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Yusuf Ariyo Wahab Customer service professional

Nigeria
Customer ServiceMicrosoft Office

WAHAB, YUSUF ARIYO
2 Ebunolojede street, Firstgate bus stop, Amuwo Odofin, Lagos
08066356750
E- mail: [email protected]

OBJECTIVES
To work in an organization where I get the opportunity to contribute my quota to the growth of the organization, happiness of her customers and build or maintain a good name for the organization.

EDUCATION
• Federal University Of Technology, Akure,Ondo State
.B.Tech Industrial Chemistry (2009)

• Coker Secondary School, Coker, Lagos State
.Senior Secondary School Certificate (2000)
TRAINING
• Telemarketing Diploma (Houston Texas, USA)
.Certified Customer Service Professional
.Certified Telesales Professional (2013)

• National Institute Of Skill Development Programme
Certificate In Information and Communication Technology (2013)

• NIBSS E-Learning Courses
Automated Direct Debit -CMMS (2017)
Pension Collection (2017)
Point of Sale (POS) (2017)
Diploma in Project Management (2018)
PERSONAL PROFILE
• Good Team Player
• Good Communication Skills
• Good listener
• Clear talker
• Highly Proactive
• Good Analytical skills
WORK EXPERIENCE
Job Title Company Name Date
Sales Executive CFAO (2019-Till date)
Responsibilities
• Organising sales visits.
• Demonstrating and presenting products.
• Establishing new business.
• Maintaining accurate records.
• Attending trade exhibitions, conferences and meetings.
• Reviewing sales performance.
• Negotiating contracts and packages.
• Aiming to achieve monthly or annual targets

Job Title Company Name Date Lagos Account manager. Biolas place. (2017-2019)
Responsibilities
• Receive and Resolve Customers queries via facebook.
• Responsible for all online activities.
• Develop affiliate marketing programs.
• Create and maintain an online business plan.
• Staying up to date on software or data trends.
• Keep current knowledge of online trends.
• Updating website for new mobile or computer systems to appeal to current and future customers.
• Provide analytic reports of online sales
• Search Engine Optimization (SEO), Social Media, Email marketing.

Job Title Company Name Date Customer service rep Africa Port Services Ltd (2015-2017)
Responsibilities
• Receive and Resolve Customers queries via mail.
• Attend to walk in client.
• Generating and Issuing of DEBIT NOTE AND RELEASE ORDER using MAGAYA.
• Generating and Issuing of PAYMENT RECEIPT using EBILLS PAY
• Coordinate proper dispatch of RELEASE ORDER TO TERMINALS (Both hard and soft copies)
• Prepare daily, weekly and monthly reports.

Job Title Company Name Date . Sales Executive Brave Oil and Gas Ltd. (2011-2015)
Responsibilities.
• Receive customers queries and offers solution without going against company’s policy.
• Outsource for new clients and retain old ones.
• Ensure timely delivery of customers product.

HOBBIES
Meeting People and learning new things
REFEREES
Mr. Bolaji Okunade
Africa Port Services ltd.
2 Wharf road Apapa, Lagos .
[email protected]
08034042065

Mrs. Idayat Odewale
Kingston International College
21, Itire Road
Amukoko, Lagos
[email protected]
08168594747