Victoria Doe Administrative Services
London, UK, Canada, New YorkBasically the levels of education I attained growing up, personal objectives, skills and work experiences achieved.
Objectives: • To be able to work in a career oriented and challenging environment that promotes personal growth and uplifts professional development.
• To attain excellent written and verbal communication skills.
• To possess entrepreneurial skills, accepting risks and generating solutions.
• To thrive in a team environment and work well with others as well as strongly committed to team building.
Education
- 2014-2018 Bachelor of Arts in Communication Studies at Ghana Institute of Journalism. Accra, Ghana.
- 2013-2014 Secondary Certificate at Ideal College, Tema Ghana
- 2009-2013 Secondary certificate at OLA Senior High School
Experience
- 2019 Consultant at PricewaterhouseCoopers Ghana
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Duties:
• Resolve customer complaints.
• Answer telephone and provide callers with information, take message or transfer calls to the appropriate individuals.
• Assist with both staff and customers data entry.
• Assist customers to fill their claim form accurately.
• Educate customers on validation and payment process
• Serve as a Personal Assistant to the Supervisor; write memos and relay information to colleagues as directed.
• Compile weekly reports to appropriate supervisors.
• Take minutes during meetings.
• Team Lead for the Live Chat on the Receivership Website. - 2018-2019 Administration at National Communications Authority
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Duties:
• Writing and circulation of memos, drafts, reports and letters.
• Compiling staff weekly reports.
• Writing of minutes.
• Assigning the Authority’s dispatch to send documents to Head Office and vice versa.
• Assists the Numbering Team to process Application letters.
• Management of filing system. - 05/2015-08/2015 Reporter at Ghana Broadcasting Corporation
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Duties:
• Gather information about events through research, interviews, experience or attendance at political, sporting, artistic, social or other functions.
• Report news stories for publication or broadcast by description of the background and details of events.
• Arrange interviews with people who can provide information about a story.
• Review and evaluate notes about event aspects in order to isolate pertinent facts and details.
• Research and analyze background information related to stories in order to provide complete and accurate information. - 03/2014-01/2015 Brand Ambassador at Airtel Business Ghana
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Duties:
• Gather information about events through research, interviews, experience or attendance at political, sporting, artistic, social or other functions.
• Report news stories for publication or broadcast by description of the background and details of events.
• Arrange interviews with people who can provide information about a story.
• Review and evaluate notes about event aspects in order to isolate pertinent facts and details.
• Research and analyze background information related to stories in order to provide complete and accurate information.