1.  Name : Yan Lin Aung       2. Date of Birth : 25 April 1973    3. Sex : Male

4.  Nationality        : Myanmar( Burmese)

5.  Address            :Benda Orchid Street 0-27

FMI City, HlaingTharyar Township, Yangon, Myanmar

Mobile   ; 09263684686

Email: [email protected]

6.  Education         : (i)Diploma in Hotel Management. I.H.M.E.S International Hotel School,

Isle of Man,UK

(ii)Certificates – The Education Institute of American Hotel and Motel Association

Hospitality

(ii) Hospitality Human Resources Management

(iii) Basic Financial Accounting for the hospitality Industry

(iv) Hotel and Motel Security Management

(v) Introduction to Hospitality Today

(vi) Royal Society of Health and Hygiene for Hospitality

(iii)Certificates- University of Cambridge: Preliminary English Test (Pass with merit)

(iv)High School Diploma – Brent International School, Manila, Philippines

(v)Primary and Middle School Certificates–Teacher’s Training School, Yankin TTC, Yangon, Myanmar

7. Language          : English, (fluent, speaking, writing, reading) Myanmar (native), Thai (Basic)

8. Computer Literate: M.S. Word, Excel, Internet, Power Point (basic), Micros, Opera, EASYFO, SMART,Visua One

9.  Skills and Qualities:                        Good interpersonal & communication skills, ability to organize and

work as part of team, to take initiative as necessary, to perform task

efficiently and effectively, mental alertness, honesty & integrity.

10. Interests:                                        Enjoy socializing and traveling, meeting people, enjoy reading

current affairs, and enjoy pop music.

11. Hobby and Sports:                         Model cars collection, watching formula 1 car racing, action movies,

badminton and swimming.

12. Career Objective:                            To attain sustainable and challenging career in the hospitality service industry where I will have the opportunity to work diligently. To pursue a career prospect that builds upon the knowledge and skills I gained throughout my education and work experience. My ambition is to work effectively and efficiently for any task assigned to me because I believe in turn I would contribute towards achieveing the goals of the organization, no matter how miniscule it may be. I believe in learning through experience and in the role of individual team player to perform effectively and efficiently since I strongly believe in teamwork and team co-operation in the performance of the tasks.

13. Countries of Work :                        Myanmar(Burma), Philippines, Thailand, United Kingdom, UAE

Experiences

14: Employment Record:

11 February 2020 to present

Employer : Red Canal Hotel Mandalay

Position  :  Restaurant Manager

Duties and Responsibilities: Responsible for monitoring and keeping track of service complaints and feedback from customers   to ensure satisfaction with both food and service, coordinating with kitchen staff, servers, and other restaurant teams in the preparation, established quality, portion size, and sanitary standards; organization, and execution of menu and other related activities, ensuring that all food preparation processes meet the pre-established quality, portion sizes, and sanitary standards, overseeing the cleaning processes of linen, dining room, kitchen, cutlery and all utensils; and in some cases, ensuring the establishment is properly locked up, as well as guaranteeing that all kitchen equipment such as stoves, grills, and ovens are properly shut and all systems switched off, Creating a friendly and welcoming environment for both customers and staff, responsible for overseeing the efficient running and .bookkeeping  as required by the company

15: Employment Record:

16 January 2014   28 June 2016

(Part Time consultant)

Employer: Myanmar Food Creation Co., Ltd

Position: Operation Manager

Duities and Responsibilities: responsible for data entry, accounts payable, payroll, grant report entry, managing the organizations HR, helping and creating organizational and program budgets in collaboration with the ED and Program Direct, and other misc. tasks.Reporting to the ED and serving as a member of the Management Team along with the ED, Program Director and Development Director, this position’s primary responsibility is ensuring organizational effectiveness by providing leadership for the organization’s  financial functions.
Working with the management team, the position also contributes to the development and implementation of organizational stratgies, policies and practices. This position will also interact with the Board of Directors.   Improve the operational systems, processes and policies in support of organizations mission — specifically, support better management reporting, information flow and management, business process and organizational planning.  Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence.   Oversee overall financial management, planning, systems and controls.  Management of agency budget in coordination with the Executive Director. Development of individual program budgets and as required by the board of directors and Ceo

16:Employment Record:

August 2013  December 2013

Employer: Myanmar Polestar Travel and Tours

Position:  Sales and Dispatch Assistant Manager

Duties : include hiring and firing, creating work schedules, serving customers, completing sales transactions, bookkeeping

and as required by the company

17:Employment Record:

27 May 2012 August 2012

Employer:Aleenta Pranburi Hua Hin

Position: Night Guest Service Agent

Duties : accept all requests and issues from in- house guests, associates on behalf of guests via telephone and

ensure that these are promptly attended to; act as  a link between guest and departments, anticipate

guest needs wherever possible and react to these to enhance guest satisfaction; assist with preparation of

registration cards, arrival letters, and departure letters; ensure the confidentiality of the guests at all times

Night Auditor internal processing: completing the accounting totals, validating data, check payments of the

day with respect to bills/invoices, close the night shift

18. Employment Record:

17 March 2012 April 30 2012

Employer: Best Western Phanganburi Resort

Position: Night Guest Service Agent

Duties: accept all requests and issues from in- house guests, associates on behalf of guests via telephone    and

ensure that these are promptly attended to; act as  a link between guest and departments, anticipate

guest needs wherever possible and react to these to enhance guest satisfaction; assist with preparation of

registration cards, arrival letters, and departure letters; ensure the confidentiality of the guests at all times

Night Auditor internal processing: completing the accounting totals, validating data, check payments of the

day with respect to bills/invoices, close the night shift

19. Employment Record:

5 Jan  2012,  March 12 2012

Employer : PJE Global Solution

Position; Call Center Agent

20. Employment Record:

5 Dec 2009 till August 10 2010

Employer: Absolute Bangla Suites., Phuket, Thailand

Position: Night Auditor

Duties   : Night Auditor internal processing: completing the accounting totals, validating data, check payments of the

day with respect to bills/invoices, close the night shift.

21. Employment Record:

30 June 2008,10 June 2009

Employer: Westin Dubai Minaseyahi, Beach Resorts and Marina

Position  :  Guest Service Agent

Duties:       accept all requests and issues from in- house guests, associates on behalf of guests via telephone and

ensure that these are promptly attended to; act as  a link between guest and departments, anticipate

guest needs wherever possible and react to these to enhance guest satisfaction; assist with preparation of

registration cards, arrival letters, and departure letters; ensure the confidentiality of the guests at all times.21.

22. Employment Record:

July 2009- Sept 2009

Employer : Silvadee Pool Spa Resort,208/66 Moo 4, Maret, Koh Samui, Suratthani 84310, Thailand

Position:    Room Service Waiter, Food and Beverage Division

Duities :   Specifically took all catering orders requested by telephone;  responsible for guest satisfaction, and

undertook assisgnments as required by the company.

23. Employment Record:

From Oct 5 2007, 2008 March 30

Employer  :    Le Meridien Khao Lak Beach and Spa Resort, 9/9 Moo 1 Tambol Kuk- KAk Amphur Takua Pa,

Phang Nga 82190, Thailand

Position    :    Room Service Order Taker, Room Service Section of Food and Beverage Division

Duities     :     Specifically took all catering orders requested by telephone; responsible for guest satisfaction, and

undertook assisgnments as required by the company.

24. Employment Record:

6 Months

Employer :    Banburee Resort and Spa, 102/ 8 Moo 3, Laem Set Road, Namuang, Koh Samui, Suratthani 84140,

Thailand

Position   :    Restaurant Captain

Duties     :     Mainly responsible for smooth operation of the restaurant, particularly promptness in service, train

staff how to serve and how to deal with guest complaint properly, and to ensure guest

satisfaction;  preparation and serving at private function. Undertook various assisngments as  required

by the company.

25. Employment Record :

From 20 December, 2002 to Sept 2, 2003

Employer    :    The Evason Hua Hin Resort and Spa., Moo 3 Paknampran Beach, Pranburi Prachup,

Khiri Khan 77220, Thailand

Position      :    Telephone Sales Order Taker, Room Service Section of Food and Beverage Division

Duties          :      Specifically took all catering orders requested by telephone; responsible for guest satisfaction; attended to all the guest complaints about the catering for banquets; undertook assignments for banquets as  required by the company.