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Vinayak Alle IT Support Engineer

Dubai

 

Curriculum Vitae

 

[email protected],                                                   Room No:76, BDD Chal No 90.

Mobile No: +971 526066286 / +91 9867884795                             Worli, Mumbai, MH, India – 400018.

 

Vinayak Alle

 

Objectives:

 

To work in an organization that promotes teamwork, provides challenges and where one can make significant contribution to the success of the organization & believes in a systematic approach in providing quality solutions.

 

Educational Qualification:

 

Passed H.S.C. with 2nd class in 2006 from Mumbai Board.

Passed S.S.C. with 1St class in 2004 from Kakathiya University (A.P).

 

Technical Qualification:

Completed C-NIM [Hardware & Networking, MCSE, CCNA and Linux (Red hat)]                                                      Course from Avera Academy Institute at Andheri (Mumbai).

 

Work Experience:

Presently Working with Al Fara’a General Contracting Pvt Ltd. (Alfara’a Group).

Working as a IT Support Engineer.                                                        From Sep-2015 to Till.

 

Job Responsibilities:-

n  Diagnose and resolve hardware, software & end user problems.

n  First and second level support for Network issues.

n  First point of contact for all IT queries.

n  Plan and develop the IT Infrastructure to meet company’s needs.

n  Managing Active Directory, Creating Domain ID, Email ID, LYNC Access, Domain ID Password Reset, and Network Share Folder Access

n  Supporting To MAC OS Systems (Network Configuring, User Profile Configuration, Printing & Scanning Setup, Applications Installations).

n  Managing File servers, Print servers, DNS server, DHCP server, Application servers and configure VM servers.

n  Coordinate with ISPs and vendors to fix network and other issues.

n  Managing NVR and IP cameras.

n  Remote desktop support through Dameware & Real VNC.

n  In depth knowledge and experience in Microsoft client Operating Systems – Windows 10,      Windows 8/8.1,Windows 7, Windows Vista, Windows XP.

n  Resolve the requests coming through the IT Service Desk without violating the SLA.

n  Configure Access Points & RFID Antenna, Avaya IP Phone and Guest Wi-Fi.

 

Worked with HCL Infosystems Ltd. Clint side is Indusind Bank

Worked as a RIM Engineer.                                                        From Jan-2013 to August -2015

 

Job Responsibilities:-

 

n  Give The Remote Support All Over India Indusind Bank Branches,

n  Required Software Installation, New Profile and Mail ID Configurations.

n  Coordinate With Filed Engineer While Formatting The System

n  Domain Handling (AD Server), Mail Server POP3/Exchange.

n  User ID (NT ID) Creation in Domain and Mail ID.

n  Creation of VM Servers.

n  Take The Daily Backup Of Exchange Server, AD Server, VM Servers.

n    Patch Management on SCCM 2012.

 

ACHIEVEMENTS: Projects Handled:

n  RBI Compliance: Successfully removed applications through SCCM 2012 of 12000+ systems and servers which are not in policy as per RBI Compliance.

 

Worked with Southside Healthcare solutions Pvt. Ltd.

Working as a Desktop Engineer.                                                        From Jan-2012 to Dec-2012

Job Responsibilities:-

 

n  User ID (NT ID) Creation in Domain

n  Give support for HP & Dell Workstation & Notebook

n  Installed Windows XP and Windows 7

n  Installation of following all required softwares.

n  Desktops and Laptops Joing in Domain, and configure the Profile and Email configure.

n  Remote support of Houston Users.

 

 

Worked with Times Of India (Payroll of Lobo Staffing Solutions Pvt Ltd).

 

Working as a Desktop Engineer.                                                        From May-2011 to Jan-2012

Job Responsibilities:-

 

A)  Desktops Responsibilities:

 

n  Give support for HP, DELL, IBM and Acer Desktop, Workstation & Notebook

n  Installed Windows XP and Windows 7, Redhat Linux.

n  Installation of following softwares MS Office 2003/2007/2010, Acrobat Writer, Coral Draw,

Auto Cad, SAP and antivirus, etc.. all basic softwares.

n  Desktops and Laptops Joing in Domain, and configure the Profile and Email configure.

n  Give basic support for MAC and Linux.

n  Installed Dot Matrix, Inject Laser & Network Printer and Scanners.

 

B)  Servers Responsibilities:

 

n  Creation of organizational units, groups in Active Directory and creating/applying group

Policy as per requirements.

n  Creating user accounts and managing resources, access permissions.

n  Resetting the Password / Creation and Deletion of Users.

n  Configuration of Daily, Weekly monitoring reports.

n  Taking the weekly backup of the AD Servers.

n  Daily monitoring of Servers like SMTP, LDAP, DNS, Web Servers and Mailbox Servers.

Worked with PCS Information Technology Ltd.

 

Worked as a FME,                                                                                        From Jan-2010 to May-2011

 

Project: SBI Life Insurance Co.Ltd. (National Project).

Job Responsibilities:-

 

·         Handling IT Support & Services of 250+ and Local Users of SBI Life branches across nation

the team of 12 Remote Support Team with

·         Taking Calls throw of Phone and Email, and Resolve the call on Phone.

·         Install the Necessary Applications like MS-Office, Antivirus, Printer & Scanner Installation,

Email ID Configuration, Data Card Installation, Proxy Setings, etc.

·         Coradation with Field Engineer During the  System Formating.

Worked In National Work Shop

 

As a Hardware Engineer (Field Work)                                                 From 05-2009 to 12- 2009

 

Job Responsibilities

 

·         Attending the call of Office and Residence in all over Mumbai.

·         Forma the system and Necessary Application.

·         Repair the all types of Printer and Scanner.

 

Personal Skills:

 

·         Highly effective organiser & Team Member.

·         Successful and dependable in very responsible positions

·         Accomplished user in most computer systems and software programs.

 

Personal Profile:

 

Fathers Name           :  Vasudeo Alle

Gender                   :   Male

Date of Birth            :   10th June, 1989

Nationality               :   Indian.

Marital Status           :   Married.

Languages Known     :   English, Hindi, and Telugu

Hobbies                   :   Surfing Internet, Playing Cricket

 

 

Date:

Place: Mumbai                                                                      Vinayak Alle

 

Experience

16-09-2015 to Till IT Support Engineer at Al Faraa Group