EMPLOYMENT HISTORY

PERIOD OF EMPLOYMENT                :           September 2015 – Present

NAME OF THE COMPANY                  :           DB Schenker Global Business Services Inc.

POSITION                                              :               Import Document Process Senior Associate April 2018

–          Helps the team increase its efficiency and effectiveness with timely contribution to team members’ success.

–          Front line in handling escalations and ensuring to minimize it.

–          Proactive on process initiatives and involvement in new processes.

–          Keep close communication & escalate to relevant operational departments regarding any issues pertaining to document exceptions which will have an impact on Customs Clearance and delivery to the customer

–          Training of new hires and information dissemination to other associates.

POSITION              :               Import Document Process Associate November 2016 – July 2017

Duties/Responsibilities:

–          Responsible to action all assigned tasks associated with processing incoming air/ocean import documents in a timely and accurate manner.

–          Verification of document types as well as resolving exceptions associated with missing and duplicate documents.

–          Monitor document capture system and process all incoming documents requiring validation in accordance with SOP.

–          Assign missing meta data to ensure documents are classified correctly into defined document types and attached to correct shipments in local archive.

–          Monitor defined system reports to ensure that all outstanding tasks are being actioned in a timely manner to meet defined KPIs

POSITION              :               Master Data Management Process Associate Sept 2015 – November 2016

Duties/Responsibilities:

–       Database maintenance and management of Australia/New Zealand’s customer, vendor, broker, agent, carrier, vessel accounts in various systems (e.g. Procars, Globus, SAP, Expedient, TANGO) and preparation and submission of audit reports for correction of previous creations made.

–       Public Vessel Schedule Maintenance under specific carriers and port pairs in TANGO

–       Temporary Address reporting, checking of shipments that still show the temporary address number, notify user requesting to update their shipment registration with a proper account number.

–       Checking and maintenance of Sanction List web-based system if specific shipment is flagged as doubtful and undergone further checking to verify if it’s a complete match or not

–       Monitor project’s line up for completion

–       Preparation of timeliness report on a weekly basis

–       Ensure data accuracy, timeliness and completeness of requests.

–       Cascade process update to the team and make necessary changes to SOPs as required and handling of escalations as well.

–       Perform other tasks such as but not limited to production reports, inputs in scorecards, and ad hoc reports.

PERIOD OF EMPLOYMENT                                 :               June 2010 – April 2015

NAME OF THE COMPANY                                  :               Maersk Global Service Centre Philippines Limited

POSITION                                                              :               Process Associate

Duties/Responsibilities:

–       Data entry for export logistics/documentation issues.

–       Processing data in system with good order as per Global KPI.

–       Interface with origin offices to resolve issues in daily operation.

–       Monitor all data entry operations and ensure compliance to timeframe.

–       Follow-up daily jobs

–       Follow-up and reply email in or phone calls courteously and professionally

–       Submit SI to carrier as per requirement before deadline.

–       Constantly review standard working procedures within the team leader

–       Perform other related duties as required and assigned.

–       Coordinate with other team members and ensure achievement of all team objectives and goals

PERIOD OF EMPLOYMENT                 :               December 2009 – May 2010

NAME OF THE COMPANY                                  :               Banco de Oro Unibank Inc.

POSITION                                                              :               HR Recruitment

Duties/Responsibilities

Provide assistance to managers and other employees with respect to HR policies and procedures. Primarily on Recruitment process.

–       Provide administrative support to Human Resources department of the organization.

–       Schedule and organize interviews with suitable candidates.

–       Prepare necessary documents, job description, screen tests and interview questions for the organization.

–       Communicate requirements and duties to prospective candidates.

–       Maintain good relationship with all candidates, employees and corporate clients.

–       Maintain the internal CV­s database.

Other Information

Human Resources Trainee

Stellar Global Solutions Philippines

–       Validates resumes and documents forwarded by applicants; conducts preliminary and in-depth interviews and testing of applicants, most of which are engineers, technicians, skilled and unskilled workers and office personnel.