo.
  • Implementation of sequencing system successfully for a start-up of GM (Holden) operation in Adelaide, Australia. Training & recruitment personnel for system administration.

Ops & Transportation Sr. Supervisor

Exel Logistics ( January 2002 – February 2004) State of  México

In charge of cross dock operation receipts/shipments from milk run & direct routes, also transportation area.

  • Savings at 15% of the invoicing in the milk routes making synergies & generating cost avoidance.
  • Reduction at 20% in delivery delays to Chrysler plants.

IT Supervisor

Exel Logistics (July 1998 – January 2002) State of México

In charge of IT department, Network, PBX, pc support, AS400 server & cross dock management system for both operations México & Monterrey for Chrysler.

  • Participation in start-up operation for cross dock system in Portage, Indiana, training personnel & implementation of system.
  • Implementation of tire sequence system in a dedicated warehouse for Chrysler plant in México city.

IT Coordinator

Exel Logistics (December 1997 – July 1998) State of México

In charge of system manage & inventory control for consumer clients such as P&G, Quaker, Gerber and Gatorade.

  • Reduced by 80% inventory discrepancies implementing material relocation sheet & training personnel.
  • Implementation of the score card & review of the monthly results with staff personnel.

Education

2000 - 2002 8.9 at Universidad de las Americas A.C

MBA (Master Business Administration)

1993 - 1997 8.5 at Universidad de las Americas A.C

Computer Science (LSCA)