YASH GANDHI
Address: A-503, Shravanam, Crystal Pramukh, Near Gunatit Residency Flats, Opp Gayatri School, Gotri Road, Vadodara, Gujarat-390021

Phone: Mobile: +91-9687604227 E Mail:[email protected].
Skype ID: yash.gandhi742

PERSONAL MINUTIAE
Date of Birth : 10th January 1982
Nationality : Indian
Marital Status : Married
Children : 02
Leisure & Interests : Movies, Travelling, Playing outdoor games, singing.

PRECIS: I am a professional with 17 years of experience in Sales, marketing, Business development, Retail operations, team management and customer service. Currently working as Department manager in Vadodara Central (Future Group). Prior to this working as an Area Manager (Gujarat) at Tunnel Jeans. I have good knowledge of handling Operations and Departments like Lifestyle Fashion. I have worked with brands like Arvind, Wills lifestyle, Levis Strauss (SLTPL) and Fab India during my work tenure. I had the opportunity to grow from a Customer Sales Executive to an Area Manager in retail, which gives me a better understanding of business development, Operations, Sales and Customer Service at all levels. I have also good experience in sales and marketing and have worked in different sectors like Telecom, Insurance and Printing materials marketing. I have developed good communication Skills and I am hardworking, sincere towards my work. I have a sense of responsibility to deliver the best and have good experience and confidence in Handling Team and Getting desired Results. I am good in making and analysing reports in Excel.
CORE COMPETENCIES
Sales & Revenue: – Prepare & achieve Targets of the store Sales. Plan and achieve margins to achieve bottom line. Implementing measures of cost control and developing new ways of promoting business
Operations: – Ensure SOP adherence, Ensuring regular audits & reviews to meet desired standards. Coordination with different departments for operations effectiveness
People management: – Develop & maintain a motivated and enthusiastic team for achieving and exceeding targets. Responsible for grooming and development of staff for future roles
Customer Service: Customer relations management, resolving customer complaints.
Inventory Management: – Coordination with warehouse for Stock movements. Ensuring the optimum stock levels through efficient ordering system. Ensuring minimal shrinkage.
Controlling Loss & Pilferage: – Development and implementation of systems to control pilferage.
Visual Merchandising:- Visual presentation of Store and its merchandise Ensuring clear cut communication through signages.

AREA OF EXPERTISE
Business Development.
Maximizing Profits
Store Promotions.
Store Management.
Meeting Customer’s Needs and Ensure Problem Solving
Staff Training and Development
Merchandising Displays
Stock Control
Making and Analysing Reports

Work History
June19 till date: – Company: Vadodara Central (Future Group)).
Floor Manager:– Vadodara, Gujarat.

KRA (Key Responsibility Area)
Plan & Achieve Targets of the Department by Maintaining Regular Communication to TEAM.
To Ensure Adherence to Standard Operating Procedure and Implement.
Analyse Brand wise Performance and Provide Feedback, Guidance, Training and Encouragement in order to Impact Results.
Conduct daily and monthly Meetings on regular basis.
Develop & Maintain a Motivated and Enthusiastic Team.
Ensure that Visual Presentation of Brands and Merchandise in the Department is maintained.
Monitor overall Customer Satisfaction.
New Business Development. Discontinuing the non-performing brand and introducing new brands to increase the profitability of the department and increase overall contribution to the store.
Responsible for Overall Performance of the Department assigned.

Role and Job description:
Proper co-ordination with Different Functions at HO (Head Office) and communicating the same down the line efficiently.
Planning Events and in store Promotions with Coordination with Marketing Team at HO and Brands present in store.
Daily Check on Performance to analyse any variation in Performance.
Plan Internal Competitions/Events during Big Days within TEAM to Enhance their Performance.
Reviews with team on Weekly basis and also Conduct Monthly Review meets to Analyse, Reward and to Plan further.
Control Inventory and Shrinkage by checking Stock, Damage/Expire and Global Count Reports.
To develop people for their growth in the department through different developmental Training programs with the Help of HR.
Recruitment and Sourcing if any Manpower Gaps in TEAM.
To monitor and administer the Performance of Team on Half Yearly and Annual Basis.

Aug’17 till June19: – Company: Tunnel Jeans (Nirja Garments Vadodara).
Area Sales Manager:– Vadodar,Gujarat.

July 14 till July ‘17: – Company: ARVIND LTD.
SNR STORE MANAGER – VADODARA, Gujarat.

Sep11 till June14: – Company: ITC Limited.
STORE MANAGER – Wills Life Style Vadodara, Gujarat.

Sep10 till Sep11: – Company: Levis Strauss (Saffron Lifestyle Pvt Ltd)
STORE MANAGER Levis Vadodara, Gujarat.

Jan09 to Sep’10: – Company: SHREE SAINATH CONSULTANCY SERVICES
BRANCH MANAGER – BHARUCH, GUJARAT.

APR 08 to DEC 08: – Company: SUBHIKSHA TRADING COMPANY
RETAIL OUTLET MANAGER- VADODARA, GUJARAT.

AUG 07 Mar08: – : – Company: BHARATI AXA LIFE INSURANCE CO. LTD.
AGENCY MANAGER- VADODARA, GUJARAT.

Dec06 to July07: -Company: FABINDIA OVERSEAS PVT LTD BARODA.
SNR SALES EXECUTIVE- VADODARA, GUJARAT.

Mar‘04 to Dec06:-Company: PRAKASH TELESERVICES
SALES EXECUTIVE FOR 1 YEAR AND THAN PROMOTED AS SNR SALES EXECUTIVE: VADODARA, GUJARAT.

Jan02 to Feb04:-Company: SHINY PACK (Printing and packaging company)
SALES AND MARKETINNG EXECUTIVE: VADODARA, GUJARAT.

ACADEMIC HISTORY
2018 Masters Degree in Retail Management and Operations Management from DITMS NAGPUR.
2007 Bachelors in business Administration from National institute of Management.
2001 High school 12th grade commerce stream.
Vidya Kunj High School.
1997 Secondary 10th grade regular
Vidya Kunj high School.

SKILLS
Consistent and Hard Working
Result Oriented
Optimistic
Exemplary Organizational Behaviour and Communication skills.
Exemplary Analytical Reasoning and Data Analysis skills.
DATE: SIGN: