Volt Silos Romero
Blk 243 Pasir Ris St.21
#12-109, 510243
Singapore
Mobile Number: +6581168042
Email Address: [email protected]

Professional Summary:
Responsible food preparation team member offering proven skills in promoting customer satisfaction, providing exceptional service and maintaining clean facilities. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and promoting long term loyalty.

Personal information:
Date of birth:   November 04, 1987
Civil Status:    Single
Height:            5’8”
Weight:           82kgs.
Nationality:     Filipino
Religion:         Roman Catholic
Education:

TERTIARY          Bachelor of Arts and Sciences
Major in Political Science
2004-2008
City University of Pasay
Pasadena St. Pasay City, Philippines

SECONDARY     Pasay City South High School
2000-2004

ELEMENTARY   Villamor Airbase Elementry School

1994-2000
Skills:
·       Customer service-oriented
·       Self-motivated
·       Excellent in communication and interpersonal skills
·       Good in time management and reporting/monitoring skills.
·       Ability to do multi-task
·       Strong attention to detail
·       Proven initiative and ability to work with minimal supervision.
·       Can work well under pressure
·       Team player and has the ability to mentor others
·       Good in dealing and interacting with different people
·       Has leadership and organizational skills
·       Can easily adapt to a fast-paced environment

Work Experience:

Alpha Subs PTE. LTD
Subway
December 23, 2017-up to present
Assistant Restaurant Manager

·       Performs all tasks and responsibilities of a Shift Manager as outlined in the Shift Manager Job description.
·       Supervises food preparation to ensure that food safety and operations standards are maintained
·       Manages a team staff and assigns and evaluates work.
·       Recommends promotion, transfer, or termination of employees. May conduct written and verbal staff evaluations.
·       Performs paperwork duties and assists with product orders and inventory as needed.
·       Communicates changes of food preparations formulas, standards, etc. to staff.
·       Completes and posts the staff work schedules
·       Ability to train employees.
·       Ability to control food and labor cost.
·       Ability to perform weekly inventory.
·       Ability to complete banking procedures.
·       Responsible for pre-screening all applications and may share the responsibility of training new employees with the Manager.
·       Multitasking make sandwich and do cashier.

Qatar Aircraft Catering Company QACC
Qatar Airways
May 18, 2013 to Nov 02, 2017
Customer Service Assistant II
·       Responsible for food preparation
·       Responsible for loading and sign off/crew handover of Economy Class flights. Responsible for on time performance and obtaining sign off on all paperwork for the handover of the flight.
·       Knowledge of aircraft loading, experience in ramp operation and working with GLP (Galley Loading Plans)
·       Responsible for assisting team leaders during preset of first/business and economy class tray set-up as per Specification and HACCP norms.
·       Responsible to arrange hot meals in oven as per flight load / service. Strict compliance of FIFO (First in First Out) for all food products handled in Chiller and Responsible to adhere to HACCP quality standards and maintain documentation of CCP records.
·       In house checking to ensure all catering goods, equipments and services corresponds the catering requirements as ordered by the airline customers as per company guidelines and standards.
·       Handing over all galley loaded items to each and every galley crew and cabin manager, making sure no items were missed out for on time flight departure.
·       Handling/Loading AMIRI Flights.
·       Handling/ Loading Executive jets flights

SM-Hypermarket
Warehouse Clerk
May 20, 2012-November 05, 2012

·       Daily receiving Deliveries
·       Checker of goods for maintaining the quality and standards.
·       Encoding of deliveries from RDU to SM system.
·       Monthly Inventory
·       Driving and delivery products to other stores
·       Arranging deliveries from pallet to dock
·       Know how to Apply FIFO (First In First Out)

GWEILOS Bar + Grill
Service Crew Kitchen
May 25, 2008-June 11, 2011

·       Prepares and handle food hygienically
·       Keeps and maintains a clean and desirable environment.
·       Perform other duties to assist my entire kitchen mate.
·       Floor mopping time to time.
·       Wash and cuts vegetables and meat.
·       Assisting and attending Chef Need and wants.
·       Receiving of deliveries.
·       Know how to Apply FIFO (First In First Out)

DELIFRANCE – Bakeshop & Restaurant
Baker cum Service Crew
September 27 2006-February 28, 2007

·       Daily Baking Pre-Mix Dough
·       Mixing, preparing and baking bread and pastries.
·       Opening the bakery every morning.
·       Arranging the display case in an appealing manner.
·       Ordering more supplies.
·       Crafting and creating new and exciting baked goods.
·       Ensuring all baked goods are completed on time for opening
·       Maintain Cleanliness of work station.

THE FRENCH BAKER – Bakeshop & Restaurant
Baker cum Service Crew
March 16, 2006 – September 03, 2006

·       Mixing, preparing and baking bread and pastries.
·       Opening the bakery every morning.
·       Arranging the display case in an appealing manner.
·       Ordering more supplies.
·       Crafting and creating new and exciting baked goods.
·       Ensuring all baked goods are completed on time for opening
·       Ability to read and follow recipes.
·       Good organizational skills.
·       Ability to adhere to health and safety regulations.
·       Ability to meet strict deadlines.
Award/Certificate:
·       Level 2 Award In Food Safety in Catering
Hamad International Airport
Qatar Aircraft Catering Company
Seminars and Trainings:
·       Airside Safety Awareness Course
Hamad International Airport
April 28, 2017
·       Office and Information Security Awareness Course
Hamad International Airport
Qatar Aircraft Catering Company
February 09, 2017
·       Basic Fire Awareness Course
Hamad International Airport
Qatar Aircraft Catering Company
December 12, 2017
·       Fire Safety in Accommodation Course
Hamad International Airport
Qatar Aircraft Catering Company
July 19, 2016
·       Basic Awareness (QACC) Course
Hamad International Airport
Qatar Aircraft Catering Company
July 14, 2016
·       Handling Bomb Threat Calls Course
Hamad International Airport
Qatar Aircraft Catering Company
April 22, 2016
December 24, 2015
·       Flight Catering Security Course
Hamad International Airport
Qatar Aircraft Catering Company
March 29, 2015
·       Ramp Security Training
(Qatar Airways tower II Doha Qatar)
·       Food Hygiene Training
(QACC Training room MatarQadeem Doha Qatar)
·       Handling food Medical
(Hamad Hospital Doha Qatar)

Character Reference:
AVAILABLE UPON REQUEST.

I hereby certify that the above information are true and correct to the best of my knowledge and beliefs.

Volt S. Romero____
Applicant’s Signature