Vivian Rabang’ HR Generalist

technical/professional skills as well as people/interaction

With 20 years of experience in the areas of recruitment, payroll and benefits administration, and general HR-related matters in diverse industries.  Developed technical/professional skills as well as people/interaction skills that deliver remarkable customer experience and contributes to high team performance.  Has strong background and experience in highly dynamic business environment that requires flexibility, adaptability, and learning agility to manage high volume of work under challenging situations.


1996 Bachelor if Arts major in Psychology at Philippine Christian University


July 1, 2009 – December 31, 2015 Human Resources Generalist (Assistant Manager Level) at Citigroup Business Process Solutions

Responsible for providing administrative support to the HR team and general advisory on HR services to employees as well as building strong data management. This role is also responsible for working on a variety of initiatives and projects including global initiatives to support the business which provides tremendous developmental opportunities.

Major accomplishments include maintaining a consistently strong performance rating all throughout the employment period, ensuring that Return to work Order process is adhered to, managed the badge control and participated in the transition of the process to other units, performed exit interviews, analyses and reporting, and participated in the various VOE events of the team and the company.

Administrative hearing was also done and maintenance/monitoring of the case discipline tracker was also one of the major tasks wherein, appropriate penalties are being given to employees, ensuring that all offenses are captured and documented, supported, and uploaded in the HR Systems.