Wong Wing Yu Winnie
– Legal Secretary
Personal Info
Address
Flat 3, G/F., Block C, Tai Po Garden 1 Mui Shu Hang Road Tai Po, N.T. HONG KONG
Phone
+852 9617 2587
Email
[email protected]
D.O.B.
1981.06.02
Linkedin
linkedin.com/in/w-y-winnie-wong- 06194859
Skills
Languages
— With 6+ years of hands-on-experience in Administrative Support capacities at various industries, such as Legal, Corporate Services, Customer Services, Insurance, Travel etc. within different sizes organizations. I developed multi-tasking and organizing skills whilst juggling all the documents or letters of courts/clients for Assistant Solicitors and general office administrative duties; also updating calendars/diaries of the Principal etc.
Ability to follow through action plans; able to take new challenges. Solid commitment to consistently improving the functionality of workflow.
Experience
Administrative Assistant
October 2017 – Present, Margaret Poon & Co., Sheung Wan, HONG KONG
§ Coordinating on updating the up-to-date development of cases at office e-filing system, successfully recognize companies’ filing system which significantly increased efficiency of work by 21%;
§ Providing administrative support for the office and involve in executing legal papers (summons, witness statements, questionnaire, order, sanctioned payment(s) etc.), and letters to all relevant parties;
§ Efficiency modify and update client’s weekly, monthly and quarterly status reports for Principal’s further process; and
§ Collect and handle client’s confidential information such as employment, medical and other records related to case; and establish couple of database lists for medical expenses, sick leaves etc.
Contract Documentation Clerk – 2 months
June 2017 – September 2017, Company Kit Limited, Sheung Wan, HONG KONG
§ Coordinatedwithcolleaguesandexecuteddocumentsforincorporationforoffshore
companies, ROD etc.;
§ Organized computerized filing system daily with the most updated documents officially, which significantly increased efficiency of team work by 21%; and
§ Gathered data or information and input them to Excel Spreadsheets for further use.
Administrative Clerk
December 2014 – January 2017, Tricor Services Limited, Wan Chai, Hong Kong
§ Processed documents for offshore companies incorporation, and orders on statutory kits (such as share certificate, common seal and chops);
§ Responded to internal enquiry emails from internal staffs; received thank-you email from other team, feeling appreciated for our quick work done for the task;
§ Gathered data and created settlement request forms for disbursements to financial department on monthly basis; and
§ Team-working on producing fee notes, invoices and billing documents for settlement of BVI Annual Fees and Penalties of offshore companies for the Corporate Services Department.
(Project-based) Team Assistant – 1 month
July 2014 – August 2014, Brix Work Ltd., Kwun Tong, HONG KONG
§ Handled office general administration within the occasion of project was ongoing.
Telephone skills between clients, vendors or suppliers; either in quotations or settlement arrangements;
Microsoft Of+ice (Advanced)
LexisNexis
Outlook Calendars
English Typing (40 wpm)
Chinese Typing (20 wpm)
Cantonese (Native) English
(Pro+icient) Mandarin
(Intermediate)
Japanese (Beginner)

Additional Skills
Multi-tasking Adaptability Information Management Diary Scheduling Data Analysis Conduct legal research Communication Creativity
Clear mind on analyzing and reviewing companies’ spreadsheets balance on payable or receivable accounts; and petty cash claiming with matching all receipts with companies’ records etc.
Additional experience
Customer Service Supervisor
2010 – 2014, Sunshine Laundry Factory Co., Ltd., San Po Kong, HONG KONG
§ Conferred with customers by telephone / email on providing products & services information;
§ Telephone conversations with customers on complaints; responded or notified them the claim investigation results or any adjustments made;
§ Resolved customers’ troubles by providing free services, refunding, redeeming coupons, or adjusting bills on exchange;
§ Involved in billing activities for services rendered;
§ Database management for forms, letters and documents, which decreased production
time by 20%; and
§ Achieved ongoing & consistent customers’ satisfactory by providing on-time laundry delivery, pick-up and follow-up services.
Education
2001/2006, London South Bank University, London Borough, SE1 0AA § Certificate of Higher Education (Bioscience) – July 2006
[Foundation Science Course at 2001]
[HND Applied Biology (1st Year) at 2002/2003] [BSc(HONS)Bioscience(Nutrition) (2nd Year) during 2003/2006 – repeated]
1997/2001, Royal School Dungannon, Co., Tyrone, Northern Ireland
§ GCE A-Level: Pure Mathematics, Chemistry, Biology, Chinese – 1999/2001
§ GCSE: English Lang, English Listening & Talking, Mathematics,
Double Award Science, Music, Information Systems, Chinese – 1997/1999