William G.Mpungu

P.O. Box 90161, Dar es salaam, Tanzania. Telephone: +255765812218/+255784964496 Email: [email protected]

Professional Profile
­­Determined, growth and target-oriented branch supervisor with over eight years of experience in managing branch sales with successful sales record, territory expansion and new market development. Able to achieve targets and maintains a loyal smooth branch operation. Well versed in motivating team and good team player. Able to manage and recruit talent and retaining customers. I work hard to to maintain and follow branch operation as per guidlines. Driven to succeed

Key Skills
Team Building and pro-customer service                                                 Sales, Marketing

Territory and Key Account Management                                                  Bias for action, accountability and responsibility

Patient and calm under stress and pressure                                            Negotiations and Influencing skills

Mentor and motivate teams with a growth mindset to beat targets          Able to drive and deliver results

Personal Skills
Loyal                                                                   Competitive and resilient                       Keen to detail and accuracy

Determined                                                         Organized                                              Able to analyze and solve problem

Focused                                                              Motivated                                               Business acumen

Professional Experience
3. Sales Consultant/Financial Risk Management Advisor      Jubilee Insurance                   2019 to date

Still working there

2. Self-employment/Entrepreneurial activity

Director owner/founder:  entertainment industry                                                                 2008-2019

Wanted to seek new challenges and improve client services through entrepreneurship in entertainment industry. Experienced entrepreneur in all aspects of business formation, operation, finance, and management with over 10 years of experience emphasizing sales, marketing and business development. Highly customer-centric with excellent relationship building skills as evidenced by achievement in building 6 to 7 figure monthly sales and new customers in 10 years, primarily through referrals. Known as a leader in commitment to client’s satisfaction. Strong sales and marketing skills to build new customer base and cultivate existing customer relationships. Bring creativity and an entrepreurial spirit to all business endeavors. Attentive listener who is not afraid to incorporate the opinions of valued team members and customers. Analyze complex scenarios and use creative problem-solving to turn challenges into profitable opportunities.

Employed stuff that direct reports to me are 2, and indirect reports to me are 11.Total 13 Plus 5 others.

Selected Career Highlight

Business Growth – Developed and built business from start up to generated sales annually, established strong

customer base.

Sales Increase       -Increased sales year-over year by leveraging referenceable customers to build credibility and

developed a new sales tool to track trends, stock, sales and profit accurately with a focus on

analysis.

New Market            -Opened the market ahead of competition, persuasively overcoming customers concerns Development           about their security and product availability through strong guarantee.

Customer Loyalty -Produced 60% of new business in 2015 through referrals. Fostered excellent relationships by

&Referrals                building trust and rapport with customers

Staff Supervision   – Hired, trained, and supervised staff, providing guidance in use of tools, customer interactions

and Customer care.

Managed Costs      -Managed business expenses and costs for numerous products with a focus on reducing

And expenses          negotiable expenses while gaining profitability in income areas.

William G.Mpungu
1. Sales Rep then Branch Supervisor       Tanzania Cigarettes Company Ltd.                      2003-2008

Recognized for driving results by providing direction, support and guidance to the sales team in the areas of sales

(a) Actively monitored key performance metric of sales team, surpass set sales monthly targets

(b) Promptly wrote weekly and monthly sales report

(c) Controlled fleet expenses and maintenances costs within and below budget

(d) Supervised stores and cashier staff on daily operations ensuring optimal stock levels and banking sales proceeds on
a daily basis

Key Achievements
Recruited and developed new dealers within four years, increasing brand mix in the markets and beat target

Orchestrated cutting down branch expenses, e.g. fleet fuel consumption and maintenance by negotiating with best options with minimal costs for the service

Spearheaded to achieve optimum sales by proposing rescheduling of sales routes to optimize sales operations

Impact & Results:

 Surpassed monthly sales goals in 4 years by coaching, motivating and directing sales team

Managed to constantly cut overall branch operation costs down against budget

 spearheaded a fight against counterfeit and contraband products down to negligible on one side of our market

territory boundering two neighboring countries

 Recognized for superior performance through performance appraisals and a constant bonus recipient

Education
­­

Bsc (Gen.Maths & Statistics)              1993 – 1996……: University of Dar es salaam (UDSM), Tanzania

Bsc Gen. (Maths, Statistics with Economic and computer (option))

National Services Training                   1991 – 1992……: National Service (JKT), Makutupora, Dodoma

Personal details
Key I.T. Skills:     MS Office. Able to compile and generate spreadsheets capturing key data and create pivot tables and

modify spreadsheets to achieve analytical goals.

Other:                 Driver; full clean driving license

Interests:            Swimming, playing football, running, and travelling (recently to Nairobi,Nakuru,Naivasha,mbeya,Arusha)

Languages:        Fluent both in English and Swahili (Reading, writing, speaking and listening)

References
1.Mr.Lucas Kiondo,                                    2.Alfred Mwakoba                                           3. Anzarabi Boniface,

Tanzania Cigarette Co. Ltd.,                     Tanzania Cigarette Co. Ltd.,                           Area Sales Manager,

Marketing & Sales,                                   Zanzibar Branch                                                Unilever Tanzania Limited,

Regional Sales Manager-Coast               P.O. Box                                                              P.O. Box 40383,

P.O. Box 40114,                                         Zanzibar                                                             Dar es salaam,

DAR ES SALAAM                                        Tel;+255272752863                                         Tanzania.

Tel;+255272752863,                                 Mob:+255786964754,+255655605254    Mobile: +255787502750.

Mobile:+255784206723                                      and 0744-366929                                Skype id;anzarabib

E-Mail: [email protected]                 E-Mail: [email protected]              E-Mail: [email protected]